McDonald's

3.8
949 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
95 Westbury Ave, Carle Place, NY
11514, United States

Hours

Reviews

3.8
949 reviews
5 stars
425
4 stars
220
3 stars
139
2 stars
51
1 star
114

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and unprofessional staff behavior.

Food Quality

Feedback indicated inconsistent food quality, with complaints about cold and stale items.

Cleanliness and Atmosphere

Some customers praised the cleanliness and pleasant atmosphere of the restaurant.

Customer Experience

While some reviews highlighted friendly staff and good service, others noted significant issues with management and order accuracy.

Operational Hours

Many customers expressed frustration over inaccurate claims of 24-hour service, with several instances of the restaurant being closed during expected hours.
  • JF
    Joseph Freda
    Nov 3, 2025
    5.0
    It's McDonald's, what more do I need to say. Always know what you are getting, great comfort food.
  • BD
    Bill Dymond
    Oct 18, 2025
    1.0
    Horrible staff that pulls race card when you tell them how horrible they are at their jobs. I asked for my receipt so I could submit a survey describing how horrible the staff was and my experience was and when I went to place the survey the system showed it was completed already. The manager herself called me a racist because I told her that they need to put people who can actually hear and understand the orders and don’t rush the customer’s order over the drive thru speaker. I plan on taking this to a corporate level. The Spanish manager Sidel was racist towards me and tried to play victim and make it look like I was the racist. Not today sweetheart. I will be calling every agency in Nassau County that deals with this restaurant and demand audits be completed. I will also be calling ICE just to be sure all the employees at this location are truly American citizens. As for this manager, I will climb the ladder at McDonald’s corporate office until she is fired. That is completely unprofessional for any employee to treat a customer, nonetheless by a manager!
  • FM
    Frank M
    Oct 6, 2025
    1.0
    Worst service ever. Waited inside at the register for 15 minutes because they were doing drive thru only. And pick up orders. What happened to walking in and getting good service. Horrible.
  • QW
    qiaoqi wang
    Aug 10, 2025
    2.0
    I order two happy meal with little McDonald toy.they gave me wrong toy without told me anything…….
  • IC
    ISMAIL Coskun
    Jul 27, 2025
    1.0
    I've been waiting inside for 15 minutes. My order is ready, but they haven't called. They are chatting inside. And my order is getting cold.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 95 Westbury Ave, Carle Place?

McDonald's is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-through service?

Yes, the drive-through is open 24/7 every day of the week.