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Dunkin'

4.0
(248 reviews)

Business Details

1090 Route 52, Carmel, NY
10512, United States
(845) 228-1238
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Carmel, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1090 Route 52, Carmel, NY
10512, United States

Hours

Reviews

4.0
248 reviews
5 stars
125
4 stars
58
3 stars
32
2 stars
11
1 star
22

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported poor service, including rude staff, long wait times, and incorrect orders.

Staff Performance

While some staff members received praise for their friendliness and efficiency, others were criticized for their attitude and lack of professionalism.

Product Quality

Customers expressed dissatisfaction with food quality, including burnt sandwiches and incorrect drink orders, although some enjoyed the coffee and donuts.

Cleanliness

The cleanliness of the location was inconsistent, with some reviews noting clean bathrooms while others reported unsanitary conditions.
  • JJ
    Justanothergal
    Jan 31, 2026
    1.0
    Absolutely terrible service. Very rude employees and they should be fired. Maybe stop vaping in the back CARMEN and you'd be able to act like a normal human being.
  • DR
    Dino Ritsatos
    Jan 24, 2026
    2.0
    Very unorganized drive thru. Crazy customer in front of me who refused to leave for over 20 minutes and the manager handled the whole situation very poorly. I ended up having to wait behind him until the Kent Police arrived. Manager should have had the customer park in order to allow the driver thru traffic to move but instead it was a back and forth for over 20 minutes with everyone waiting. The overall drive thru experience lasted about 35 minutes. I couldn’t even leave since there were cars behind me and the crazy guy in front of me!
  • AF
    Armando Flores
    Nov 30, 2025
    1.0
    I get the worst hot chocolate I ever got. I taste like water with sugar.
  • MF
    Maureen Frances
    Oct 24, 2025
    4.0
    Great service. I like to order ahead and it's always ready when I get there. Wish they had a drivethru.
  • ZB
    Zachary Brown
    Sep 6, 2025
    4.0
    Solid Dunkin’ in the area and the drinks are always good!

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' in Carmel, NY?

Dunkin' in Carmel, NY is open daily from 5:00 AM to 10:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' offers delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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