McDonald's

3.4
1656 reviews
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Business Details

1044 Rte 11, Champlain, NY
12919, United States
(518) 298-3011
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1044 Rte 11, Champlain, NY
12919, United States

Hours

Reviews

3.4
1,656 reviews
5 stars
525
4 stars
387
3 stars
325
2 stars
145
1 star
274

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, with many waiting over 30 minutes for their orders.

Order Accuracy

There were frequent complaints about incorrect orders and missing items, leading to frustration among customers.

Staff Attitude

Several reviews mentioned rude or unprofessional behavior from staff, contributing to a negative dining experience.

Cleanliness

While some customers noted cleanliness, many others described the restaurant as dirty and chaotic.

Food Quality

Customers expressed dissatisfaction with the quality of food, citing issues like cold meals and poorly prepared items.
  • MN
    Marwa NASRAOUI
    Jan 5, 2026
    1.0
    Better wait foe next station to get a bite. Toilets weren't clean. Fixes the issue if you really can't wait for next stop but my advise is "better wait for the next exit"
  • DD
    Daniel
    Dec 28, 2025
    1.0
    Very very slow service not even busy and waiting over 20 minutes for an order horrible. This place will close if it doesn't change . My food is cold and dry absolutely disgusting and waste of my time to stop here. Ended up throwing out my entire order and left I asked for fresh food as well I get people get busy but really! This place needs people who care because they don't.
  • AH
    Alex H
    Dec 26, 2025
    1.0
    Waited over 50 minutes and never got our order. Other people had told us going in that they waited 45 mins before they left. We only waited 25 mins before waiting 25 minutes to get a refund. Not sure if they just didn't care about walk ins, and only focused on the drive thru, but poorly run mcdonalds.
  • YL
    Yazmine Lawrence
    Dec 20, 2025
    2.0
    The past few times i’ve visited this location i’ve either waited in the drive thu, curbside pick up or in store for 20+ minutes for someone to come over and ask me for my order and sometimes don’t leave with my order for almost an hour. The store is packed with people with issues with their orders. I’ve had a whole bag of stuff forgotten to be given to me. And you can hear the workers in the back saying “I don’t care” and complaining about people ordering food.
  • RS
    Rick Stockall
    Dec 17, 2025
    1.0
    Few months ago I ordered a single sausage Egg McMuffin for less than $3.00. This week I ordered the same and it was more than 6 dollars. I questioned the price. Clerk advised me that's the price, not an error. Very surprised. Next I noticed the "trio" Sausage Egg McMuffin is $5.00 and change. So I ordered that instead. Not that I wanted the hash brown or coffee but it was cheaper than the single egg McMuffin. Honestly I would have just preferred to buy a single sausage egg McMuffin for less than the $3.00 I used to pay. Weird marketing.
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Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's in Champlain, NY?

McDonald's in Champlain is open daily from 5:00 AM to 11:00 PM.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location has a drive-thru open daily from 5:00 AM to 11:00 PM.