Dunkin'

3.8
322 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Carle Place, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
251 Glen Cove Rd, Carle Place, NY
11514, United States

Hours

Reviews

3.8
322 reviews
5 stars
159
4 stars
61
3 stars
31
2 stars
17
1 star
54

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with many customers expressing dissatisfaction with the service they received.

Order Accuracy

A significant number of customers reported issues with incorrect orders, including missing items and wrong drinks.

Cleanliness

Several reviews mentioned unsanitary conditions, particularly in the bathrooms, which detracted from the overall experience.

Speed of Service

Customers frequently noted slow service, especially during busy hours, leading to frustration and long wait times.

Product Quality

Mixed feedback on product quality, with some customers enjoying the coffee while others complained about burnt or poorly made drinks.
  • TK
    Tuntu kar
    Dec 22, 2025
    1.0
    This lady is not willing to take the coupon. As she were calling me a thief. She said I stole this coupons.. she asked me so many times where I got this coupons from. This is not a good customer service.
  • RC
    Risha Chowdhury
    Dec 16, 2025
    2.0
    Yesterday morning, I ordered a coffee from this location. I placed my order at 5 11 am and went to pick it up around 5 44 am because they get busy sometimes. I do not drive so my order was for WALK IN. I ordered from here before and the door was always open for walk in. My order was a WALK IN PICK UP, not drive through. I was also rushing to get to work right after. I knocked on the door because it was locked and the lady kept giving me hand signals. She signaled to go around the drive through. I had to walk over slipper ice and slide in between the Crack of the car and window. She asked what I needed. I told her I ordered my drink a long time ago. She said "no one was coming so the door is locked, sorry". She gave me my drink that was ready and as I tried to leave, I almost fell on the slippery ice on the drive through. First of all, she saw I was waiting outside. She should have came and opened the door. I always order my drink here. Second, the cars could have hit me when she asked me to go to the drive through. I do not have a car so I had to walk there and get in between the car that was pulled up by the window. It was dark and freezing out. I almost fell. I could have slipped and cracked my head. This is a huge liability on dunkin and this was extremely unprofessional. She should have been more attentive because the sticker for the drink said WALK IN. How are you going to assume I can walk to the drive through in between cars and on top of that it was icy snow. I called the store today to talk to the manager and they told me he is busy and to call back after 10.
  • CA
    Chipilin AA
    Nov 30, 2025
    1.0
    They’re so rude don’t come here they talk to badly to you and if you don’t have exact change they tell you go somewhere else that they don’t need your business the environment is a mess unorganized and a bit dirty as well
  • AG
    ashley gonzalez
    Nov 30, 2025
    1.0
    they’re so rude heir don’t come at all they yell at you and talk to you ugly the only one who works good is Faisal
  • DM
    Daniel Murray
    Nov 29, 2025
    1.0
    If I could rate this location ZERO I would. Unfriendly staff and the worst cappuccino I’ve ever had. The lady at the cashier put no effort into saying “thank you” when she just placed the cappuccino on the counter.

Frequently Asked Questions About Dunkin'

What are the regular operating hours for Dunkin' in Carle Place, NY?

Dunkin' in Carle Place is open Monday through Saturday from 5:00 AM to 10:00 PM, and on Sunday from 5:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location provides both delivery and curbside pickup services.