Panera Bread

3.9
795 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Cheektowaga is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
2013 Walden Ave, Cheektowaga, NY
14225, United States

Hours

Reviews

3.9
795 reviews
5 stars
397
4 stars
167
3 stars
89
2 stars
49
1 star
93

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, including missing items and wrong food.

Cleanliness

Several reviews highlighted concerns about the cleanliness of the restaurant, including dirty tables and restrooms.

Staff Attitude

Mixed feedback on staff interactions, with some praising friendly service while others noted rudeness and lack of engagement.

Food Quality

While some customers enjoyed the food, others criticized it for being stale or not meeting expectations, particularly regarding specific menu items.

Service Speed

Customers experienced slow service at times, especially during peak hours, impacting overall satisfaction.
  • CB
    Chaddt Burkhar
    Jan 3, 2026
    5.0
    Good food options, that are different than most normal fast food places
  • WB
    William Burgess
    Dec 17, 2025
    1.0
    I see why they have alot of bad reviews. I ordered half of dozen bagels sliced eith a tub of walnut cream cheese. None of the bagels were sliced and i didnt get my cream cheese. How can you mess up an order this simple!?
  • SW
    SARAH E W
    Dec 8, 2025
    5.0
    Great place but drive thru takes a little bit during peak times.
  • BB
    BigHeem4L
    Dec 5, 2025
    2.0
    The lady in the back with no disrespect at all, she was on the heavy side was very rude. Asked her a question and she was not polite with her response. The staff wasn’t wearing any hairnets I almost didn’t want to take my food. I hope when I return again they are more respectful and wearing hairnets, if not I won’t even place an order. I forgot the most important part they forgot to put chicken in my chicken Caesar salad !! I even called and the response was ludicrous…
  • BB
    Bernard Bojanowski
    Nov 5, 2025
    5.0
    I stopped by for a “you pick 2” and enjoyed a chicken Sandwich and French onion soup, and a coffee. Always a good place to stop for some tasty food. Also I got a frosted cinnamon roll, that was a little dry but it was evening time, but the coffee helped with moisture.

Frequently Asked Questions About Panera Bread

Does Panera Bread in Cheektowaga accept reservations?

No, Panera Bread in Cheektowaga does not accept reservations.

What are the delivery hours for Panera Bread in Cheektowaga?

Delivery is available daily from 7:00 AM to 9:00 PM.