Kinney Drugs

Reviews

• DB

  donna bosjlie

  Nov 9, 2025
  1.0
  i had a script sent to kinneys in canton days ago. i go to pick it up the girl said it would be ready in a hour. are you kidding me. the script was there for a couple of days. i even called to make sure it would be ready for today they said it would be. i drive all the way there it’s still not ready. ugh. wish kinneys was paying for the trip here.
• RP

  Ryan (PiousPotato)

  Nov 7, 2025
  2.0
  It's taken me 5 days to get a prescription (non controlled substance) for nerve pain and 3 days to get a script from urgent care. Worst Kinney location, go to Potsdam instead.
• MB

  Mrs Broadbent

  Oct 24, 2025
  1.0
  I called to refill a prescription in the morning figuring if they were busy they would have it done by the afternoon. Thats what i was told. I went to the store at 6pm and still wasn't done. The girl was at the back counter on her phone. When she heard the pharmacist coming she through down her phone walk to the back of the pharmacy and acted like she was doing something. She totally ignored me. Then I would have had to wait an hr? What is wrong with these people. They weren't willing to help and push the prescription to the front since we i was there and I already called and was told it would be done in the afternoon. Good customer service is dead.
• DW

  Danny White

  Oct 18, 2025
  1.0
  My wife needed meds yesterday, called in by Dr at urgent care and when she gets there she’s told 2 hours. Years ago you could walk in to Canton Kinneys with a script in hand and was told it would be ready in 15 minutes and it was or less. Been along time coming but definitely time to change pharmacy.
• MB

  Maegan Bos

  Oct 9, 2025
  1.0
  Terrible experience at the pharmacy. People are all super nice, but service was not. My doctor called my script in yesterday morning, so I called this morning to see if it was ready. They said it would be an hour. So I came in after my hour. But it wasn't ready. The pharmacist had to check it. So I sat. And waited. After 45 minutes, I went up to the desk to see how much longer it would be. I stood there at the desk waiting and nobody came to see me. Finally someone asked what I wanted. I asked how much longer it would be, and it turns out it was actually ready, but no one told me. They saw I was pissed and said we just finished it. But I saw the women pull it from a box with lots of other bags.

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