Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
4.1
1,380 reviews
5 stars
749
4 stars
329
3 stars
147
2 stars
55
1 star
100
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, although there were some complaints about rude service and poor management.
Food Quality
While some reviews highlighted delicious burgers and ice cream, others reported issues with food quality, including incorrect orders and unsatisfactory meals.
Cleanliness
The cleanliness of the restaurant received mixed reviews, with some customers noting it was clean while others mentioned greasy floors and a need for upgrades.
Order Accuracy
Several customers experienced issues with incorrect orders or missing items, leading to dissatisfaction.
Value for Money
Customers expressed concerns about pricing, with some feeling the food was overpriced for the quality received.
- TBTria Bunny4 days ago1.0The ice cream was frost bitten and tasted off
- JFJason F4 days ago5.0Staff was awesome, and service was great. All the food was exactly as expected.
- MLMaxwell LipphardtNov 25, 20255.0The gentleman working the counter today was the nicest customer service interaction I've had a fast food place in a long time.
- JCJonah CareyNov 22, 20255.0This Dairy Queen is honestly really nice. Every time we go the staff are super friendly and efficient, the food is fresh and hot (we always dine in), and the frozen treats are perfect. We love coming here!
- JHJoseph HesslerNov 15, 20251.0We order close to $100 order from grubhub and the assistant manager decided to give my order to another driver without checking to make sure they were the right driver so basically the assistant manager didn't care about it.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and DQCakes.com ice cream cakes.
What are the operating hours of Dairy Queen Grill & Chill in Cicero, NY?
The restaurant is open from 10:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 10:00 AM to midnight on Friday and Saturday.
Is there seating available at Dairy Queen Grill & Chill, and is it family-friendly?
Yes, the location offers both indoor and outdoor seating, booster seats, high chairs, and welcomes families and children.
Does Dairy Queen Grill & Chill in Cicero have a drive-thru service?
Yes, this location features a drive-thru for convenient ordering and pickup.
Can I order food online or get exclusive deals and rewards from Dairy Queen Grill & Chill?
Yes, you can order online via their website and download the Dairy Queen app for exclusive deals and mobile rewards.
Is the Dairy Queen Grill & Chill location in Cicero wheelchair accessible and does it have restrooms?
Yes, the restaurant is wheelchair accessible and has restroom facilities available for customers.
Where is Dairy Queen Grill & Chill located?
It is located at 7984 Brewerton Rd, Cicero, NY 13039-9551, United States.
What nearby fast food or ice cream options are close to Dairy Queen Grill & Chill?
Nearby options include Operation Brain Freeze, a cafe and ice cream shop, and Popeyes® Louisiana Kitchen, known for chicken dishes, both within the Cicero area.
Are there car maintenance services near Dairy Queen Grill & Chill?
Yes, nearby services include Midas for tire and automotive repair, Valvoline Instant Oil Change, Sun Auto Warehouse, and EchoPark Automotive Syracuse (Cicero).
What other local amenities can I visit near Dairy Queen Grill & Chill?
You can visit various shops and services nearby such as Sally Beauty for cosmetic supplies, Sprint Store for mobile phones, and Five Star Urgent Care for health services.