Taco Bell

3.6
831 reviews
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Business Details

85 Brookside Dr., Chester, NY
10918, United States
(845) 837-5905
https://locations.tacobell.com/ny/chester/85-brookside-dr-.html
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About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 85 Brookside Dr. in Chester. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
85 Brookside Dr., Chester, NY
10918, United States

Hours

Reviews

3.6
831 reviews
5 stars
320
4 stars
207
3 stars
118
2 stars
48
1 star
138

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, both in the drive-thru and inside the restaurant, often exceeding 20 minutes.

Food Quality

Many reviews highlighted issues with food quality, including cold, stale, or improperly prepared items, and insufficient portions.

Cleanliness

Numerous customers noted that the restaurant was dirty, with unclean tables and unsanitary conditions in the dining area.

Customer Service

Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.

Operational Issues

Several reviews mentioned problems with order accuracy, menu availability, and inconsistent hours of operation.
  • BB
    Bwn1157
    Nov 26, 2025
    3.0
    It's confusing to use the computer screen to place an order. First, you start placing the order, and then you have to use your phone to get a code. By the time you do that, you could have been sitting down eating if you ordered it at the register. They don't put enough ingredients in the tacos. The drive-through blocks the entrance to the parking lot. The cars block your way in. There is only one way in and out.
  • BY
    Bill Yenna
    Nov 23, 2025
    5.0
    Great food
  • SA
    Spencer Austin
    Nov 22, 2025
    1.0
    Doors locked at 8:30, claimed they didn't have my mobile order, and prices are insane ($1 to swap meat for potatoes). Took forever, too. Food was cold or stale, sauces tossed into the bag and leaking, other food crushed, and they didn't substitute for the meat as ordered.
  • CG
    Corin_ Gma (Gemma)
    Nov 1, 2025
    1.0
    I ordered a taco box if 12 tacos , each and every taco is mush and stuck to the wrapping, I'm sure these were not made fresh but looks like they were sitting around fir a bit. Never Again will I visit thus branch
  • RN
    Richard Neidkowski
    Oct 26, 2025
    1.0
    Place was dirty. All tables covered in food. Was waiting at counter to place my order, staff did not greet or pay attention to me. Had to place order at kiosk. Food came out. Taco shell were broken which Galena. But it wasn't wrapped properly. Went to grab good but they fell out of wrapper. Soda machine was a mess and not working correctly. Went for one drink and only syrup came out of the spout but water was spraying out of every where and so over. Went to another soda and was out. Went to try the tea and the handle was broken. Staff said they know and that was the end of it. Never again. Not only this one but most taco bells are disappointing.
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Frequently Asked Questions About Taco Bell

What are the opening hours for Taco Bell's drive-through at 85 Brookside Dr., Chester?

The drive-through is open from 8:00 AM to 12:00 AM Monday to Thursday and Sunday, and until 1:00 AM on Friday and Saturday.

Does the Taco Bell at 85 Brookside Dr. offer online ordering?

Yes, you can order ahead online or via the mobile app for pick up or delivery.