Brand Certified
Dunkin'
3.6(247 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
6166 S Bay Rd, Cicero, NY
13039, United States
Certified by Dunkin' • Mar 01, 2026
(315) 288-4917
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Cicero, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.6
247 reviews
5 stars
118
4 stars
40
3 stars
19
2 stars
14
1 star
56
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported long wait times at both the drive-thru and inside the store, with many stating it was the slowest Dunkin they had ever experienced.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food or drink preparations.
Staff Friendliness
While some customers praised individual staff members for their friendliness and helpfulness, others reported rude or inattentive service, indicating inconsistency in staff behavior.
Product Quality
Feedback on food and drink quality was mixed, with some customers enjoying their orders while others complained about weak coffee, cold food, and incorrect items.
Cleanliness
Several reviews mentioned cleanliness issues, particularly with the bathrooms and tables, suggesting a need for better maintenance.
- KBKevin BrennanJan 18, 20265.0Great place great people!!
- AMa mJan 18, 20261.0they always know how to mess your drink up or something lol they have this thing with adding so much cream to your coffee that it will taste straight like cream, just not the flavor you wanted once in a while sure ill get a coffee thats what i wanted but most the time its just too much cream or something you could get the same thing at any other dunkin and it will taste exactly what i ordered and this one specifically just always knows how to mess up something😂 like please get new workers this is a most of the time occurrence with this dunkin i live closer to this one so its more convenient to go to but have to go to other ones if i want exactly what i ordered.
- RHrj haleyJan 11, 20263.0Slowest drive thru
- CSChelsea SlowikDec 14, 20251.0Unless you have all day do not go to this location. Snackin bacon is only 3 pieces instead of 8, they can’t spread cream cheese, they can’t cook the bagel bites long enough to defrost the cream cheese inside. You literally wait at least 15 mins for a drink like a refresher. Not worth it, drive a mile out and go to another Dunkin. This store needs to retrain badly.
- BBBriannaNov 8, 20251.0Service was slow. Wish I read the other reviews before going to this location. I stood inside and waited 15 minutes for food and a Gatorade.
Frequently Asked Questions About Dunkin'
What are the operating hours for Dunkin' in Cicero, NY?
Dunkin' in Cicero is open every day from 4:00 AM to 8:00 PM.
Does Dunkin' in Cicero offer delivery and pickup services?
Yes, they offer delivery and curbside pickup services.
What kind of menu items can I expect at Dunkin' in Cicero?
You can enjoy coffee, espresso, breakfast sandwiches, donuts, and seasonal lattes like the Cookie Butter Cloud Latte, Peppermint Mocha, and Toasted White Chocolate Signature Lattes.
Can I order ahead using a mobile app for faster service at Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android.
Does this Dunkin' location have a drive-thru?
Yes, this Dunkin' in Cicero has a drive-thru for quick and convenient service.
Are there any coffee shops nearby Dunkin' on S Bay Rd in Cicero?
Yes, another Dunkin' location is nearby, providing additional options for donuts, coffee, and smoothies.
What automotive services are available near Dunkin' on S Bay Rd?
Nearby automotive services include Plonys Auto Service, Chris & Ernie Auto Repair LLC, Hy-Tech Transmission, J & D Auto & Truck Repair, Do It Right Detailing, and Ziebart for repairs, detailing, and maintenance.
Are there places for outdoor activities near this Dunkin' location?
Yes, the Sports Complex near the Dunkin' offers park and active life facilities, a nice spot to visit before or after your coffee run.
Can I find storage facilities close to Dunkin' on S Bay Rd?
Yes, Life Storage - Cicero and Extra Space Storage are nearby self-storage facilities you might find convenient.
Does Dunkin' in Cicero cater to breakfast and brunch meal needs?
Yes, this Dunkin' serves breakfast, lunch, and brunch with many options like breakfast sandwiches and coffee beverages.
Brand Certified Facts from Dunkin'
This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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