Ladurée

Reviews

• AS

  Andrea Sohnen

  1 day ago
  1.0
  The pistachio cookies were stale and tasteless
• JE

  Jennifer Eggleston

  5 days ago
  5.0
  Had a great experience in this store due to lovely, personal service with Lana! The items in Laudurée are, without question, delightful - and the interior is beautifully done. There as so many yummy and elegant selections, not just the famous delectable macarons. Of note: if customers would be respectful of the signs posted to limit 6 persons in the very small shopping area - this would create less tension for the associates, and the fellow customers. Let’s all be kind and respectful ;-)
• FR

  Fiona Romano

  Jan 4, 2026
  1.0
  Only come here if you want macaroons with a side of attitude. I’ve never felt more uncomfortable or unwelcome in a café. The only reason I didn’t walk right back out was because I was desperate for a matcha, which, at $9, was definitely not worth it. There were three employees working, and somehow every single one managed to be rude. Not just to me, but to other customers as well. It genuinely felt like we were inconveniencing them by existing in the shop. For a place that’s known for quality and a pleasant café experience, this location completely misses the mark. Safe to say I won’t be returning. When hiring, maybe make basic friendliness part of the job description :)
• KS

  Kimmarie Saffioti

  Dec 19, 2025
  5.0
  I cannot say enough about Lana and Samantha who graciously helped me, so sorry I am so late with this review. The Laduree Macarons were favors for my daughter's wedding in August, 2025. I picked everything up and assembled them because it was a destination wedding and even though the Glenmere Mansion is not too far, I just could not get back to Woodbury Commons. They were a lovely touch to a spectacular wedding, thank you girls, I cannot wait to get back there!!!
• FM

  Fathima Murzith

  Dec 11, 2025
  1.0
  I’ve always loved Ladurée, but my experience at the Woodbury, NY location was extremely disappointing. The woman who seemed to be the manager (dressed in all black) was shockingly rude and dismissive. Her tone and attitude were unprofessional and made the visit uncomfortable. Afterward, I checked other reviews and saw many customers reporting similar encounters with the same person. It’s concerning that this issue appears to be ongoing and unaddressed. I truly hope Ladurée takes steps to improve the service at this location, because the brand deserves better representation.

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