Chipotle Woodbury Commons is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers reported inconsistent food quality, with many experiencing stale or poorly prepared items, including undercooked rice and overcooked chicken.
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive, leading to a negative dining experience.
Portion Sizes
There were complaints about small portion sizes and inconsistency in the amount of food served, with some customers feeling shortchanged.
Cleanliness
Several customers noted unsanitary conditions, including dirty countertops and a lack of proper food handling practices.
Long Wait Times
Many reviews mentioned long wait times, especially during peak hours, contributing to customer frustration.
AL
A L
6 days ago
1.0
This location needs to be shut down. No sense of how to serve and talk to customers. Literally everytime. There is literally 5 food spots in this shopping area, all needs to be well vetted. Doesnt have basic sense to talk with customers these kids
LD
Lucid Dreams
Nov 7, 2025
1.0
Counters dirty, out of white rice, no napkins, the whole presentation looks nasty. Do better.
MS
M S
Oct 28, 2025
4.0
Edible food.
SM
Sam Metsfan
Oct 26, 2025
5.0
Generous portions and beautiful atmosphere
KB
Kenny Brown
Oct 18, 2025
4.0
The burritos here are yummy. Love it here and think it is a right option for a quick good burrito.
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill at Woodbury Commons offer?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
What are the opening hours for Chipotle at this location?
Chipotle is open Monday to Thursday from 11:00 AM to 7:00 PM, and Friday to Sunday from 11:00 AM to 9:00 PM.
Does Chipotle Mexican Grill at Woodbury Commons provide pickup and delivery services?
Yes, the location offers both in-store pickup and delivery services.
Can I order Chipotle online or through a mobile app?
Yes, you can order online at https://order.chipotle.com/ or through the Chipotle app available at https://apps.apple.com/us/app/chipotle/id327228455.
Which payment methods are accepted at Chipotle Woodbury Commons?
Chipotle accepts credit cards and offers gift cards as payment options.
How can I contact Chipotle Mexican Grill at this location?
You can call them at +1 845-928-1836 or email NY.2494.WoodburyComm@chipotle.com for inquiries.
What is Chipotle's Food with Integrity philosophy?
Chipotle prioritizes sourcing ingredients from farms that practice humane and sustainable methods, using only 53 real ingredients without artificial additives, to serve wholesome and freshly prepared food.
What nearby outlets can I visit next to Chipotle at Woodbury Commons?
Nearby outlets include Old Navy Outlet, Woolrich Store, Vince Outlet, Michael Kors Outlet, and TUMI Outlet Store, offering a variety of clothing and fashion accessories.
Are there other dining options close to Chipotle at Woodbury Commons?
Yes, nearby dining options include Pinkberry for frozen yogurt, Pret a Manger for coffee and sandwiches, and Auntie Anne's for snacks.
Is there an EV charging station nearby for customers visiting Chipotle?
Yes, the EVgo Car Charging Station is located nearby, convenient for customers who need to charge their electric vehicles while shopping or dining.