Dunkin'

3.9
538 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Cheektowaga, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2285 Walden Ave, Cheektowaga, NY
14225, United States

Hours

Reviews

3.9
538 reviews
5 stars
253
4 stars
113
3 stars
83
2 stars
24
1 star
65

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and inconsistent order accuracy, leading to dissatisfaction.

Staff Attitude

Feedback indicated a mix of friendly and rude staff interactions, with some customers experiencing unprofessional behavior.

Product Quality

While some customers enjoyed the coffee and food, others complained about stale donuts and incorrect orders, suggesting inconsistency in product quality.

Cleanliness

The cleanliness of the location received mixed reviews, with some customers noting a clean environment while others pointed out areas needing improvement.
  • MM
    Marwan
    Dec 25, 2025
    1.0
    didn’t want to give me a side of chipotle sauce for my sandwiches and the energy drink tasted like water
  • GJ
    Gerald Jacobs
    Dec 15, 2025
    5.0
    Good coffee
  • CC
    Cheryl Covier
    Dec 4, 2025
    3.0
    Very busy coffee shop. Breakfast sandwich and coffee were good. Line moved quickly but pickup was crowded and a bit confusing. Plenty tables to sit and eat.
  • MA
    Meghan Van Alstine
    Nov 29, 2025
    3.0
    Inconsistent and slow. Same drink ordered everyday and different each time, including a cup of milk instead of a latte. Staff is untrained or lazy I'm not sure which but makes for an unprofessional and unsatisfied experience. I actually look to see who is working before I order anything because I know who will make it right. Just plain dissatisfied.
  • KK
    K. Kassan
    Nov 25, 2025
    1.0
    Absolute bad experience! The girl with gingery hair on Sun. 11/23 took my order it was a hot latté. When she gave me my “warm” drink I told her the milk is not hot enough she said “I just steamed the milk and that’s the hottest it can get” with an attitude. Didn’t say anything and walked away. The truth of the matter is that I saw her preparing my drink she never steamed any milk she used some leftover milk she already had and the cup wasn’t even filled to where it should be. Sure enough, I threw away that coffee and got me another drink somewhere else!

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Cheektowaga, NY?

Dunkin' in Cheektowaga is open from 6:00 AM to 7:00 PM Monday through Saturday, and from 7:00 AM to 6:00 PM on Sundays.

Does Dunkin' in Cheektowaga offer delivery and curbside pickup?

Yes, this Dunkin' location offers delivery and curbside pickup services for your convenience.