McDonald's

3.5
1651 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1735 Walden Ave, Cheektowaga, NY
14225, United States

Hours

Reviews

3.5
1,651 reviews
5 stars
596
4 stars
364
3 stars
294
2 stars
113
1 star
284

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted consistently poor service, including long wait times, incorrect orders, and unprofessional staff behavior.

Food Quality

Customers reported issues with food temperature, freshness, and accuracy of orders, with some experiencing food poisoning.

Cleanliness

The restaurant was frequently described as dirty, with unclean tables and unsanitary conditions noted by multiple customers.

Staff Attitude

Many reviews mentioned rude and unhelpful staff, contributing to a negative customer experience.

Drive-Thru Efficiency

The drive-thru service was criticized for being extremely slow, with long wait times reported even during non-peak hours.
  • JB
    Jamey Bierzynski
    Nov 15, 2025
    5.0
    Fills the void late night
  • BY
    Bootleg Yanfei
    Oct 29, 2025
    2.0
    I really don't know what is with this place and chicken but I ordered chicken nuggets from here today and they forgot them somehow but put the sauce in the back. A while ago I ordered a mccrispy and they forgot the ENTIRE meal and fries. Is something wrong there? Please double check your bags. Food is good but be prepared to be missing stuff.
  • JJ
    John
    Oct 22, 2025
    1.0
    Lazy literally half asleep employees when you try to go up through the drive-thru and they take forever to get your order together. Just pathetic.
  • JB
    Jeff Baker
    Oct 15, 2025
    5.0
    Friendly, fast, and clean!
  • JC
    Justin croom
    Sep 30, 2025
    1.0
    Worker was unprofessional, couldn't hear me over the speaker asked me to come to window 2, i waited 20 mins to finally get to window to be told I needed to go back through drive thru to put in my order. And then when I frustratedly went back around she refused to service me. Like it was my fault she didn't do her job right I want corporate to look into this and or reach out as that is unacceptable

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 1735 Walden Ave, Cheektowaga?

McDonald's at 1735 Walden Ave is open 24 hours a day, seven days a week.

Does this McDonald's location offer delivery services?

Yes, McDonald's offers delivery services 24/7, including same-day and no-contact delivery options.