Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
780 reviews
5 stars
278
4 stars
193
3 stars
115
2 stars
64
1 star
130
What are people saying?
AI-generated from recent customer reviews
Customer Service
Service quality is inconsistent, with reports of rude staff and long wait times.
Food Quality
Food quality varies; some customers enjoyed their meals while others reported cold or incorrect orders.
Cleanliness
The restaurant is generally clean, but some customers noted dirty bathrooms and sticky surfaces.
Order Accuracy
Frequent issues with incorrect orders and missing items reported by multiple customers.
Management Issues
Concerns about management's attitude and staff treatment, leading to poor employee morale.
- LRL ROct 29, 20251.0The kid at window 1 took my card and then at 350 am I get an alert from my bank that there is suspicious fraud activity on my card via Amazon. Im not from around the area. And I only used my card once that day. When i pulled up he looked a lil funny and kind of was fumbling or twirled my card and I felt it but moved along. Then I got the alert. My bank didnt accept the transaction but Careful people.
- ETEri TavvOct 28, 20255.0Had a great experience at this location today around 4:20 PM on 10/28/25. The young employee working the window did an excellent job explaining the breakdown of the bill. Rather than seeming annoyed, he was very friendly and helpful. Customer service like this makes me want to come back!
- TLTerrell LeFevreOct 25, 20251.0My nuggets had weird white goop on it and I hadn’t even taken it off the counter and just asked if I could have new nuggets and the rude cashier dead panned and shrugged and said no.
- CPChris PalmerOct 18, 20253.0Every day is a hit or miss with customer service. There are really a couple of good employees. One with no personality and a few newbies. Most of the time the food is good quality. The drink dispenser sometimes doesn't have a lot of choices due to not being filled. The dining area is relatively clean. Bathrooms as well.
- SESkyler ElkinsSep 25, 20251.0No baby changing tables in the restrooms. Apparently because some people made a mess, they decided to inconvenience every parent who enters.
Frequently Asked Questions About Wendy's
Is Chester Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Chester, NY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Chester, NY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (845) 469-2182.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Chester Wendy’s serve breakfast?
Yes, this Wendy’s location in Chester, NY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's in Chester, NY?
The drive-thru at Wendy's Chester is open daily from 7:00 AM to 1:00 AM.
Is Wendy's located at 78 Brookside Ave in Chester, NY currently open?
Yes, the Wendy's at 78 Brookside Ave, Chester, NY is currently open and serving customers.
Does this Wendy's location serve breakfast and other meals?
Yes, this Wendy's location serves breakfast, lunch, and dinner.
What payment methods are accepted at Wendy's in Chester?
Wendy's in Chester accepts American Express, Cash, Discover, MasterCard, and Visa for payments.
How can I place an order for delivery or pickup at Wendy's Chester?
You can order online or via the Wendy's app at https://order.wendys.com or download the Wendy's app from the Apple App Store to place your order quickly.
Where can I find the menu and pricing for Wendy's Chester?
Menu items and pricing are available online at https://menu.wendys.com. Pricing may vary slightly by location.
How can I provide feedback or contact Wendy's Chester?
You can contact Wendy's Chester directly at (845) 469-2182, reach the Customer Care team via Live Chat at https://www.wendys.com/contact-us, call 888-624-8140, or complete the Wendy's Customer Satisfaction Survey.
Are there any nearby cinemas to Wendy's Chester for entertainment before or after dining?
Yes, Flagship Premium Cinemas Chester and Chester 6 Cinemas are nearby, offering movie options you can enjoy before or after your meal at Wendy's.
What nearby stores can I visit for groceries and pharmacy needs when I come to Wendy's Chester?
ShopRite supermarket and pharmacy, Walgreens pharmacy and convenience store, and Rite Aid pharmacy are close by for grocery and health-related shopping.
How can nearby transportation services help me reach Wendy's Chester?
Driven NY Limousine Service provides transportation options near Wendy's Chester, allowing you an easy trip to and from the restaurant.