Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Castleton on Hudson Subway® Restaurant at 995 US Route 9 brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous reviews highlighted rude and unprofessional behavior from staff, leading to negative experiences for customers.
Food Quality
Several customers reported issues with food freshness and incorrect orders, including complaints about slimy meat and poorly made sandwiches.
Cleanliness
There were mixed reviews regarding cleanliness, with some customers noting unsanitary conditions and others mentioning a clean environment.
Pricing Issues
Customers expressed dissatisfaction with pricing, citing high costs and unexpected charges for additional toppings.
Staff Attitude
While some staff were praised for being friendly and helpful, many reviews pointed out a lack of courtesy and professionalism among employees.
RJ
Robert Joseph
3 days ago
5.0
Clean . Friendly staff and professional . CK really made the in and out experience something I’d look forward to coming back to again .
PO
Peter “Outbreak”
Oct 9, 2025
1.0
shit service and website doesnt work but still charged me.
SS
Sahilpreet Singh
Sep 19, 2025
1.0
The women who work over there need to learn how to talk or treat with coustmers never go to this subway also zero in hygiene avoid this subway but the pilot employes are good
NS
Notso SilentBob
Aug 20, 2025
2.0
Charged me double claimed it was a foot long sandwich even showed me what a 6 inch looked like but he cut it in half
It's ether he made the sandwich wrong or he didnt give me a foot long worth of stuff I seen what he did I will not return
I get this sandwich at subways all the time and I commented on how small it was
What i got was foot long of flat bread 6 inch worth of insides and he wasted all the rest of the bread by doing it side ways
Definitely 6 inch not foot long
AN
Abdessamad nouider
Aug 17, 2025
1.0
We're tourist from canada precisely Quebec , i didn't appreciate the bad behavior of two employees , a woman and a gold teeth guy i was humiliated because I don't speak English fluently and they have no patient for clients and they start joking.
The Subway restaurant is located at 995 US Route 9, Castleton on Hudson, NY 12033, inside Pilot Truck Stop #146.
What are the operating hours of this Subway?
This Subway is open daily from 7:00 AM to 10:00 PM.
Does this Subway offer catering services?
This Subway does not offer catering services.
Can I dine in at this Subway restaurant?
Yes, this Subway restaurant serves dine-in customers.
What meals are served at this Subway location?
This Subway serves breakfast, lunch, and dinner.
What ordering options are available at this Subway?
You can order in-store, via the app or online for pickup or delivery, and curbside pickup is also available.
Is there a drive-through available at this Subway?
No, this Subway location does not have a drive-through service.
What nearby amenities are close to this Subway?
Nearby amenities include the Pilot Travel Center, Pilot Electric Vehicle Charging Station, CAT Scale, Western Union, and Goodyear Commercial Tire and Service Centers.
How can the Pilot Travel Center help customers visiting this Subway?
The Pilot Travel Center nearby offers gas, convenience store items, and ATMs, making it convenient for travelers to fuel up and shop before or after visiting Subway.
Are there automotive services near this Subway for truck drivers?
Yes, nearby you will find CAT Scale for truck weighing and Goodyear Commercial Tire and Service Centers for tire and automotive needs, aiding truck drivers visiting Subway.