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Business Details
About
Ice Cream ShopCandy StoreFrozen Yogurt Shop
Frannie's Goodie Shop was established in 2011 at our first location in Mt. Kisco. Frannie's Goodie Shop in Chappaqua will be our second location. Frannie's Goodie Shop is a fusion of self-serve frozen yogurt, where you can create your own masterpiece with over 100 different toppings. We are also serving 24 different flavors of Longford's Ice Cream. Longford's Ice Cream was voted "Best of Westchester" for 2021. Lastly, we are a goodie shop carrying over 200 different candies. Let us be your one stop sweet shop!!
Location
Hours
Monday12:00 PM - 9:00 PM
Tuesday12:00 PM - 9:00 PM
Wednesday12:00 PM - 9:00 PM
Thursday12:00 PM - 9:00 PM
Friday12:00 PM - 10:00 PM
Saturday12:00 PM - 10:00 PM
Sunday12:00 PM - 9:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.