McDonald's

3.8
1684 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
13 W Suffolk Ave, Central Islip, NY
11722, United States

Hours

Reviews

3.8
1,684 reviews
5 stars
788
4 stars
369
3 stars
223
2 stars
86
1 star
218

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude staff and poor service, particularly during late-night shifts.

Order Accuracy

Many reviews highlighted issues with incorrect or incomplete orders, especially with delivery and drive-thru services.

Food Quality

While some customers praised the freshness and taste of the food, others reported receiving cold or spoiled items.

Cleanliness

The restaurant was noted for being clean and well-maintained, contributing positively to the dining experience.

Speed of Service

Service speed was inconsistent, with several customers experiencing long wait times, particularly during busy hours.
  • SS
    Steph Spahn
    Nov 14, 2025
    5.0
    I went through the drive through with my puppy in the car and the guy at the window gave her a pup cup without me even asking. It was so sweet of him! She had such a happy car ride home
  • CC
    CMCesar
    Nov 2, 2025
    1.0
    Literally a bunch of kids just fooling around doing the much but there job. They made us wait for almost 20 minutes and never got the food then I called they said they would prepare it again and then came out with literally have the stuff missing. One of the guys signaled me to come inside making me get up bc I was correcting there mistake. And I was so chill about it to for him to make me get up and go inside. And when I get inside he disappears and I’m waiting there for 5 more mins till another guy asks me what I need. Literally such a wasteful experience
  • JS
    June Stoyer
    Nov 1, 2025
    5.0
    They have an immaculately clean restaurant. I came in to use their restroom and get coffee. The staff was friendly and coffee was piping hot. I'm loving it!
  • AN
    Andre Nolasco
    Oct 31, 2025
    5.0
    Absolutely MCLOVED IT!
  • AL
    Angel Ledesma
    Oct 14, 2025
    3.0
    Its a good place when I go there, but when I order food from door dash, most of the time my order comes always missing something... that's why I only give 3 star

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 13 W Suffolk Ave, Central Islip?

McDonald's at 13 W Suffolk Ave, Central Islip is open 24 hours daily, seven days a week.

When is the McDonald's drive-thru open at this location?

The drive-thru is open 24 hours a day, every day of the week.