McDonald's

3.5
1663 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1735 Walden Ave, Cheektowaga, NY
14225, United States

Hours

Reviews

3.5
1,663 reviews
5 stars
600
4 stars
366
3 stars
296
2 stars
113
1 star
288

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted rude and unprofessional staff, with many customers experiencing long wait times and incorrect orders.

Cleanliness

Customers frequently noted unsanitary conditions, including dirty tables and floors, as well as concerns about food safety.

Order Accuracy

Many customers reported missing items or incorrect orders, leading to frustration and dissatisfaction.

Food Quality

While some reviews mentioned hot food, there were significant complaints about cold, stale, or poorly prepared items.

Overall Experience

The overall sentiment was negative, with many customers expressing disappointment and stating they would not return.
  • AG
    Audrey Goble
    5 days ago
    5.0
    Delicious food! Clearly made to order. Friendly staff. Quick drive thru experience!
  • GH
    Greg Harris
    Dec 5, 2025
    1.0
    Cannot believe how rude drive thru girl was!! She handed me my diet coke and said, "diet coke".. I didn't understand she was asking me if it was mine. She said" YES, NO?" in such a rude tone of voice then she closed the window and made fun of me to another employee! I could hear every word she was saying in her version of what happened laughing the whole time. I have noticed all the bad reviews for this location. Maybe the owner needs to investigate why their employees are so unhappy.
  • MN
    Michael Napieralski
    Nov 29, 2025
    3.0
    Went to drive through. Told to wait. Then they forgot to put straw in the bag for our drink even after we asked about a straw. Tried to pay with $50 bill. Says can’t do it. Had to pay with card.
  • DM
    Dave Mo
    Nov 28, 2025
    2.0
    Food was fine, but would it kill anyone to clean in this place? Food and garbage all over the floors, bathrooms were horrendous. Concerned what the kitchen probably looks like...
  • JB
    Jamey Bierzynski
    Nov 15, 2025
    5.0
    Fills the void late night

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 1735 Walden Ave, Cheektowaga?

McDonald's at 1735 Walden Ave is open 24 hours a day, seven days a week.

Does this McDonald's location offer delivery services?

Yes, McDonald's offers delivery services 24/7, including same-day and no-contact delivery options.