Brand Certified
McDonald's
3.2(1685 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
3815 Union Rd, Cheektowaga, NY
14225, United States
Certified by McDonald's • Mar 01, 2026
(716) 683-3376
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.2
1,685 reviews
5 stars
476
4 stars
322
3 stars
340
2 stars
174
1 star
373
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unprofessional behavior from staff, particularly at the drive-thru.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, leading to customer dissatisfaction.
Wait Times
Long wait times were a common complaint, with customers experiencing delays both in the drive-thru and for in-store orders.
Food Quality
Several customers noted that the food was often cold, stale, or not prepared as requested, impacting their overall experience.
Cleanliness
Some customers appreciated the cleanliness of the store, but this was not consistent across all reviews.
- JJJennaFeb 21, 20262.0All the tables were dirty, service was fast but employees weren't super nice. Food was okay.
- MMM MJan 8, 20263.0I ordered a sandwich with bacon... There was no bacon. There was only one worker in the building and she had a long line of cars.
- WRWayne RiehlJan 5, 20261.0Says open 24 hours but the doors are locked. Apparently only the drive thru is open. You think they would offer that info in the maps. Total waste of 2 miles driving out of our way.
- MTMatchew ThomasDec 16, 20254.0Great spot in down town Bufdalo near the buffalo creek casino and the key bank center.
- IHIzabella HumphreyDec 1, 20255.0Everytime I come, I always have a slight issue, whether it’s a sauce that wasn’t put in the bag and the cashier insists that they put it in the bag, or a rude cashier that doesn’t have the time of day for you. But the one thing that never changes is the manager. He is always willing to listen to your advice and feedback and is more than welcome to greet you with a smile. It really shows why he became manager and I hope it stays that way! He is amazing!
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 3815 Union Rd, Cheektowaga?
This McDonald's location is open 24 hours a day, 7 days a week.
Does this McDonald's offer drive-thru service?
Yes, this McDonald's offers drive-thru service 24/7.
Can I order delivery from this McDonald's and what are the delivery hours?
Yes, delivery is available 24/7 with options including curbside pickup, same day delivery, and no-contact delivery.
What payment methods are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is there a mobile app available to order from McDonald's?
Yes, you can order through the McDonald's App available on both Apple App Store and Google Play Store.
Where can I view the full menu for this McDonald's location?
You can view the full menu online at https://www.mcdonalds.com/us/en-us/full-menu.html.
How can I earn rewards at this McDonald's?
You can earn points for free food through the MyMcDonald’s Rewards program found at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
What nearby places can I visit before or after dining at McDonald's?
Nearby places include Tim Hortons for coffee and donuts, Bowl Express Asian Grill for Asian cuisine, and Great Clips for hair salon services.
Are there any nearby retail stores close to McDonald's?
Yes, nearby retail stores include Deb Shops for women's clothing, Rent-A-Center, and Sprint Store for mobile phones.
How can nearby services like Povinelli Cutlery Svc or R & M Dental Lab be useful when visiting McDonald's?
While dining at McDonald's, you can conveniently access services like knife sharpening at Povinelli Cutlery Svc or dental care at R & M Dental Lab nearby.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website