Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Cicero NY is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.6
380 reviews
5 stars
180
4 stars
56
3 stars
32
2 stars
24
1 star
88
What are people saying?
AI-generated from recent customer reviews
Food Quality
Multiple customers reported issues with food quality, including cold food, spoiled ingredients, and inconsistent portion sizes.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and lack of responsiveness to customer concerns.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean tables and a messy kitchen, raising concerns about overall hygiene.
Order Accuracy
A significant number of reviews mentioned frequent mistakes with orders, including missing items and incorrect portion sizes.
SG
Samuel Gray
Feb 17, 2026
1.0
I don't understand how people have a job here. They can't simply read what someone ordered and make it as such. How do you not put chicken in a bowl when the order says chicken? Pathetic
LS
latte Sweets
Feb 16, 2026
1.0
Skimpers.... when I asked for barbacoa they gave so little I had to ask for an additional ladel they refused, they'll skimp you on queso too even though your paying extra, but they'll dollop on sour cream like its nothing. Use to love this location. With not be returning.
MR
Maddy rOcKstar
Feb 14, 2026
1.0
the lady who made me and my boyfriends food was really stingy with the toppings and when she had put my protein on my burrito it was all over the wrap and counter. And she didn’t make up for what she dropped and I had the smallest amount of protein.
PL
Paulette L
Jan 31, 2026
5.0
Love the rice bowls
CH
caroline H
Jan 9, 2026
2.0
I used to love this location but unfortunately I think there is a food quality issue here. I bought lunch yesterday here and I got sooo sick ! This is the second time in a month that I've eaten here and gotten very sick. Throwing up ECT. I cannot eat here anymore as I am pregnant and cannot risk food poisoning. I'm upset because this was my favorite location and looking at the reviews I'm not the only one who's gotten sick recently! There's someone else who got sick twice within a month as well. The first time I got sick I disregarded it but after how sick I got last night after eating here for lunch I know it has to be a quality issue. Im so sad. My boyfriend said he won't buy me chipotle anymore or let me eat chipotle again. What happened ?! If you don't want to get sick or get food poisoning don't eat here !!!
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Certified March 01, 2026Yext Knowledge Graph
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