Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
2.9
583 reviews
5 stars
176
4 stars
88
3 stars
63
2 stars
40
1 star
216
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unhelpful staff, with many experiences of poor customer service and long wait times.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and overall dissatisfaction with order fulfillment.
Food Quality
Customers frequently mentioned cold or poorly prepared food, with some expressing disappointment in the freshness and taste of the items.
Cleanliness
Several reviews noted unsanitary conditions, including sticky floors and dirty tables, contributing to a negative dining experience.
Operational Issues
Customers expressed frustration over the dining area being closed, slow service, and the use of kiosks for ordering without adequate assistance.
- FWfire wireDec 27, 20251.0Worst Wendy’s ever they should just close the doors waited 15 min in the drive thru the took my order then I hade to wait 10 more min for them to make it it’s a burger come on already but no since on complaining no one will do any thing about it so I won’t be back
- MMmort mcflyDec 23, 20251.0If you're never going to open for carryout then there is no point to Order ahead. Since you still have to wait through the drive-thru and deal with rude workers Why doesn't this location just remove the chairs and lock up the bathroom and make it so people can walk up to the pickup window at any time besides using the drive-thru.
- AFAnthony FracassoDec 17, 20255.0Staff was polite. Food was good. The area was clean and inviting.
- SDStefanie DeVargasDec 15, 20254.0And unfortunately, Wendy’s quality about cooking, size of the items for example potatoes they no longer have an account those things that matter so it makes me guess. What is the quality of their nuggets before I trust it so much to feed my daughter.
- AAAriannaDec 5, 20255.0The workers were super nice and funny. They made the whole environment happy and I would love to come again. And the food was scrumptious.
Frequently Asked Questions About Wendy's
Is 523 Walden Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's located at 2520 Walden Avenue, Cheektowaga, NY?
The drive-through at this Wendy's is open daily from 9:00 AM to midnight.
Is the Wendy's at 2520 Walden Avenue currently open?
Yes, this Wendy's location is currently open and committed to serving quality food every day.
Does this Wendy's location offer delivery and how can I order?
Yes, delivery is available where offered. You can order through Wendy's app or at order.wendys.com by selecting this location and entering your delivery address.
What payment methods are accepted at Wendy's on Walden Avenue?
They accept American Express, Cash, Discover, Mastercard, and Visa payment methods.
Can I dine inside or use the drive-thru at this Wendy's?
Yes, this location offers dine-in service and has a drive-thru available.
What meals are served at this Wendy's location?
Breakfast, lunch, and dinner are served at this restaurant.
Are there any nearby places of interest around Wendy's at 2520 Walden Avenue?
Yes, nearby places include Manhattan Bagel for breakfast options, Walden Square Dental for dental care, and DaVita Cheektowaga Dialysis for medical services. Visitors could grab a bagel before their meal or visit these services after dining.
How can nearby businesses like United Auto Supply Cheektowaga be useful to Wendy's customers?
Customers visiting Wendy's might find it convenient to shop for automotive supplies or services at United Auto Supply Cheektowaga located nearby, making it easy to combine errands with a meal.
Is there public transit or travel related businesses near Wendy's to assist visitors?
Yes, there is Case Transportation & Logistics, LLC near the restaurant, which may assist those traveling or shipping goods, making the area accessible for customers commuting or on the go.
How can I contact this Wendy's location for feedback or questions?
You can call the restaurant directly at (716) 936-4611, reach the Customer Care team via their contact page online, use the live chat, or call 888-624-8140. Feedback can also be submitted through the Wendy’s Customer Satisfaction Survey online.