Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Chittenango Subway® Restaurant at 505 Genesee St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
We bought a meatball sub on Friday. The meatballs were old and stale. We tried to call Saturday at lunch time, no one answered the phone, so my husband went down and talked to them in person. The staff said they don't have a phone and the owners won't allow them to have one. Went there and the meatballs were still the same ones as the day before. The server checked the meatballs and there was no sticker stating when the meatballs were made as per health code regulations. My husband then got in touch with the manager and explained the situation professionally. The manager said she would take care of it promptly and thanked me for calling and letting her know. The phone number on the receipt didn't match the phone number to the store.
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Robert Raynore
Oct 23, 2025
5.0
Food was excellent. Fresh and delicious. Customer service was quick. They greeted me as soon as I entered the door.
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Mya Allen
Jul 27, 2025
1.0
I placed an online order to pickup for my boyfriend and I to have for dinner. I went on the app and noticed they were open until 10– so I placed the order at 8:38. Saw the order was confirmed and placed so we got ready and drove out there. When we got there the sign was off and when I opened the app I saw that it was voided?! I understand not wanting to be there late but I placed it OVER an hour before close which is just unacceptable. They refunded the order but wtaf I wasted not only gas but also time.
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Denise Markes
Aug 24, 2021
1.0
When are you open. I can't seem to catch you to order. What are your hours, never looks like you're open??????