Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Carle Place is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.7
619 reviews
5 stars
284
4 stars
125
3 stars
58
2 stars
34
1 star
118
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful.
Cleanliness
Many customers reported unsanitary conditions, including dirty dining areas and food preparation spaces.
Food Quality
Several reviews mentioned issues with food freshness, portion sizes, and overall quality, with complaints about cold food and inadequate servings.
Staff Attitude
Multiple customers noted that staff members displayed negative attitudes, including rudeness and lack of professionalism.
Inconsistency
Customers experienced inconsistent service and food quality, with some visits being satisfactory while others were disappointing.
EA
Edwin Alcantara
2 days ago
5.0
Solid
AA
Arman
Feb 18, 2026
1.0
East Asian girl who was working during the afternoon on Wednesday, 2/18, was immensely rude and impolite.
I was walking towards the mobile order pickup area, and I made eye contact with the girl so I proceeded to be friendly (god forbid) and say hi, but before I could even get the word out, she sternly pointed to the pickup shelf and looked away without saying anything. It felt like she was treating me like a dog, pointing at a patch of grass for me to pee on.
It was an interaction that was so reflective of the culture on this island. How most people here are just so disgustingly cold, unfriendly, aggressive and dismissive all the time. I would hope that an employee in a customer service role would display an iota of politeness, but hope is futile if the managers at these restaurants don’t train the employees on the bare fundamentals of customer service. I bet the manager is just as unfriendly as the hired employees.
LM
Long Island Ready Mix
Jan 23, 2026
5.0
Great food good spot, clean and nice staff
SS
Saurabh Sinha
Jan 13, 2026
5.0
Restaurant was very clean, chicken bowl was well filled as well.
WC
winnie chen
Dec 20, 2025
1.0
Worst chiptole, horrible customer service, will never go to this shop again
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Carle Place?
Chipotle Mexican Grill in Carle Place is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Carle Place?
It is located at 135 Old Country Rd, Carle Place, NY 11514, near Barnes & Noble.
Does Chipotle Mexican Grill offer pickup and delivery services at the Carle Place location?
Yes, they offer both in-store pickup and delivery services.
How can I order food online from Chipotle Mexican Grill in Carle Place?
You can place orders online via their website or their app, accessible through https://order.chipotle.com/ or the Chipotle app on the Apple App Store.
Does Chipotle Mexican Grill in Carle Place serve responsibly sourced food?
Yes, Chipotle follows 'Food with Integrity' principles and uses 53 real ingredients sourced from farms that adhere to humane and sustainable practices.
What types of cuisine does Chipotle Mexican Grill offer?
They offer customizable Mexican fast-casual dishes including burritos, bowls, quesadillas, tacos, and salads.
What social media platforms can I follow Chipotle Mexican Grill Carle Place on?
You can follow them on Facebook, Instagram (@chipotle), Twitter (@ChipotleTweets), Pinterest, LinkedIn, and YouTube.
Are there nearby restaurants to Chipotle Mexican Grill in Carle Place that I can visit?
Yes, nearby restaurants include Anthony's Coal Fired Pizza & Wings, Won KBBQ, New York Pizza, Red Robin Gourmet Burgers and Brews, and Red Lobster. These provide great dining options before or after your visit to Chipotle.
What nearby stores can I visit for sportswear or outdoor gear near Chipotle Carle Place?
You can visit New Balance, REI, Saucony, and Chacos for a variety of sporting goods and outdoor gear near Chipotle.
Are there clothing stores near Chipotle Mexican Grill in Carle Place?
Yes, nearby clothing stores include Men's Wearhouse, Catherines, and Victoria's Secret, offering a range of fashion and apparel options.
Brand Certified Facts from Chipotle Mexican Grill
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