Dunkin'

3.5
407 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Central Valley, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
10 Centre Dr, Central Valley, NY
10917, United States

Hours

Reviews

3.5
407 reviews
5 stars
168
4 stars
75
3 stars
47
2 stars
34
1 star
83

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, with many waiting over 15 minutes for their orders.

Customer Service

Numerous reviews highlighted rude and inattentive staff, leading to negative customer experiences.

Cleanliness

Several customers noted unsanitary conditions, particularly in the bathrooms and dining area.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing items and wrong food.

Product Quality

While some customers enjoyed the coffee and food, there were complaints about poor quality and taste.
  • PL
    Pamela Lewis
    Nov 16, 2025
    2.0
    Person behind counter could not understand order. Did not give me full order. Didn't make our drinks. Had to ask the young man running the drive thru to make our drinks. She did not make my bagel w/cream cheese. Didn't know if they had pumpkin for drink.
  • CB
    Christopher Brinson
    Nov 15, 2025
    1.0
    Why does it take over 30 minutes to make 4 Wakeup wraps? Horrible experience every time. Done. I'll avoid this location from now on.
  • FS
    Furkat Salimov
    Nov 9, 2025
    1.0
    Just for coffee waiting 20 min worst place
  • AW
    A Walz
    Oct 4, 2025
    2.0
    All I asked for was 2 very light coffees. Also ordered a breakfast sandwich. When I tried my coffee, it was too hot. My companions coffee was the same. Asked the kid at the counter to please pour some out and add more milk (one was milk, the other oat milk). No customer service whatsoever - instead it felt like it was inconveniencing him. My coffee was now cold. Felt spiteful. I asked for oat milk and I'm pretty sure he just added regular milk. What a waste of money. The kids they hire these days just don't care.
  • BH
    Brandon J H
    Oct 1, 2025
    1.0
    Took mad long for one thing and they just suck I would give 0 stars if could

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Central Valley, NY?

Dunkin' is open daily from 4:30 AM to 9:00 PM.

What special holiday drinks are currently available at this Dunkin' location?

You can try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher this holiday season.