Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers reported inconsistent food quality, with some meals being cold, overcooked, or missing items.
Service Issues
Frequent complaints about slow service, incorrect orders, and language barriers affecting communication.
Cleanliness
Mixed reviews on cleanliness; some customers noted clean environments while others reported unsanitary conditions.
Staff Attitude
Staff attitude varied; some customers praised friendly service, while others experienced rudeness and lack of attentiveness.
Pricing Concerns
Some customers found the prices to be increasing, making it less appealing for regular visits.
DH
DreamGamers HD
Nov 6, 2025
1.0
Never have I been so infuriated by this location. I injured my foot and asked my wife to get me an order from them. She spends $15 dollars asking the drive thru TWICE for a plain junior bacon cheeseburger plain and they screwed that up by giving me everything plus MAYO and didn’t have the nerve to leave the receipt in the bag to report this issue. So here I am saying this is unacceptable and the years of being here this is not okay. I expect sympathy of my order being correct than wrong. I will be going to corporate once I recover.
SC
Scott Clark
Oct 18, 2025
1.0
There seems to be a serious language barrier at this location. The service is awful. The window to pay didn't have someone attending it, then they missed HALF of our order. This has happened more than once and for me this was the last straw.
SM
Shawn Maier
Oct 2, 2025
1.0
Lady’s that work inside have attitude they forget everything but when u bring it to their attention act like your the problem I’ve had a problem the last 3 times consistently when I went never going back … not to mention the cold food consistently
CM
Christopher Morales
Sep 19, 2025
4.0
Pretty OK, but Wendy’s is starting to get expensive
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Carmel, NY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Carmel, NY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (845) 225-9704.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Carmel Wendy’s serve breakfast?
Yes, this Wendy’s location in Carmel, NY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's drive-thru in Carmel, NY?
The drive-thru is open daily from 7:00 AM to 2:00 AM.
Is Wendy's in Carmel currently open?
Yes, this Wendy's location in Carmel is open and serving customers.
Does Wendy's in Carmel offer delivery service?
Yes, delivery is available through the Wendy's app and website where you can enter your address to check availability.
How can I contact Wendy's Carmel location for questions or feedback?
You can reach the restaurant directly at (845) 225-9704 or provide feedback through Wendy's Customer Care via live chat or their website.
Where can I find the menu and pricing for Wendy's in Carmel?
Menu and pricing information is available online at order.wendys.com or via the Wendy's mobile app by selecting the Carmel location.
Does the Carmel Wendy's serve breakfast?
Yes, breakfast is served at this location with various combos and sandwiches available through the app and website.
What payment options are accepted at Wendy's in Carmel?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa for payments.
Are there any nearby places of interest around Wendy's Carmel location?
Nearby, you can find Transitions Day Spa, Carmel Flower Shop, Prato Restaurant & Pizzeria, and Starbucks, offering spa, floral, dining, and coffee experiences to complement your visit.
How can nearby attractions like Putnam Plaza help customers visiting Wendy's?
Putnam Plaza is a nearby shopping center where customers can shop for groceries and other essentials before or after dining at Wendy's.
Are there other fast food options near Wendy's in Carmel?
Yes, other nearby fast food and dining options include KFC, Salsa Fresca Mexican Grill, and Zoup!, providing variety for different tastes.