Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Service Quality
Service was inconsistent, with some customers praising friendly staff while others noted poor communication and long wait times.
Food Quality
Food quality varied, with some customers enjoying fresh and tasty meals, while others complained about cold or poorly prepared items.
Cleanliness
The cleanliness of the location received mixed reviews, with some praising it while others reported unsanitary conditions.
Pricing Concerns
Several customers expressed concerns about rising prices and perceived value for money.
ML
Mafer L
Jan 4, 2026
4.0
Food looks nothing like the pictures, put some effort on serving better. Wasting money is not nice 🙂
JC
jhavon canto
Dec 9, 2025
1.0
.54cents for SAUCE?! My meal was awful. Im gonna start paying and ordering food then when they denie me sauce ill start asking for a refund. Why would i want my fries without bbq and sandwiche without ranch and ghost pepper i dint even wanna eat at wendys anymore. Why they hell im paying extra dollar for two lil cups of sauce better rack em up
JJ
JD
Dec 2, 2025
4.0
This Wendy's does a pretty good job serving fresh hot meals
DH
DreamGamers HD
Nov 6, 2025
1.0
Never have I been so infuriated by this location. I injured my foot and asked my wife to get me an order from them. She spends $15 dollars asking the drive thru TWICE for a plain junior bacon cheeseburger plain and they screwed that up by giving me everything plus MAYO and didn’t have the nerve to leave the receipt in the bag to report this issue. So here I am saying this is unacceptable and the years of being here this is not okay. I expect sympathy of my order being correct than wrong. I will be going to corporate once I recover.
SC
Scott Clark
Oct 18, 2025
1.0
There seems to be a serious language barrier at this location. The service is awful. The window to pay didn't have someone attending it, then they missed HALF of our order. This has happened more than once and for me this was the last straw.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's drive-thru in Carmel, NY?
The drive-thru is open daily from 7:00 AM to 2:00 AM.
Is Wendy's in Carmel currently open?
Yes, this Wendy's location in Carmel is open and serving customers.
Does Wendy's in Carmel offer delivery service?
Yes, delivery is available through the Wendy's app and website where you can enter your address to check availability.
How can I contact Wendy's Carmel location for questions or feedback?
You can reach the restaurant directly at (845) 225-9704 or provide feedback through Wendy's Customer Care via live chat or their website.
Where can I find the menu and pricing for Wendy's in Carmel?
Menu and pricing information is available online at order.wendys.com or via the Wendy's mobile app by selecting the Carmel location.
Does the Carmel Wendy's serve breakfast?
Yes, breakfast is served at this location with various combos and sandwiches available through the app and website.
What payment options are accepted at Wendy's in Carmel?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa for payments.
Are there any nearby places of interest around Wendy's Carmel location?
Nearby, you can find Transitions Day Spa, Carmel Flower Shop, Prato Restaurant & Pizzeria, and Starbucks, offering spa, floral, dining, and coffee experiences to complement your visit.
How can nearby attractions like Putnam Plaza help customers visiting Wendy's?
Putnam Plaza is a nearby shopping center where customers can shop for groceries and other essentials before or after dining at Wendy's.
Are there other fast food options near Wendy's in Carmel?
Yes, other nearby fast food and dining options include KFC, Salsa Fresca Mexican Grill, and Zoup!, providing variety for different tastes.