Taco Bell

3.6
836 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 85 Brookside Dr. in Chester. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
85 Brookside Dr., Chester, NY
10918, United States

Hours

Reviews

3.6
836 reviews
5 stars
321
4 stars
207
3 stars
119
2 stars
48
1 star
141

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, incorrect orders, and poor communication from staff.

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty tables and floors.

Food Quality

Many customers expressed dissatisfaction with food quality, noting items were often missing, poorly prepared, or not fresh.

Staff Attitude

Several reviews mentioned rude or unhelpful staff, contributing to a negative customer experience.

Operational Problems

Customers experienced issues with the restaurant's hours, including being closed early or not opening on time.
  • DP
    Dev Patel
    Jan 1, 2026
    1.0
    Worst experience I’ve ever had. I would never go there again—please avoid this place. It was extremely dirty, and no one seemed to care about customer service at all. I believe it’s franchise-owned, which might explain the lack of standards, but that’s no excuse. I was so frustrated that I was close to calling the health department.
  • IP
    Isabelle Pascarilla
    Dec 28, 2025
    3.0
    Amount of money spent at Taco Bell they should be giving out the correct quantity of items. Always missing something from this place with little to no communication when receiving food. I understand being under staffed but we ordered 20 minutes prior to going to the restaurant. Than waiting another 10/15 minutes in line with no communication on what they have and don't. Missing items that could've been substituted and the minimal communication and tone makes it hard to address constant issues like these. They should also have the boxes instead of throwing everything in the bag so it's easier to access items to check before leaving the line
  • SS
    Sunny
    Dec 28, 2025
    1.0
    We ordered and it was rung up completely incorrectly and was $15 more than what I had ordered. I told them and instead of apologizing they made a face at me and asked me what I ordered. After waiting to the point of wanting to leave, The food that did come out was really bad, and the hard taco in my combo was completely soaking wet with some liquid and it got all of the napkins at the bottom of the bag wet. Really gross. Will not be coming back.
  • RS
    Rachel Sharrow
    Dec 28, 2025
    1.0
    Don't post you're open until 1am and be closed at 12am!!!
  • BB
    Bwn1157
    Nov 26, 2025
    3.0
    It's confusing to use the computer screen to place an order. First, you start placing the order, and then you have to use your phone to get a code. By the time you do that, you could have been sitting down eating if you ordered it at the register. They don't put enough ingredients in the tacos. The drive-through blocks the entrance to the parking lot. The cars block your way in. There is only one way in and out.

Frequently Asked Questions About Taco Bell

What are the opening hours for Taco Bell's drive-through at 85 Brookside Dr., Chester?

The drive-through is open from 8:00 AM to 12:00 AM Monday to Thursday and Sunday, and until 1:00 AM on Friday and Saturday.

Does the Taco Bell at 85 Brookside Dr. offer online ordering?

Yes, you can order ahead online or via the mobile app for pick up or delivery.