Tropical Smoothie Cafe

4.1
173 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
55 Old Country Road, Carle Place, NY
11514, United States

Hours

Reviews

4.1
173 reviews
5 stars
107
4 stars
29
3 stars
13
2 stars
1
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; some employees are praised for their friendliness and professionalism, while others are criticized for rudeness and poor service.

Smoothie Quality

Many customers enjoy the smoothies, noting their deliciousness and variety, but some report issues with consistency and quality, such as smoothies being too icy or not blended well.

Food Quality

The food is generally well-received, with several customers enjoying the wraps and bowls, though there are complaints about portion sizes and quality inconsistencies.

Pricing

Customers find the prices to be reasonable, especially during promotions, but some express concerns about the value for money due to inconsistent quality.

Cleanliness

Several reviews mention cleanliness issues, particularly around trash areas, which detracts from the overall experience.
  • JL
    Joseph Licato
    Nov 9, 2025
    1.0
    I always order no sugar and include almonds instead and every tropical I go to do not charge you except this location which charged me $1.59 that is outrageous
  • DC
    dennisse campoverde
    Aug 18, 2025
    1.0
    On 8/18 around 7ish I was greeted by Yessania F which was not very happy to see me I mentioned I had a reward I like to redeem on the app but I don’t know how to get it working, she just said copy and paste on the app and walked away she came back and asked me “if I figured it out yet” which I reply but notice she didn’t even wait to hear my respond because she walked away while I was talking, after I got the app working she took my order. My smoothie was 80% ice and 20% juice she didn’t even blend it well because it was chunks of ice on my cup, maybe she needs better training or a job where she doesn’t ruin people’s experience.
  • TM
    Todd Miranda
    Jun 21, 2025
    5.0
    Tremendously tasty and healthy food. I hate to say I eat almost every day there. Elena and the crew are very welcoming and professional
  • PJ
    Phil Julien
    Jul 20, 2019
    5.0
    Prompt service, extremely clean, and polite customer service.

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe in Carle Place accept reservations?

No, this Tropical Smoothie Cafe location does not accept reservations.

What are the main hours of operation for dine-in service at Tropical Smoothie Cafe in Carle Place?

Dine-in hours are from 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 7:30 PM on Saturday, and 10:00 AM to 8:00 PM on Sunday.