McDonald's

3.4
1405 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3001 East Ave, Central Square, NY
13036, United States

Hours

Reviews

3.4
1,405 reviews
5 stars
469
4 stars
306
3 stars
264
2 stars
100
1 star
266

What are people saying?

AI-generated from recent customer reviews

Service Speed

Numerous customers reported extremely long wait times, often exceeding 20-30 minutes, both in the drive-thru and inside the restaurant.

Order Accuracy

Many reviews highlighted issues with incorrect orders being served, including missing items and wrong food being given.

Staff Attitude

Several customers noted rude or unprofessional behavior from staff, including poor communication and lack of assistance.

Cleanliness

Feedback indicated that the restaurant's cleanliness was inconsistent, with reports of dirty tables and unsanitary conditions.

Food Quality

Customers expressed dissatisfaction with food quality, mentioning cold items, overcooked meals, and poorly prepared orders.
  • MH
    Mackenzi Herzog
    5 days ago
    1.0
    I went through the drive through and when I was at the speaker I had given her 2 codes for 2 different mobile orders. When I went to the window the lady only gave me my friends stuff so I told her I had another mobile order as well and she said they couldn’t find it and asked me to pull it up on my phone. I pulled it up on my phone and then she proceeded to tell me that I need to go back around because there’s a ton of cars waiting behind me. I was very irritated and confused to why I would have to get back in line again when it was her mistake, because I had told her about both of the orders at the intercom. I decided to cancel my order and leave because I shouldn’t have to wait again.
  • KM
    Kim Moran
    Jan 1, 2026
    1.0
    Sat at drive thru 20 minutes. Person opened window 3 times to hand me drink, receipt, then food and didn’t say a word. Miserable experience!
  • ZL
    zachary long
    Dec 29, 2025
    1.0
    Did a mobile order and forgot ketchup so I went to the counter and the employees would look at me but not talk to me so I just had to live without
  • MP
    Maddox Peets
    Dec 20, 2025
    1.0
    Never in my 4 years of doing varsity sports have I ever been to a place this horrible. The service for 10 kids took 1hr, people walking in after our small order of one cheeseburgee and one small fry and proceeded to still get the food before us. This place is a joke and the staff is lost, they have no clue what’s going, who’s supposed to be doing what, and it’s never been this bad… last week they refused to serve the bus of 10 kids for no apparent given reason. This place needs to be fixed and staff changes need to be made.
  • AP
    Abby Priolo
    Dec 7, 2025
    1.0
    Very clean and the employees are so nice, but for some reason wait times are often 20-30 minutes when we come here now, and I watch management ignore employees who are struggling instead of helping them. Edit: McDonalds replied to my review and asked me to share my experience on their website and included a link. I did this last month and heard nothing and nothing has changed. I used to go here every other week for years, now I only go about 4 times a year when I have my niece. On the plus side this has directly resulted in a 15+ pound weight loss, so it's not all bad!

Frequently Asked Questions About McDonald's

What are the regular business hours of McDonald's at 3001 East Ave, Central Square, NY?

McDonald's at 3001 East Ave is open every day from 5:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.

Does this McDonald's location offer drive-thru service, and what are its hours?

Yes, the McDonald's at 3001 East Ave has a drive-thru open daily from 5:00 AM to 11:00 PM, staying open until midnight on Fridays and Saturdays.