Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
4.1
1,376 reviews
5 stars
746
4 stars
328
3 stars
147
2 stars
55
1 star
100
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality, with some praising the burgers and ice cream, while others reported issues with freshness and preparation.
Service Experience
Service quality varied significantly; many customers appreciated friendly staff, while others encountered rude or unhelpful employees.
Cleanliness
Some customers noted cleanliness issues in the dining area, while others found the restaurant to be clean and well-maintained.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.
Pricing
Customers expressed concerns about high prices relative to food quality, with some feeling that the value did not meet expectations.
- JCJonah Carey2 days ago5.0This Dairy Queen is honestly really nice. Every time we go the staff are super friendly and efficient, the food is fresh and hot (we always dine in), and the frozen treats are perfect. We love coming here!
- JHJoseph HesslerNov 15, 20251.0We order close to $100 order from grubhub and the assistant manager decided to give my order to another driver without checking to make sure they were the right driver so basically the assistant manager didn't care about it.
- MLMorgan LockeOct 29, 20255.0The burgers here slap! Get a good burger and those ice cream cakes are unmatched!
- MSMichael SmithOct 27, 20255.0I popped in on a whim, having never really eaten here. I was surprised. The burger was decent and the fries were cut potatoes. Imagine that. The staff is very friendly and helpful for anything that you need.
- JQJeffrey QuickOct 15, 20251.0Manager has a massive black beard, and no beard guard. With his face all over the food. What do you know I found a massive beard hair in my burger has to beg for my money back. Told him he should know better being a manager than to have a beard with no beard guard. Absolutley foul, I bet more than 1/2 the people who get their food while he’s working has multiple bears hairs in it. Do better Dairy Queen. Will Bebe come back to this location. Ever.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and DQCakes.com ice cream cakes.
What are the operating hours of Dairy Queen Grill & Chill in Cicero, NY?
The restaurant is open from 10:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 10:00 AM to midnight on Friday and Saturday.
Is there seating available at Dairy Queen Grill & Chill, and is it family-friendly?
Yes, the location offers both indoor and outdoor seating, booster seats, high chairs, and welcomes families and children.
Does Dairy Queen Grill & Chill in Cicero have a drive-thru service?
Yes, this location features a drive-thru for convenient ordering and pickup.
Can I order food online or get exclusive deals and rewards from Dairy Queen Grill & Chill?
Yes, you can order online via their website and download the Dairy Queen app for exclusive deals and mobile rewards.
Is the Dairy Queen Grill & Chill location in Cicero wheelchair accessible and does it have restrooms?
Yes, the restaurant is wheelchair accessible and has restroom facilities available for customers.
Where is Dairy Queen Grill & Chill located?
It is located at 7984 Brewerton Rd, Cicero, NY 13039-9551, United States.
What nearby fast food or ice cream options are close to Dairy Queen Grill & Chill?
Nearby options include Operation Brain Freeze, a cafe and ice cream shop, and Popeyes® Louisiana Kitchen, known for chicken dishes, both within the Cicero area.
Are there car maintenance services near Dairy Queen Grill & Chill?
Yes, nearby services include Midas for tire and automotive repair, Valvoline Instant Oil Change, Sun Auto Warehouse, and EchoPark Automotive Syracuse (Cicero).
What other local amenities can I visit near Dairy Queen Grill & Chill?
You can visit various shops and services nearby such as Sally Beauty for cosmetic supplies, Sprint Store for mobile phones, and Five Star Urgent Care for health services.