Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
783 reviews
5 stars
278
4 stars
195
3 stars
115
2 stars
64
1 star
131
What are people saying?
AI-generated from recent customer reviews
Customer Service
Service quality is inconsistent, with reports of rude staff and long wait times, particularly during late hours.
Food Quality
Food quality varies, with some customers enjoying their meals while others report issues like cold food and incorrect orders.
Cleanliness
The cleanliness of the restaurant is a concern, with multiple reviews mentioning dirty bathrooms and unkempt dining areas.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.
Overall Experience
Mixed reviews overall, with some customers expressing a desire to return due to good experiences, while others vow never to return.
- MRMax RavenDec 18, 20251.0I order meal combo with bacon-cheese fries but they never give my give my combo which was suppose come with fries. I also tried calling the restaurant, but no one answered. I give them 2 stars.
- LRL ROct 29, 20251.0The kid at window 1 took my card and then at 350 am I get an alert from my bank that there is suspicious fraud activity on my card via Amazon. Im not from around the area. And I only used my card once that day. When i pulled up he looked a lil funny and kind of was fumbling or twirled my card and I felt it but moved along. Then I got the alert. My bank didnt accept the transaction but Careful people.
- ETEri TavvOct 28, 20255.0Had a great experience at this location today around 4:20 PM on 10/28/25. The young employee working the window did an excellent job explaining the breakdown of the bill. Rather than seeming annoyed, he was very friendly and helpful. Customer service like this makes me want to come back!
- TLTerrell LeFevreOct 25, 20251.0My nuggets had weird white goop on it and I hadn’t even taken it off the counter and just asked if I could have new nuggets and the rude cashier dead panned and shrugged and said no.
- CPChris PalmerOct 18, 20253.0Every day is a hit or miss with customer service. There are really a couple of good employees. One with no personality and a few newbies. Most of the time the food is good quality. The drink dispenser sometimes doesn't have a lot of choices due to not being filled. The dining area is relatively clean. Bathrooms as well.
Frequently Asked Questions About Wendy's
Is Chester Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's in Chester, NY?
The drive-thru at Wendy's Chester is open daily from 7:00 AM to 1:00 AM.
Is Wendy's located at 78 Brookside Ave in Chester, NY currently open?
Yes, the Wendy's at 78 Brookside Ave, Chester, NY is currently open and serving customers.
Does this Wendy's location serve breakfast and other meals?
Yes, this Wendy's location serves breakfast, lunch, and dinner.
What payment methods are accepted at Wendy's in Chester?
Wendy's in Chester accepts American Express, Cash, Discover, MasterCard, and Visa for payments.
How can I place an order for delivery or pickup at Wendy's Chester?
You can order online or via the Wendy's app at https://order.wendys.com or download the Wendy's app from the Apple App Store to place your order quickly.
Where can I find the menu and pricing for Wendy's Chester?
Menu items and pricing are available online at https://menu.wendys.com. Pricing may vary slightly by location.
How can I provide feedback or contact Wendy's Chester?
You can contact Wendy's Chester directly at (845) 469-2182, reach the Customer Care team via Live Chat at https://www.wendys.com/contact-us, call 888-624-8140, or complete the Wendy's Customer Satisfaction Survey.
Are there any nearby cinemas to Wendy's Chester for entertainment before or after dining?
Yes, Flagship Premium Cinemas Chester and Chester 6 Cinemas are nearby, offering movie options you can enjoy before or after your meal at Wendy's.
What nearby stores can I visit for groceries and pharmacy needs when I come to Wendy's Chester?
ShopRite supermarket and pharmacy, Walgreens pharmacy and convenience store, and Rite Aid pharmacy are close by for grocery and health-related shopping.
How can nearby transportation services help me reach Wendy's Chester?
Driven NY Limousine Service provides transportation options near Wendy's Chester, allowing you an easy trip to and from the restaurant.