Brand Certified
McDonald's
3.1(789 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
2300 Town & Country Plaza, Cazenovia, NY
13035, United States
Certified by McDonald's • Mar 01, 2026
(315) 655-3581
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.1
789 reviews
5 stars
221
4 stars
150
3 stars
128
2 stars
73
1 star
217
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely long wait times, often exceeding 20 minutes for simple orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food.
Staff Attitude
Numerous customers noted rude and unprofessional behavior from staff, including poor customer service.
Cleanliness
The restaurant was frequently described as dirty, with unsanitary conditions reported in both the dining area and restrooms.
Food Quality
While some customers enjoyed the food, many complained about cold or stale items, indicating inconsistency in food preparation.
- MHmelissa haynes1 day ago1.0Worse, mcdonald's, we ever ate at.Please.Do not eat their food. The kitchen is nasty.The bathrooms are nasty.The walls are nasty.The floors are nasty.The doors are nasty.The tables are nasty garbage was overflowing. It was just a big turnoff.The card reader was broken. I think the dumpster outside was cleaner than the inside of mcdonald's. The backsplash for the french fries were was nasty where the cups were was nasty.They had a nasty grease bucket up next to the counter near food the food nasty. Had this wiped your hand under the soap dispenser ton times before you got soap in the woman's room. The sink was nasty, the bathroom was nasty. I really have nothing nice to say about this place expected iam sorry I stopped . I asked, who cleans the bathroom or did that person get fired?And that's why the bathroom wasn't clean. I asked if they fired the night in janitor because the garbage was overflowing and the carpets weren't vacuumed.
- JJJacob JohnsonFeb 21, 20261.0Horrible workers and awful service.
- RBRick BlakeFeb 13, 20264.0Slow service, really not many customers there
- TTTiffette76Feb 12, 20261.0They do NOT honor their own receipts with the survey validation codes on them after you take the time to complete their surveys, even though they are receipts from their store.
- CMCharlene MorganFeb 6, 20261.0Slow 50 mins for two breakfast sandwiches:( didn't have bagels
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's in Cazenovia, NY?
McDonald's is open from 6:00 AM to 11:00 PM every day from Monday to Sunday.
During which hours is the drive-thru service available at this McDonald's?
The drive-thru is open daily from 6:00 AM until 11:00 PM.
What are the delivery hours for this McDonald's location?
Delivery service is available daily from 6:00 AM to 10:00 PM.
Can I order McDonald's food online or via an app?
Yes, you can order through the McDonald's App available on iOS and Android or via their online order link.
What types of payment methods does McDonald's in Cazenovia accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is there curbside pickup available at this McDonald's?
Yes, curbside pickup service is offered for customer convenience.
What services does McDonald's provide at this location?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What are some nearby places to McDonald's in Cazenovia that I could visit before or after my meal?
Nearby places include Rite Aid pharmacy and Walgreens drugstore for quick shopping or pharmacy needs.
Are there any entertainment or rental options close to McDonald's?
Yes, Redbox rental kiosks are nearby where you can rent movies and video games.
What nearby locations can I visit if I need automotive services around McDonald's?
Cazenovia Auto Sales and Service is nearby for car buying and automotive repair needs.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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