Dunkin'

3.9
414 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Catskill, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
213 W Bridge St, Catskill, NY
12414, United States

Hours

Reviews

3.9
414 reviews
5 stars
190
4 stars
101
3 stars
58
2 stars
21
1 star
44

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customer experiences with staff are mixed; while some report friendly and helpful service, others mention rudeness and chaotic order handling.

Cleanliness

Multiple reviews highlight issues with cleanliness, including dirty floors and unsanitary conditions, although some customers noted clean bathrooms.

Product Availability

Customers frequently reported that the store was out of popular items, including donuts and specific drinks, leading to disappointment.

Order Accuracy

There are numerous complaints about incorrect orders and poor communication regarding mobile orders, with some customers expressing frustration over receiving the wrong items.

Service Speed

Service speed varies, with some customers experiencing long wait times, especially during busy hours, while others praised quick service.
  • LD
    Luke Dranginis
    Nov 2, 2025
    5.0
    The man running the counter at 6 pm was very nice kind. He also made us laugh a bunch giving dad the senior discount. He made our night.
  • WO
    William O'Hara
    Sep 20, 2025
    5.0
    John helped me with a issue. My local dunkin and surrounding areas of NY ,NJ ,PA, and CT aren't carrying pumpkin muffins. They were the closest store to carrying them. I was able to order a decent amount which will last a long time and keep some one very happy. John and the other 2 ladies their this morning extremely helpful. If I am back in the area would stop in again. I live over a hr away for reference.
  • KG
    kathy gorney
    Aug 28, 2025
    1.0
    Catskill, 10:30 a.m. No Egg for sandwiches, No Napkins, (I asked, he said "got none") Gave me paper towel (last one from his dispenser)... asked for Chocolate Donut, Got a plain donut w/ nasty Chocolate stuff on top! YUCK! THIS PLACE NEEDS GOOOOD HELP! Front girl not very pleasant 😒 😑 🙄. Looks & smells dirty! Not yummy 🥐🍩☕️
  • KR
    Kim Rosado
    Aug 21, 2025
    2.0
    The staff were chaotic, filling only partial orders in a random order, with no one apparently on charge. People had to ask for the missing parts of their orders. My bagel was barely toasted and served cold, a good 5 minutes after my tea was served, and my tea was not made to order.
  • NB
    Nunya Business
    Aug 14, 2025
    1.0
    Placed a mobil order for 2 wake up wraps and a coffee. Got there at 7:30pm to pick up order. They said the ovens were down and they couldn't fill my order because they didnt want to stay late cleaning the ovens. They couldn't give me a bagel w// cream cheese or a donut. They didnt have anything. They did give me a refund but it just seemed the workers didn't want to work. They difnt even know there was a mobil order I placed 10 minutes prior. They offered apple pie that they had bagged up for donation. Where is all the food? Very disappointed!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Catskill, NY?

Dunkin' in Catskill is open daily from 5:00 AM to 8:00 PM.

Does Dunkin' in Catskill offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.