Chipotle Mexican Grill

3.8
969 reviews
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About

Mexican Restaurant
Chipotle Woodbury Commons is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
498 Red Apple Ct, Central Valley, NY
10917, United States

Hours

Reviews

3.8
969 reviews
5 stars
406
4 stars
252
3 stars
124
2 stars
41
1 star
146

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with many experiencing stale or poorly prepared items, including undercooked rice and overcooked chicken.

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive, leading to a negative dining experience.

Portion Sizes

There were complaints about small portion sizes and inconsistency in the amount of food served, with some customers feeling shortchanged.

Cleanliness

Several customers noted unsanitary conditions, including dirty countertops and a lack of proper food handling practices.

Long Wait Times

Many reviews mentioned long wait times, especially during peak hours, contributing to customer frustration.
  • AL
    A L
    6 days ago
    1.0
    This location needs to be shut down. No sense of how to serve and talk to customers. Literally everytime. There is literally 5 food spots in this shopping area, all needs to be well vetted. Doesnt have basic sense to talk with customers these kids
  • LD
    Lucid Dreams
    Nov 7, 2025
    1.0
    Counters dirty, out of white rice, no napkins, the whole presentation looks nasty. Do better.
  • MS
    M S
    Oct 28, 2025
    4.0
    Edible food.
  • SM
    Sam Metsfan
    Oct 26, 2025
    5.0
    Generous portions and beautiful atmosphere
  • KB
    Kenny Brown
    Oct 18, 2025
    4.0
    The burritos here are yummy. Love it here and think it is a right option for a quick good burrito.

Frequently Asked Questions About Chipotle Mexican Grill

What types of food does Chipotle Mexican Grill at Woodbury Commons offer?

Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.

What are the opening hours for Chipotle at this location?

Chipotle is open Monday to Thursday from 11:00 AM to 7:00 PM, and Friday to Sunday from 11:00 AM to 9:00 PM.