McDonald's

3.4
1387 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3001 East Ave, Central Square, NY
13036, United States

Hours

Reviews

3.4
1,387 reviews
5 stars
465
4 stars
305
3 stars
262
2 stars
99
1 star
256

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 20 minutes, both in the drive-thru and inside the restaurant.

Food Quality

Many reviews highlighted issues with food quality, including cold items, incorrect orders, and excessive seasoning.

Staff Attitude

Several customers experienced rude or unprofessional behavior from staff, contributing to a negative dining experience.

Cleanliness

The restaurant was frequently noted as being dirty, with unclean tables and unsanitary conditions reported by multiple customers.

Management Issues

Reviews indicated a lack of effective management, with complaints about disorganization and poor staff communication.
  • RB
    Rick Blake
    Nov 14, 2025
    4.0
    Just the regular fast food, not the best drive thru service.
  • CT
    Chris Trumble
    Nov 7, 2025
    1.0
    You guys have shitty managers, shitty workers and you guys can't even get a simple order right or you don't even give the item that is ordered I'm no longer ordering from here because the last few times I have eaten at the central square location you guys didn't even get the orders right or give me the right items I've ordered
  • JM
    Jennifer Monette
    Nov 4, 2025
    1.0
    Horrible! Waited well over 5 minutes at the intercom before anyone came on... No one was in front of us... No one came on to say they would be w us in a minute, etc ... Ordered basic food... Took 10 or more minutes for food to come out.. double cheeseburger's bun was hard like it had been under the warmer all afternoon.. cheese not melted... Fries WAY too salty.. my 13 yr old couldn't even eat them and they eat everything! I think they sent ALL of their staff home except for 2 ppl.. place looked closed.... Barely any lights on..it was about 9:30pm... I don't have high expectations of fast food and we rarely go to McDoanld's but the service and the quality of the food here has gone way down.
  • AH
    andrea hilton
    Oct 31, 2025
    1.0
    I don’t believe this should be acceptable (7 1/2) fries to be handed out in a kids meal, nonetheless on Halloween when it’s a meal on the go. I expected better. Also waited in the drive thru for 35 minutes for just one happy meal and a drink. Unacceptable, won’t be returning any time soon.
  • CS
    Chanelle Selby
    Oct 29, 2025
    1.0
    I came here to get a quick meal I waited for a long time he gave me a half cup of juice because I said I didn’t want ice. I then asked him can he please fill my cup up he put a little bit more but not a filled cup and said that what happen when you don’t get ice . I have sensitive teeth I can’t have things too cold then my burger had a whole bunch of mayo I’m not use to mayo being on a burger only chicken sandwich then it was a ton of salt on the burger I ended up just throwing it out and went to Burger King for food

Frequently Asked Questions About McDonald's

What are the regular business hours of McDonald's at 3001 East Ave, Central Square, NY?

McDonald's at 3001 East Ave is open every day from 5:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.

Does this McDonald's location offer drive-thru service, and what are its hours?

Yes, the McDonald's at 3001 East Ave has a drive-thru open daily from 5:00 AM to 11:00 PM, staying open until midnight on Fridays and Saturdays.