Dunkin'

4.0
243 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Carmel, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1090 Route 52, Carmel, NY
10512, United States

Hours

Reviews

4.0
243 reviews
5 stars
124
4 stars
57
3 stars
31
2 stars
10
1 star
21

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are mixed; while some praise the morning staff for being friendly and efficient, others report rude behavior and slow service, especially during the afternoon.

Order Accuracy

Multiple reviews indicate issues with order accuracy, including wrong items and poorly prepared food, leading to customer dissatisfaction.

Cleanliness

The cleanliness of the location is inconsistent; while some customers note clean bathrooms and a tidy store, others report dirty conditions.

Product Quality

The quality of food and drinks varies; while many enjoy the coffee and donuts, there are complaints about burnt sandwiches and stale bagels.

Staff Attitude

Staff attitude is a recurring theme, with some employees receiving high praise for their friendliness, while others are criticized for being rude or unhelpful.
  • MF
    Maureen Frances
    Oct 24, 2025
    4.0
    Great service. I like to order ahead and it's always ready when I get there. Wish they had a drivethru.
  • ZB
    Zachary Brown
    Sep 6, 2025
    4.0
    Solid Dunkin’ in the area and the drinks are always good!
  • KS
    Kyle Seibold
    Aug 8, 2025
    1.0
    Im not one to write reviews but the majority of the staff has been consistently rude, orders made wrong multiple times. Not worth it, there's a dunkin every 10 minutes, skip this one.
  • TD
    Tracey DiBrango
    Jul 6, 2025
    1.0
    If you want burnt sandwiches this is the place to go kids! All 3 of our egg sandwiches were burnt to a crisp like they cooked them over a campfire. But the drinks were not burnt and tasted good.
  • JJ
    Jeff
    Jun 5, 2025
    5.0
    Great and super friendly service!

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' in Carmel, NY?

Dunkin' in Carmel, NY is open daily from 5:00 AM to 10:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' offers delivery and curbside pickup services.