Wendy's

4.1
627 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1894 Route 6, Carmel, NY
10512, United States

Hours

Reviews

4.1
627 reviews
5 stars
300
4 stars
182
3 stars
73
2 stars
25
1 star
47

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some meals being cold, overcooked, or missing items.

Service Issues

Frequent complaints about slow service, incorrect orders, and language barriers affecting communication.

Cleanliness

Mixed reviews on cleanliness; some customers noted clean environments while others reported unsanitary conditions.

Staff Attitude

Staff attitude varied; some customers praised friendly service, while others experienced rudeness and lack of attentiveness.

Pricing Concerns

Some customers found the prices to be increasing, making it less appealing for regular visits.
  • DH
    DreamGamers HD
    Nov 6, 2025
    1.0
    Never have I been so infuriated by this location. I injured my foot and asked my wife to get me an order from them. She spends $15 dollars asking the drive thru TWICE for a plain junior bacon cheeseburger plain and they screwed that up by giving me everything plus MAYO and didn’t have the nerve to leave the receipt in the bag to report this issue. So here I am saying this is unacceptable and the years of being here this is not okay. I expect sympathy of my order being correct than wrong. I will be going to corporate once I recover.
  • SC
    Scott Clark
    Oct 18, 2025
    1.0
    There seems to be a serious language barrier at this location. The service is awful. The window to pay didn't have someone attending it, then they missed HALF of our order. This has happened more than once and for me this was the last straw.
  • SM
    Shawn Maier
    Oct 2, 2025
    1.0
    Lady’s that work inside have attitude they forget everything but when u bring it to their attention act like your the problem I’ve had a problem the last 3 times consistently when I went never going back … not to mention the cold food consistently
  • CM
    Christopher Morales
    Sep 19, 2025
    4.0
    Pretty OK, but Wendy’s is starting to get expensive
  • DP
    Dominic Palermo
    Sep 12, 2025
    3.0
    No need to explain. Simple fast food.

Frequently Asked Questions About Wendy's

Is Carmel Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.