As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Customers had mixed reviews about food quality, with some praising the burgers and fries while others reported issues with overcooked or greasy items.
Service Experience
Service quality varied significantly; some customers highlighted friendly and efficient staff, particularly mentioning Kayla and Ahmad, while others reported rude or unhelpful service.
Order Accuracy
There were multiple complaints about incorrect orders and missing items, leading to frustration among customers.
Cleanliness
Some reviews noted cleanliness issues, particularly in outdoor seating areas, while others mentioned a clean establishment.
Value for Money
Customers expressed mixed feelings about value, with some appreciating the affordable prices while others felt the portion sizes were smaller than expected.
FM
Friday Meyers
Nov 16, 2025
2.0
Last experience picking up a delivery there (11/15 930 pm,) staff was outside on the phone screaming obscenities, threatening to beat someone. Check your order before you leave, it's probably wrong. Customer service is non existent and staff are just annoyed you exist.
DS
Dave S
Nov 15, 2025
4.0
Went to see comedy show
NJ
Natalie Jones
Oct 25, 2025
3.0
Cheap greasy food
MD
Michelle Dixon
Oct 14, 2025
5.0
Burgers and chicken are fantastic
II
IamKaylaRenee
Sep 30, 2025
5.0
Always a great time at this location, service always 10/10 Union checkers is the best! I had the best cashier (redhead) I think her name was kayla.
What are the opening hours of Checkers at 2563 Union Road?
Checkers is open from 10:00 AM to 2:00 AM Monday through Thursday and Sunday, and from 10:00 AM to 3:00 AM on Friday and Saturday.
Does Checkers offer delivery options?
Yes, you can order delivery from Checkers through their online platform at https://order.checkersandrallys.com/menu/checkers-union-rd.
What payment methods are accepted at Checkers?
Checkers accepts American Express, Cash, Check, MasterCard, and Visa for payment.
What dress code is recommended when visiting Checkers?
The recommended attire at Checkers is casual.
What types of meals does Checkers serve?
Checkers serves lunch, dinner, and late-night meals.
Is there a drive-thru available at this Checkers location?
Yes, this Checkers location has a drive-thru service for your convenience.
Can customers dine in at Checkers?
Yes, Checkers offers dine-in service along with counter service and drive-thru options.
Are there any nearby pharmacies close to Checkers at 2563 Union Road?
Yes, Rite Aid pharmacy is located nearby, which can be convenient if you need to pick up prescriptions or other pharmacy items before or after your meal at Checkers.
What nearby options are available if I want to grab a coffee or a quick snack near Checkers?
Tim Hortons, a coffee shop and cafe, is nearby and offers a variety of coffee and snacks that you can enjoy before or after visiting Checkers.
Are there any nearby services for technology or electronics close to Checkers?
Yes, Dualex Technology Services, which provides IT service, computer repair and electronics, is located nearby for any technology-related needs you might have.