Business Details
About
Sandwich Restaurant
At DiBella's, our goal is to make the best sub sandwich you've ever had!
Location
Hours
Reviews
4.2
679 reviews
5 stars
410
4 stars
134
3 stars
49
2 stars
27
1 star
59
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times and poor service, with some feeling ignored or neglected during their visits.
Food Quality
While many praised the subs for their size and flavor, there were numerous complaints about inconsistent quality, missing ingredients, and high prices.
Staff Performance
Some employees received high praise for their friendliness and helpfulness, but there were also reports of poor management and staff morale.
Cleanliness
Several reviews mentioned cleanliness issues in the dining area, raising concerns about overall hygiene.
Value for Money
Many customers felt that the prices were too high for the portion sizes and quality received, leading to dissatisfaction.
- CRCr RichDec 20, 20251.0The new set up is horrible. The staff ignored me and another customer while she was on google. After standing there for about 5 mins I just left. I probably wont b back.
- RKRex KoeppenDec 11, 20251.0Apparently dibellas isn’t a lunch spot anymore. 15 mins in line to place an order. What happened to taking order making the sub then cashing me out. This is inefficient. Had to leave.
- T9T-Bird 91Oct 9, 20255.0Food is great staff is great!!! Subs on steroids!!!
- SSSusanOct 9, 20255.0A+++
- ACApril ChristopherOct 7, 20255.0Every time I come to this location I’m treated very well. The staff is always polite, helpful, and knowledgeable of the products. This is my 2nd time ordering at the counter with this very respectful young male employee. He made my sandwich so good the first time that when I came and he wasn’t here I ordered a totally different sandwich. He is definitely a great representation of DiBella’s Subs on Union Road in Cheektowaga, NY. Keep up the amazing work young man!!!!
Frequently Asked Questions About DiBella's Subs
What are the operating hours of DiBella's Subs during the week?
DiBella's Subs is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Is DiBella's Subs open on major holidays?
DiBella's Subs is closed on Thanksgiving (Nov 27, 2025) and Christmas (Dec 25, 2025). It operates with reduced hours on Christmas Eve (Dec 24, 2025) from 10:00 AM to 5:00 PM and New Year's Eve (Dec 31, 2025) from 10:00 AM to 7:00 PM. It is open on New Year's Day (Jan 1, 2026) from 11:00 AM to 9:00 PM.
Where is DiBella's Subs located?
DiBella's Subs is located at 3900 Union Road, Cheektowaga, NY 14225, USA.
How can I view the menu or place an order with DiBella's Subs?
You can view the menu at https://www.dibellas.com/menu and place an order online at https://order.dibellas.com/.
What type of food does DiBella's Subs specialize in?
DiBella's Subs specializes in sub sandwiches, aiming to make the best sub sandwich you've ever had.
How can I contact DiBella's Subs by phone?
You can reach DiBella's Subs by phone at +1 716-632-4573.
Are there any convenient landmarks or businesses near DiBella's Subs that can help me find it?
Yes, DiBella's Subs is near several landmarks including US Army Recruiting, Lady Jane's Haircuts for Men, and Rite Aid pharmacy, which can help you locate the area on Union Road in Cheektowaga.
Can I visit other restaurants near DiBella's Subs for a diverse dining experience?
Yes, nearby restaurants include Salsarita's Fresh Mexican Grill, Otto's Restaurant (Italian and American cuisine), El Agave Mexican Restaurant, Los Mezcales Mexican Bar & Grill, and 5 de Mayo Mexican Grill, offering a variety of dining options around DiBella's Subs.
Are there nearby services and shops where I can take care of errands before or after dining at DiBella's Subs?
Yes, nearby services include Rite Aid pharmacy for medical and convenience needs, Family Dollar for discount groceries and crafts, and UPS Access Point location for shipping and courier services, making it convenient to combine errands with your visit.
How can I stay connected and informed about promotions or updates from DiBella's Subs?
You can follow DiBella's Subs on social media platforms such as LinkedIn, TikTok (@dibellassubs), Facebook, and Instagram (@dibellassubs) to stay updated on promotions and news.