Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.9
1,099 reviews
5 stars
478
4 stars
284
3 stars
169
2 stars
61
1 star
107
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including incorrect orders, rude staff, and lack of responsiveness from management.
Order Accuracy
Many reviews highlighted frequent mistakes with orders, particularly during breakfast hours, leading to customer frustration.
Staff Friendliness
While some customers praised individual staff members for their friendliness, others noted a general decline in customer service quality.
Cleanliness and Atmosphere
The cleanliness of the restaurant received mixed reviews, with some praising it while others described a dull and uninviting atmosphere.
Food Quality
Food quality was inconsistent, with some customers enjoying fresh and hot meals, while others received cold or incorrect items.
- JCJose ColladoDec 28, 20251.0The service was terrible, after getting my order wrong which is fine and happens. She argued with me and snatched the food out of my hand causing my drink to spill inside the car. She was rude, unprofessional, and most of all had no sense of customer service. Terrible experience
- DOdavid ocDec 20, 20255.0They never get your Oder right at the drive in. I’m done with this McDonald’s. McDonald’s contacted me. And took care of the situation. Good job McDonald’s
- AAAdamplays_trdDec 13, 20251.0I asked for a cappuccino and the machine was broken! How dare they! I asked for cappucino! This is absolutely unbelievable!
- RVRv VvNov 21, 20255.0The most wonderful ladies/ workers serve everybody with a smile, Ana,Sesia,Maria,Joseline and others are a precious gift to the name of McDonald's. Great workers and great people.
- MCMolly CynnNov 13, 20251.0It’s McDonald’s, you know how the food is.. but the service has DECLINED I’ve been going here for years my most recent trips has been awful, they don’t say hi or thank you have nice day, they don’t even speak to you when you go to pay, they just reach for your Credit card, no one is training these people on GOOD customer service It’s absolutely disgusting and just seems like a very hostile environment.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 1931 US Rte 6, Carmel, NY?
McDonald's at 1931 US Rte 6, Carmel, NY is open 24 hours every day of the week, including Mondays through Sundays.
Does this McDonald's location offer drive-through service?
Yes, this McDonald's has a drive-through service available 24/7, every day of the week.
Can I order McDonald's delivery at all hours?
Yes, the McDonald's at 1931 US Rte 6 offers delivery 24 hours a day, 7 days a week.
What pick-up and delivery options does McDonald's provide?
McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Where can I place an order for McDonald's online?
You can order online through McDonald's delivery site at https://mcdonalds.order.online/business/-5579 or via the McDonald's App, available on Apple and Android.
What payment methods are accepted at this McDonald's location?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services are available at McDonald's in Carmel, NY?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Which nearby places can I visit before or after dining at McDonald's?
Nearby places include Coco Farms (convenience and outdoor gear), Shell gas station, Hudson Valley Credit Union, and various restaurants such as China Taste and Mimi's Kitchen, which offer different dining experiences.
Are there other fast food options near this McDonald's?
Yes, Taco Bell is located nearby, offering Mexican fast food options.
What local recreational or wellness facilities are near McDonald's?
Nearby, you can find CrossFit Carmel for fitness, Hallelujah Foot Spa and Sunny Spa NY for wellness and massage services, and Joey's Nail Salon for beauty treatments.