Business Details
About
Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.1
174 reviews
5 stars
107
4 stars
29
3 stars
13
2 stars1
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff are praised for friendliness and attentiveness, while others are criticized for rudeness and poor training.
Smoothie Quality
Smoothies are generally well-received for their taste and variety, but there are complaints about inconsistency in preparation and quality.
Pricing Concerns
Customers find the prices to be high, especially for certain items, and express frustration over additional charges for modifications.
Cleanliness Issues
Several reviews mention cleanliness concerns, particularly around trash areas and overall restaurant hygiene.
Order Accuracy
Frequent complaints about missing items in orders and incorrect food preparation.
- DBDonna BeeDec 11, 20251.0Pick a different location stay away from this one. I ordered a smoothie I’ve ordered many times in the past and from several locations . It tasted sour . I asked the owner if she could add some more white chocolate to make it a bit sweeter because it didn’t taste the way it usually tasted . She told me I would have to pay for additional ingredients. I tried explaining that I’m not adding additional ingredients im trying to correct this smoothie . I said it doesn’t taste right and I’ve ordered this item many times. She said if I didn’t want to pay for the up charges for an already overpriced smoothie I could add honey or sugar. I told her I don’t agree with her options and I won’t be returning. I’ve been stopping in that location since they opened. I thought the goal for businesses is to keep customers happy not send them away to frequent other businesses. I can recommend going to another location where they aren’t so cheap with the ingredients and want the customers to return . Maybe someone should explain to her customers are essential to a takeout restaurant. I’ll be going elsewhere. Apparently the 2 other food items I ordered for takeout with the smoothie wasn’t enough for her to correct the issue . She must get those ingredients to go a long way by not putting in the correct amount . Also the banana I ordered for a side for a wrap was overripe and brown .
- JLJoseph LicatoNov 9, 20251.0I always order no sugar and include almonds instead and every tropical I go to do not charge you except this location which charged me $1.59 that is outrageous
- DCdennisse campoverdeAug 18, 20251.0On 8/18 around 7ish I was greeted by Yessania F which was not very happy to see me I mentioned I had a reward I like to redeem on the app but I don’t know how to get it working, she just said copy and paste on the app and walked away she came back and asked me “if I figured it out yet” which I reply but notice she didn’t even wait to hear my respond because she walked away while I was talking, after I got the app working she took my order. My smoothie was 80% ice and 20% juice she didn’t even blend it well because it was chunks of ice on my cup, maybe she needs better training or a job where she doesn’t ruin people’s experience.
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe in Carle Place accept reservations?
No, this Tropical Smoothie Cafe location does not accept reservations.
What are the main hours of operation for dine-in service at Tropical Smoothie Cafe in Carle Place?
Dine-in hours are from 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 7:30 PM on Saturday, and 10:00 AM to 8:00 PM on Sunday.
What delivery options are available at Tropical Smoothie Cafe in Carle Place?
They offer delivery, in-store pickup, curbside pickup, and same-day delivery services.
Can I order ahead using an app for pickup or delivery at Tropical Smoothie Cafe?
Yes, you can order ahead using their app available on iOS and Android or online for pickup, curbside, or delivery.
What types of meals are served at Tropical Smoothie Cafe?
They serve breakfast, brunch, lunch, dinner, and late night meals.
What payment options are accepted at Tropical Smoothie Cafe in Carle Place?
They accept American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, MasterCard, and Visa.
Is the menu at Tropical Smoothie Cafe suitable for vegetarians and those seeking gluten-free options?
Yes, the menu includes vegetarian, vegan, gluten-free options, and a variety of healthy items like wraps, smoothies, acai bowls, salads, and more.
What nearby places can I visit around Tropical Smoothie Cafe for coffee?
You can visit nearby Starbucks locations including the Starbucks inside Barnes & Noble for coffee before or after your visit.
Are there other dining options near Tropical Smoothie Cafe in Carle Place?
Yes, nearby dining options include Kura Revolving Sushi Bar, Bagel Boss, Ben's Kosher Delicatessen, Tasty Crepes, Louie's Pizzeria, Zoup!, and Chimichurri Charcoal Chicken.
How can Tropical Smoothie Cafe's location near the Country Glen Center benefit visitors?
Being near the Country Glen Center shopping area, visitors can easily combine their smoothie or meal stop with shopping, making for a convenient outing.