Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Castleton on Hudson Subway® Restaurant at 995 US Route 9 brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous reviews highlighted rude and unprofessional behavior from staff, leading to a negative customer experience.
Cleanliness
Several customers reported unsanitary conditions, including dirty surfaces and poor hygiene practices among employees.
Food Quality
Feedback indicated inconsistent food quality, with complaints about stale ingredients and incorrect orders.
Pricing
Many customers felt that the prices were too high for the quality and portion sizes of the food.
BS
Bekzod Sagdullaev
Feb 17, 2026
3.0
This place really need a new staff, the black guy is very rude and shows no respect to customers. I told everyone I know not to eat here while that guy is working.
MS
Mike Seagul
Jan 30, 2026
1.0
Went there late this past Wednesday night at 2am (technically Thursday morning) and a short, rude black guy walked out from the back after 10 mins of just waiting around for service. I said "Hello, how's it going?" and he didnt even look up at me much less say hello back. He then walked away to the back without a word. I was about to leave when he came back out. He put on gloves very slowly and just stood there in front of the oven with his back toward me and waved his hand in the air like he was sayin "come on whatchu want?". I told him what I wanted and he made a decent sub I guess. But his horrible attitude which was soo rude and unprofessional that I won't be coming back to this location ever. Judging by other reviews for this location it seems im not the only one. Dude needs to find a different job asap.
NM
Nicole Marie
Jan 22, 2026
1.0
the people who work late nights always be having an attitude an never get the orders right definitely won’t go there again
ST
sameer tyagi
Jan 20, 2026
5.0
Jack and his co worker doing really great job 👏🫡
Thank you bud😉
SW
Sip Weed-Genovese
Dec 9, 2025
1.0
I ordered Subway through DoorDash and this was honestly one of the worst orders I’ve ever gotten. They added a random cheese sauce to my sub that I never asked for, my drinks were missing, and one of the other sandwiches had bacon that tasted stale or just straight-up bad. For the price I paid, this is unacceptable. Definitely won’t be ordering from this location again.
The Subway restaurant is located at 995 US Route 9, Castleton on Hudson, NY 12033, inside Pilot Truck Stop #146.
What are the operating hours of this Subway?
This Subway is open daily from 7:00 AM to 10:00 PM.
Does this Subway offer catering services?
This Subway does not offer catering services.
Can I dine in at this Subway restaurant?
Yes, this Subway restaurant serves dine-in customers.
What meals are served at this Subway location?
This Subway serves breakfast, lunch, and dinner.
What ordering options are available at this Subway?
You can order in-store, via the app or online for pickup or delivery, and curbside pickup is also available.
Is there a drive-through available at this Subway?
No, this Subway location does not have a drive-through service.
What nearby amenities are close to this Subway?
Nearby amenities include the Pilot Travel Center, Pilot Electric Vehicle Charging Station, CAT Scale, Western Union, and Goodyear Commercial Tire and Service Centers.
How can the Pilot Travel Center help customers visiting this Subway?
The Pilot Travel Center nearby offers gas, convenience store items, and ATMs, making it convenient for travelers to fuel up and shop before or after visiting Subway.
Are there automotive services near this Subway for truck drivers?
Yes, nearby you will find CAT Scale for truck weighing and Goodyear Commercial Tire and Service Centers for tire and automotive needs, aiding truck drivers visiting Subway.
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