Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Cicero, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.6
240 reviews
5 stars
115
4 stars
39
3 stars
18
2 stars
15
1 star
53
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, especially in the drive-thru, with some stating it was the slowest Dunkin they had ever experienced.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food or drink preparations.
Staff Attitude
Feedback on staff behavior was mixed; while some praised friendly and helpful employees, others reported rude or unprofessional interactions.
Cleanliness
Several customers noted cleanliness issues, particularly with the bathrooms and dining area, indicating a need for better maintenance.
Product Quality
While some customers enjoyed the food and drinks, others expressed disappointment with the quality, including undercooked items and poorly made beverages.
- BBBriannaNov 8, 20251.0Service was slow. Wish I read the other reviews before going to this location. I stood inside and waited 15 minutes for food and a Gatorade.
- EEEasymodeOct 19, 20255.0Everyone is amazing and always a pleasure doing business at this location!
- JMJoel MiscioneOct 13, 20251.0It doesn’t matter what day. You can pull into the drive thru and see 3-6 cars and know you are going to wait 15 mins to order. It’s insane how slow it is now. I went Saturday morning 5 cars ahead of me I sat in line from 10:01 until 10:17 and two cars left the line and it only moved up on car. When I said screw it and drove off myself there was one car at the order screen and no cars ahead of them not at the window not in line… get a manager and train your staff!
- WDwilliam DaviesAug 24, 20251.0Stood at the register for about six minutes waiting to order totally ignored. Seems their focus was only on the drive-through. Must be one of the employees came in on his day off. They stepped right to the register, took his order ahead of mine absolutely terrible customer service.
- SSSarahAug 2, 20255.0This is the best Dunkin in Cicero!! The staff is always so friendly and their food is never burned compared to other locations nearby. I will always go to this Dunkin!
Frequently Asked Questions About Dunkin'
What are the operating hours for Dunkin' in Cicero, NY?
Dunkin' in Cicero is open every day from 4:00 AM to 8:00 PM.
Does Dunkin' in Cicero offer delivery and pickup services?
Yes, they offer delivery and curbside pickup services.
What kind of menu items can I expect at Dunkin' in Cicero?
You can enjoy coffee, espresso, breakfast sandwiches, donuts, and seasonal lattes like the Cookie Butter Cloud Latte, Peppermint Mocha, and Toasted White Chocolate Signature Lattes.
Can I order ahead using a mobile app for faster service at Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android.
Does this Dunkin' location have a drive-thru?
Yes, this Dunkin' in Cicero has a drive-thru for quick and convenient service.
Are there any coffee shops nearby Dunkin' on S Bay Rd in Cicero?
Yes, another Dunkin' location is nearby, providing additional options for donuts, coffee, and smoothies.
What automotive services are available near Dunkin' on S Bay Rd?
Nearby automotive services include Plonys Auto Service, Chris & Ernie Auto Repair LLC, Hy-Tech Transmission, J & D Auto & Truck Repair, Do It Right Detailing, and Ziebart for repairs, detailing, and maintenance.
Are there places for outdoor activities near this Dunkin' location?
Yes, the Sports Complex near the Dunkin' offers park and active life facilities, a nice spot to visit before or after your coffee run.
Can I find storage facilities close to Dunkin' on S Bay Rd?
Yes, Life Storage - Cicero and Extra Space Storage are nearby self-storage facilities you might find convenient.
Does Dunkin' in Cicero cater to breakfast and brunch meal needs?
Yes, this Dunkin' serves breakfast, lunch, and brunch with many options like breakfast sandwiches and coffee beverages.