Brand Certified
Five Guys
4.2(815 reviews)
Certified by Five Guys • Mar 01, 2026
Business Details
1 Galleria Drive, Cheektowaga, NY
14225, United States
Certified by Five Guys • Mar 01, 2026
(716) 683-5555
Certified by Five Guys • Mar 01, 2026
https://restaurants.fiveguys.com/1-galleria-drive
Certified by Five Guys • Mar 01, 2026
About
Certified by Five Guys • Mar 01, 2026
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1 Galleria Drive in Cheektowaga is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Five Guys • Mar 01, 2026
Hours
Certified by Five Guys • Mar 01, 2026
Reviews
4.2
815 reviews
5 stars
460
4 stars
199
3 stars
71
2 stars
33
1 star
52
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple customers reported that the restaurant was dirty, with issues such as unclean tables, garbage on the floor, and unsanitary conditions.
Service Quality
While some customers praised the staff for being helpful and attentive, others experienced slow service and poor customer interactions.
Food Quality
Feedback on food quality was mixed; some enjoyed the burgers and fries, while others complained about undercooked items, incorrect orders, and high prices.
Atmosphere
The atmosphere received criticism for being chaotic and noisy, with some customers feeling uncomfortable due to the environment.
- JWJonathan WilsonJan 8, 20262.0Food was meh not something I expected from a Five guys. Staff took 6 minutes to take our order than an almost 15 minute wait before I got my burger. Lots of people just standing around the place didnt feel like a great environment.
- NGNancy GeeJan 3, 20265.0Love Five Guys. This particular location was attached to the mall but still had an entrance from the outside. Food was good. Lots of bag fries as always.
- QRQuinn ReaganDec 17, 20251.0Watched the guy touch raw meat then handle the fries :(
- KPKevin PatrickDec 17, 20252.0Food was ok. Place was nasty dirty. The soda machine taste was disgusting. The lines must be corroded. Was undrinkable.
- PGPaul GalloDec 9, 20255.0I wish I could give service more than five stars MIKE is so nice!!!I highly recommend this location.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Does Five Guys at 1 Galleria Drive accept reservations?
No, Five Guys does not accept reservations.
What are the operating hours for Five Guys in Cheektowaga?
Five Guys is open daily from 11:00 AM to 10:00 PM.
Can I order delivery from Five Guys at Walden Galleria?
Yes, delivery is available from 11:00 AM to 9:30 PM every day via their online ordering system.
Does Five Guys offer in-store pickup?
Yes, Five Guys offers in-store pickup services.
What payment options are accepted at Five Guys in Cheektowaga?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Are there gluten-free options available at Five Guys?
Yes, most sandwiches can be ordered without buns as wraps or bowls, but cross-contamination risk exists. Check the nutritional and allergen info for details.
Does Five Guys have outdoor seating and is it wheelchair accessible?
Yes, they offer outdoor seating and have wheelchair accessible entrances and restrooms.
What nearby stores could I visit after dining at Five Guys at Walden Galleria?
You can visit nearby stores like Apple Walden Galleria for electronics, Barnes & Noble for books, or Coach for fashion accessories—all within the Walden Galleria mall.
Is there parking available near Five Guys in Walden Galleria?
Yes, the Walden Galleria New Parking Ramp is nearby, making it convenient to park while visiting Five Guys and other stores.
What other dining options are close to Five Guys in Cheektowaga?
Nearby dining options include Oyishi Japan, a Japanese and sushi restaurant, located within the Walden Galleria area.
Brand Certified Facts from Five Guys
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