Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
2.9
574 reviews
5 stars
172
4 stars
85
3 stars
63
2 stars
40
1 star
214
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported cold, stale, or poorly prepared food, with specific complaints about dry meat and overcooked fries.
Service Issues
Numerous reviews highlighted rude and unhelpful staff, with complaints about long wait times and incorrect orders.
Cleanliness
Several customers noted unsanitary conditions, including sticky floors and dirty tables, contributing to a negative dining experience.
Order Accuracy
Frequent issues with incorrect or incomplete orders were reported, leading to customer frustration.
Customer Experience
Overall, many customers expressed dissatisfaction with the service atmosphere, citing unmotivated staff and a lack of customer care.
- CBChaz Boeving6 days ago1.0430 in the afternoon drive thru only inside is closed that's unacceptable
- DVDavid Volpe6 days ago4.0Food is good but they forgot half my order first time I was here. Second time the service was great!
- CMChristalyn MazaNov 15, 20253.0When this location first openend food and service was awesome. Not sure if there was a change in management but there's a definite change in staff. Service has gone downhill over the last year. Placed an order through the app well before the time it ended. I was told I had to place it in advance which I did or they push the order back at the store which they did even though I placed it ahead of time.
- MLMarlena LuperNov 5, 20251.0We went through the drive through, and we both have the flu and needed to eat before heading home from getting medicine. We came up to the speaker and the woman was constantly interrupting my spouse to offer cookies, or upsell, and assumed we were done ordering after the first item etc, until we stopped her and go onto her case about it. And she cut us off in the drive through, told us not to say anything else, then when we got to the window she scolded us the entire time we were there, and didn't even let us apologize or get a word in edgewise. I'm used to rude wendys workers and you have to have realistic expectations for fast food, but if someone is constantly interrupting me, that is not on me. I am literally trying to order from your restaurant.
- JCJanet ChapmanOct 26, 20251.0The worst food I’ve ever had. Dried out meat and bread, old overcooked fries. I should have taken it back but there were 3 people working and they looked overwhelmed. I don’t recommend this store.
Frequently Asked Questions About Wendy's
Is 523 Walden Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Cheektowaga, NY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Cheektowaga, NY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (716) 936-4611.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 523 Walden Wendy’s serve breakfast?
Yes, this Wendy’s location in Cheektowaga, NY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's located at 2520 Walden Avenue, Cheektowaga, NY?
The drive-through at this Wendy's is open daily from 9:00 AM to midnight.
Is the Wendy's at 2520 Walden Avenue currently open?
Yes, this Wendy's location is currently open and committed to serving quality food every day.
Does this Wendy's location offer delivery and how can I order?
Yes, delivery is available where offered. You can order through Wendy's app or at order.wendys.com by selecting this location and entering your delivery address.
What payment methods are accepted at Wendy's on Walden Avenue?
They accept American Express, Cash, Discover, Mastercard, and Visa payment methods.
Can I dine inside or use the drive-thru at this Wendy's?
Yes, this location offers dine-in service and has a drive-thru available.
What meals are served at this Wendy's location?
Breakfast, lunch, and dinner are served at this restaurant.
Are there any nearby places of interest around Wendy's at 2520 Walden Avenue?
Yes, nearby places include Manhattan Bagel for breakfast options, Walden Square Dental for dental care, and DaVita Cheektowaga Dialysis for medical services. Visitors could grab a bagel before their meal or visit these services after dining.
How can nearby businesses like United Auto Supply Cheektowaga be useful to Wendy's customers?
Customers visiting Wendy's might find it convenient to shop for automotive supplies or services at United Auto Supply Cheektowaga located nearby, making it easy to combine errands with a meal.
Is there public transit or travel related businesses near Wendy's to assist visitors?
Yes, there is Case Transportation & Logistics, LLC near the restaurant, which may assist those traveling or shipping goods, making the area accessible for customers commuting or on the go.
How can I contact this Wendy's location for feedback or questions?
You can call the restaurant directly at (716) 936-4611, reach the Customer Care team via their contact page online, use the live chat, or call 888-624-8140. Feedback can also be submitted through the Wendy’s Customer Satisfaction Survey online.