Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customer service experiences varied widely, with some praising friendly staff while others reported rude or dismissive behavior.
Order Accuracy
Many customers experienced issues with incorrect or incomplete orders, particularly during breakfast hours.
Cleanliness
The restaurant's cleanliness received mixed reviews, with some noting clean facilities while others reported dirty tables and unsanitary conditions.
Atmosphere
The remodeled interior was described as bare and uninviting, detracting from the overall dining experience.
Speed of Service
While some customers appreciated the fast drive-thru service, others reported long wait times and inefficiencies in order processing.
RV
Rv Vv
3 days ago
5.0
The most wonderful ladies/ workers serve everybody with a smile, Ana,Sesia,Maria,Joseline and others are a precious gift to the name of McDonald's. Great workers and great people.
AD
Adam Dimaggio
4 days ago
5.0
Great staff and clean..
FD
F DYMOND
5 days ago
4.0
What you’d expect.
MC
Molly Cynn
Nov 13, 2025
1.0
It’s McDonald’s, you know how the food is.. but the service has DECLINED I’ve been going here for years my most recent trips has been awful, they don’t say hi or thank you have nice day, they don’t even speak to you when you go to pay, they just reach for your Credit card, no one is training these people on GOOD customer service It’s absolutely disgusting and just seems like a very hostile environment.
LN
Lee Night
Nov 5, 2025
1.0
Ask for extra onions on my burger and they put nothing is really not that hard does it come of your paycheck
You can order online through McDonald's delivery site at https://mcdonalds.order.online/business/-5579 or via the McDonald's App, available on Apple and Android.
What payment methods are accepted at this McDonald's location?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services are available at McDonald's in Carmel, NY?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Which nearby places can I visit before or after dining at McDonald's?
Nearby places include Coco Farms (convenience and outdoor gear), Shell gas station, Hudson Valley Credit Union, and various restaurants such as China Taste and Mimi's Kitchen, which offer different dining experiences.
Are there other fast food options near this McDonald's?
Yes, Taco Bell is located nearby, offering Mexican fast food options.
What local recreational or wellness facilities are near McDonald's?
Nearby, you can find CrossFit Carmel for fitness, Hallelujah Foot Spa and Sunny Spa NY for wellness and massage services, and Joey's Nail Salon for beauty treatments.