Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Chittenango Subway® Restaurant at 505 Genesee St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
I started to order a salad. The employee had put a few things in the bowl already when I asked for it to be chopped. I felt bad for him already starting the salad after he informed me they no longer chop salads, because I no longer wanted it.
When I stated that I actually wanted something different, because I didn't realize they had changed how they make the salads, he made an audible disgruntled groan of being annoyed. I initially felt bad, & tried to apologize to him. However he completely ignored my three different attempts at apologies with the silent treatment, only responding to do the bare minimum to finish my order & get me out of the store.
At this point, I admit, I became irritated & before I started to leave, I said, you don't have be an asshole, & throw a tantrum (In Response To How He Treated Me). Right before I walked out of the door, the employee said something along the lines of, "Do you have a problem?" I attempt to explain my issue. Then another customer told me these are good workers, & then told me to leave.
Then the manager tried to kick me out. If you have video with audio at that Subway location, I would recommend watching the situation play out! My actual question is, if somebody (In This Case, The Subway Employee) is treating me like crap, why is it not okay for me to react accordingly? Why was I scolded, & kick out, when I was the one treated badly in the first place?
BH
Bob Says Hi
Mar 20, 2026
3.0
Chittenango Location is nice to have in town because it provides variety thank you 🤙
BR
B Real
Feb 5, 2026
4.0
The lady was polite and made the sub exactly how I ordered it
RF
Runteldat Fam
Nov 28, 2025
5.0
👍🏾
LL
logan lupi
Nov 1, 2025
1.0
We bought a meatball sub on Friday. The meatballs were old and stale. We tried to call Saturday at lunch time, no one answered the phone, so my husband went down and talked to them in person. The staff said they don't have a phone and the owners won't allow them to have one. Went there and the meatballs were still the same ones as the day before. The server checked the meatballs and there was no sticker stating when the meatballs were made as per health code regulations. My husband then got in touch with the manager and explained the situation professionally. The manager said she would take care of it promptly and thanked me for calling and letting her know. The phone number on the receipt didn't match the phone number to the store.
Where is the Subway restaurant located in Chittenango?
The Subway restaurant is located at 505 Genesee St, Madison, Chittenango, NY 13037.
What are the Subway restaurant's opening hours?
The Subway restaurant is open daily from 9:00 AM to 10:00 PM.
What types of meals are served at the Subway restaurant?
Subway serves breakfast, lunch, and dinner meals.
Does this Subway offer curbside pickup service?
Yes, this Subway offers curbside pickup service for your convenience.
Can customers dine in at the Subway restaurant?
Yes, this Subway restaurant serves dine-in customers.
How can I place an order online for the Subway restaurant at 505 Genesee St?
You can place your order online via their menu and ordering page at https://subway.com/en-us/restaurant/28659-0/menu/.
Does the Subway restaurant provide catering services?
This Subway location does not currently offer catering services.
Which nearby fast food restaurants are close to Subway at 505 Genesee St?
Nearby fast food options include Burger King and Chittenango Pizza, both close to the Subway restaurant on Genesee St.
Are there any nearby convenience stores or pharmacies near the Subway restaurant?
Yes, Kinney Drugs, which is a pharmacy and convenience store, is located nearby.
What nearby attractions or points of interest can I visit around the Subway restaurant?
You can visit nearby places like Serendipity Cafe for coffee or The North Pole Ice Cream for dessert before or after your visit to Subway.
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