Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
783 reviews
5 stars
220
4 stars
147
3 stars
128
2 stars
73
1 star
215
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely long wait times, often exceeding 20 minutes for simple orders, leading to frustration.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Staff Behavior
Feedback indicated that staff members were often rude or unprofessional, with reports of poor customer service and management.
Cleanliness
Numerous customers noted unsanitary conditions in the dining area and restrooms, contributing to a negative experience.
Overall Experience
The majority of reviews expressed dissatisfaction with the overall experience, recommending avoiding this location due to its chronic issues.
- MMMarisolNov 26, 20251.0Drive through is great. Went in to pick up an order. The LOUD mouth manager was so busy engaging in a discussion with someone with another employee standing there gawking that they couldn’t bother to actually…. You know…. Serve a customer. Stood there for some time before she loudly said at me did you order something? Charmer.
- MSMelinda SandfordNov 11, 20252.0I prefer Burger King better size portions better value for your $
- PGPeter GeiskopfOct 31, 20251.0This location isn’t good. Orders all always off.. Ice Tea looks like swamp water and extra pickles came as no pickles.. keep driving to LaFayette location.
- MSMolly SwitzOct 30, 20251.0I waited 20 minutes for food because they were all dancing while handling the food. And nobody else besides maybe 2 cars in drive thru were waiting for food. Beyond annoyed.
- EHElizabeth HackleyOct 25, 20251.0Terrible service through the drive-through. Waiting in a Norton amount of time it was awful. This is a consistent issue here.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's in Cazenovia, NY?
McDonald's is open from 6:00 AM to 11:00 PM every day from Monday to Sunday.
During which hours is the drive-thru service available at this McDonald's?
The drive-thru is open daily from 6:00 AM until 11:00 PM.
What are the delivery hours for this McDonald's location?
Delivery service is available daily from 6:00 AM to 10:00 PM.
Can I order McDonald's food online or via an app?
Yes, you can order through the McDonald's App available on iOS and Android or via their online order link.
What types of payment methods does McDonald's in Cazenovia accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is there curbside pickup available at this McDonald's?
Yes, curbside pickup service is offered for customer convenience.
What services does McDonald's provide at this location?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What are some nearby places to McDonald's in Cazenovia that I could visit before or after my meal?
Nearby places include Rite Aid pharmacy and Walgreens drugstore for quick shopping or pharmacy needs.
Are there any entertainment or rental options close to McDonald's?
Yes, Redbox rental kiosks are nearby where you can rent movies and video games.
What nearby locations can I visit if I need automotive services around McDonald's?
Cazenovia Auto Sales and Service is nearby for car buying and automotive repair needs.