McDonald's

3.9
1093 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1931 US Rte 6, Carmel, NY
10512, United States

Hours

Reviews

3.9
1,093 reviews
5 stars
476
4 stars
284
3 stars
167
2 stars
61
1 star
105

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others reported rude or dismissive behavior.

Order Accuracy

Many customers experienced issues with incorrect or incomplete orders, particularly during breakfast hours.

Cleanliness

The restaurant's cleanliness received mixed reviews, with some noting clean facilities while others reported dirty tables and unsanitary conditions.

Atmosphere

The remodeled interior was described as bare and uninviting, detracting from the overall dining experience.

Speed of Service

While some customers appreciated the fast drive-thru service, others reported long wait times and inefficiencies in order processing.
  • RV
    Rv Vv
    3 days ago
    5.0
    The most wonderful ladies/ workers serve everybody with a smile, Ana,Sesia,Maria,Joseline and others are a precious gift to the name of McDonald's. Great workers and great people.
  • AD
    Adam Dimaggio
    4 days ago
    5.0
    Great staff and clean..
  • FD
    F DYMOND
    5 days ago
    4.0
    What you’d expect.
  • MC
    Molly Cynn
    Nov 13, 2025
    1.0
    It’s McDonald’s, you know how the food is.. but the service has DECLINED I’ve been going here for years my most recent trips has been awful, they don’t say hi or thank you have nice day, they don’t even speak to you when you go to pay, they just reach for your Credit card, no one is training these people on GOOD customer service It’s absolutely disgusting and just seems like a very hostile environment.
  • LN
    Lee Night
    Nov 5, 2025
    1.0
    Ask for extra onions on my burger and they put nothing is really not that hard does it come of your paycheck

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 1931 US Rte 6, Carmel, NY?

McDonald's at 1931 US Rte 6, Carmel, NY is open 24 hours every day of the week, including Mondays through Sundays.

Does this McDonald's location offer drive-through service?

Yes, this McDonald's has a drive-through service available 24/7, every day of the week.