Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
1,847 reviews
5 stars
537
4 stars
351
3 stars
368
2 stars
182
1 star
409
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported rude and unprofessional behavior from staff, particularly at the drive-thru.
Order Accuracy
Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food.
Wait Times
Customers consistently complained about long wait times both in the drive-thru and for mobile orders.
Food Quality
Several reviews mentioned cold or poorly prepared food, with some customers expressing dissatisfaction with the freshness and taste.
Cleanliness
Some customers noted that the store was clean and well-maintained, contrasting with the negative experiences reported.
- MMM M4 days ago3.0I ordered a sandwich with bacon... There was no bacon. There was only one worker in the building and she had a long line of cars.
- WRWayne RiehlJan 5, 20261.0Says open 24 hours but the doors are locked. Apparently only the drive thru is open. You think they would offer that info in the maps. Total waste of 2 miles driving out of our way.
- MTMatchew ThomasDec 16, 20254.0Great spot in down town Bufdalo near the buffalo creek casino and the key bank center.
- MJManya JeffersDec 7, 20252.0No soda at all today 12/07/225 Not the first time out of coke. But all soda!!!!!
- IHIzabella HumphreyDec 1, 20255.0Everytime I come, I always have a slight issue, whether it’s a sauce that wasn’t put in the bag and the cashier insists that they put it in the bag, or a rude cashier that doesn’t have the time of day for you. But the one thing that never changes is the manager. He is always willing to listen to your advice and feedback and is more than welcome to greet you with a smile. It really shows why he became manager and I hope it stays that way! He is amazing!
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 3815 Union Rd, Cheektowaga?
This McDonald's location is open 24 hours a day, 7 days a week.
Does this McDonald's offer drive-thru service?
Yes, this McDonald's offers drive-thru service 24/7.
Can I order delivery from this McDonald's and what are the delivery hours?
Yes, delivery is available 24/7 with options including curbside pickup, same day delivery, and no-contact delivery.
What payment methods are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is there a mobile app available to order from McDonald's?
Yes, you can order through the McDonald's App available on both Apple App Store and Google Play Store.
Where can I view the full menu for this McDonald's location?
You can view the full menu online at https://www.mcdonalds.com/us/en-us/full-menu.html.
How can I earn rewards at this McDonald's?
You can earn points for free food through the MyMcDonald’s Rewards program found at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
What nearby places can I visit before or after dining at McDonald's?
Nearby places include Tim Hortons for coffee and donuts, Bowl Express Asian Grill for Asian cuisine, and Great Clips for hair salon services.
Are there any nearby retail stores close to McDonald's?
Yes, nearby retail stores include Deb Shops for women's clothing, Rent-A-Center, and Sprint Store for mobile phones.
How can nearby services like Povinelli Cutlery Svc or R & M Dental Lab be useful when visiting McDonald's?
While dining at McDonald's, you can conveniently access services like knife sharpening at Povinelli Cutlery Svc or dental care at R & M Dental Lab nearby.