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Brand Certified

Arby's

4.0
(1028 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1759 Middle Country Road, Centereach, NY
11720, United States

Hours

Reviews

4.0
1,028 reviews
5 stars
548
4 stars
212
3 stars
104
2 stars
48
1 star
116

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some enjoying the taste while others found it cold, bland, or lacking in portion size.

Customer Service

Many reviews highlighted poor customer service experiences, including rude staff, order mistakes, and difficulty in resolving issues.

Service Speed

There were numerous complaints about slow service, particularly in the drive-thru, with long wait times reported.

Cleanliness

Some customers noted cleanliness issues, including unsanitary conditions and unprofessional behavior from staff.

Value for Money

Several customers expressed dissatisfaction with pricing, feeling that the value did not match the quality or quantity of food received.
  • AR
    Aja Rapelyea
    Feb 19, 2026
    5.0
    I have tried arbys and it was really good
  • DM
    Dustin McClanahan
    Feb 10, 2026
    5.0
    Great food and made correctly
  • KT
    Kirstin Thomas
    Jan 23, 2026
    1.0
    They charge for water but the attitude they serve with it is free
  • JM
    Jamie Miller
    Jan 18, 2026
    2.0
    The food was cold and nasty.
  • DA
    Deyvi Asks
    Jan 12, 2026
    1.0
    This place’s drive-through sucks horses you know what. It takes forever for any line to move. Whether it is one car in front of you or 5, be ready to wait at least 20 mins.. I mean fast food place right…

Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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  • Official website
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