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Dunkin' Zero
Brand Certified

Dunkin'

3.9
(338 reviews)

Business Details

(518) 298-3869
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Champlain, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1038 State Route 11, Champlain, NY
12919, United States

Hours

Reviews

3.9
338 reviews
5 stars
175
4 stars
59
3 stars
39
2 stars
24
1 star
41

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are inconsistent, with reports of both friendly staff and rude interactions, as well as slow service and order mix-ups.

Food Quality

Food quality is often criticized, with complaints about cold, burnt, or poorly prepared items, while some customers still enjoy the coffee and donuts.

Location Convenience

The location is praised for its convenience, especially for travelers crossing the border, but some customers note issues with the drive-thru layout.

Staffing Issues

Many reviews mention that the location appears to be understaffed, leading to longer wait times and service delays.
  • JL
    Joshua lemieux
    Jan 31, 2026
    5.0
    Great location with friendly staff and always a reliable option for drinks
  • DW
    Dave W
    Jan 2, 2026
    4.0
    Nice staff good product
  • MM
    Marlon Mcdonald
    Dec 15, 2025
    3.0
    Not always the greatest food all microwave heated nothing fresh
  • BD
    Brian Dwyer
    Dec 14, 2025
    4.0
    Food here is what you would expect at Dunkin. Service heavily depends on which or how many staff are working. Some days, they'll only let one car order at a time, serve them, then move on to the next. The food will be burnt, cold, or both. You'll be served by someone that barely makes eye contact. Other days, the line moves quickly. The food is what you'd hope it would be. You're served by friendly staff that greet you. It's our local drive thru of choice though.
  • IR
    Isabelle Roy
    Oct 24, 2025
    4.0
    We come here each time we cross the border and we are never disappointed. The service is fast and efficient, and they’re very welcoming to children. It’s also very well-maintained.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin’ in Champlain, NY?

Dunkin’ in Champlain, NY is open daily from 5:00 AM to 7:00 PM.

Does Dunkin’ in Champlain offer delivery services?

No, this Dunkin’ location does not offer delivery services; however, curbside pickup is available.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Phone number
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