Business Details
About
Ice Cream ShopBurger JointDessert ShopSandwich Restaurant
Family-owned and serving Western New York for over 75 years, offering classics like All Natural Roast Beef on Weck, Signature Frozen Custard, Handmade Hard Ice Cream, Kids Meals, Party Food Catering, a "Weck on Wheels" Food Truck, and much more!
The Anderson’s family along with the management and team invite you to stop by and taste the tradition!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.5
1,191 reviews
5 stars
770
4 stars
272
3 stars
91
2 stars
33
1 star
25
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers praised the roast beef and frozen custard, but many noted inconsistencies in food temperature and quality, with some reporting cold or poorly prepared items.
Service Issues
Several reviews highlighted rude or indifferent staff, with complaints about order mistakes and lack of customer engagement.
Pricing Concerns
Many customers felt that the prices were high relative to portion sizes and food quality, leading to disappointment.
Cleanliness
While some customers found the location clean and well-maintained, others reported unsanitary conditions in dining areas and bathrooms.
- HGHonest Gato2 days ago4.0Usually really good, our order is always right, but sometimes it’s a group of young kids working that don’t really seem to care about whether you get your food/ice cream at a decent time or not. They tend to care more about being on their phones and listening to music/joking with each other than customer service but that seems to be pretty typical these days. Otherwise it’s been good
- WGWendy GrayDec 26, 20255.0We always enjoy stopping here for a sandwich when we come home to visit!
- JLJoAnne LabombardDec 23, 20255.0So delicious 😋
- CRChris “UrbanNinja” RogersDec 12, 20252.0My reason for two stars is I just stopped there today 6 hours from home I get out of my truck and slip on ice in the parking lot pulled muscles in my back big knot on the back of my head and my food was cold when I left
- JJJason JurekNov 26, 20255.0Seriously the best roast beef in WNY
Frequently Asked Questions About Anderson's Frozen Custard
What are the regular opening hours for Anderson's Frozen Custard?
Anderson's Frozen Custard is open daily from 11:00 AM to 10:00 PM for dine-in and pickup services, with delivery and takeout available until 9:30 PM.
Does Anderson's Frozen Custard offer delivery and what types?
Yes, they offer in-store pickup, delivery, same-day delivery, and no-contact delivery services.
Can I place an order online for Anderson's Frozen Custard?
Yes, you can order online at https://andersonscustard.com/order-online/.
What types of meals are served at Anderson's Frozen Custard?
They serve lunch and dinner meals, including classics like All Natural Roast Beef on Weck and Signature Frozen Custard.
What payment options are accepted at Anderson's Frozen Custard?
They accept American Express, Android Pay, Apple Pay, Cash, Contactless Payment, Discover, MasterCard, Samsung Pay, and Visa.
Is Anderson's Frozen Custard wheelchair accessible?
Yes, they have wheelchair accessible entrance, parking, seating, and restrooms.
Does Anderson's Frozen Custard welcome families and children?
Yes, the establishment welcomes families and children.
Are there places to park onsite at Anderson's Frozen Custard?
Yes, onsite parking is available.
Which nearby restaurants can I visit before or after visiting Anderson's Frozen Custard?
Nearby restaurants include Taco Bell, Moe's Southwest Grill, and Arby's, offering various dining options to complement your visit to Anderson's Frozen Custard.
What nearby entertainment options are available around Anderson's Frozen Custard?
You can enjoy the iSmash Buffalo arcade or visit the Ten Lives Club PSP Union Rd animal shelter near Anderson's Frozen Custard.
Are there nearby retail and service stores around Anderson's Frozen Custard for additional errands?
Yes, nearby retail and service stores include Party City for party supplies, City Mattress for furniture, and M&T Bank for financial services.