Business Details
About
Ice Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic frozen treat chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
4.4
487 reviews
5 stars
308
4 stars
112
3 stars
31
2 stars
9
1 star
27
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported mixed experiences with service, ranging from excellent and friendly to rude and overwhelmed staff.
Product Consistency
There were complaints about inconsistencies in food and ice cream orders, particularly with cakes and blizzards not meeting expectations.
Cleanliness
The restaurant was generally noted as clean, although some reviews mentioned dirty tables during busy times.
Pricing Concerns
Several customers expressed dissatisfaction with rising prices and perceived value for money, particularly regarding ice cream and food items.
Overall Enjoyment
Despite some negative feedback, many customers enjoyed the ice cream and treats, highlighting Dairy Queen as a favorite spot.
- JCJessica CosgroveSep 14, 20251.0Asked me if I wanted lid on my small blizzard said yes, then they smashed my blizzard down with a flat lid. Gave me my cup with ice cream pouring over it dripping down it and all around it. I soon had ice cream all over my clothes in my car and was handed two very thin napkins to clean it up not really a hard job to serve ice cream maybe just care a little.
- JCjohn COLEAug 31, 20255.0Great service
- AEAnthony EnglishJul 16, 20251.0If you want a personalized DQ cake I suggest you go elsewhere. Ordered a DQ cake with chocolate ice cream and as much fudge and crunch as possible. Along with only pink as the colour. I received a normal DQ Cake with vanilla ice cream, one layer of fudge and crunch, and a cake with a pink base but an ugly red border when I specifically said only pink. Spent $37 on this damn cake for none of the instructions to be followed
- KLKayla LabertaJun 25, 20252.0If you want to wait in the drive thru for 30 min just to get ice cream soup this is the place to go! 😑
- JSJames StaufenbergerJun 10, 20255.0Vanilla ice cream cone with cherry topping Love the ice cream 🍦
Frequently Asked Questions About Dairy Queen (Treat)
What are the operating hours for Dairy Queen (Treat) at 465 French Rd?
Dairy Queen (Treat) is open daily from 12:00 PM to 9:00 PM.
What type of treats can I expect at Dairy Queen (Treat) in Cheektowaga?
They offer soft-serve ice cream, signature shakes, Blizzard® Treats, frozen novelties, and ice cream cakes via DQCakes.com.
Is there drive-thru service available at Dairy Queen (Treat)?
Yes, Dairy Queen (Treat) has a drive-thru for convenient service.
Does Dairy Queen (Treat) have seating options and amenities for families?
Yes, the location has indoor and outdoor seating, is family-friendly, wheelchair accessible, provides high chairs, restrooms, and free WiFi.
How can I order Dairy Queen (Treat) products online?
You can order online for pickup through their order URL on the Dairy Queen website.
Where is Dairy Queen (Treat) located?
It is located at 465 French Rd, Cheektowaga, NY 14227-3440, USA.
Are there any nearby convenience stores or shops I can visit after enjoying Dairy Queen?
Yes, 7-Eleven is nearby for convenience items and snacks, and B&B Liquor offers a selection of beverages.
What local dining options are near Dairy Queen (Treat)?
Roz's Pizzeria is nearby if you're interested in pizza and American restaurant fare after your visit.
Are there any parks or family-friendly places near Dairy Queen (Treat) for outings?
Kelly Park, a local park and playground, is close by for family outings before or after visiting Dairy Queen.
Can I access public services or other helpful businesses near Dairy Queen (Treat)?
Yes, nearby locations include Western Union for financial services, Cheektowaga Agency for insurance needs, and Transportation Resources for delivery or freight services.