Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
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Customers consistently reported extremely long wait times, often exceeding 30 minutes, both in the drive-thru and for in-store orders.
Food Quality
Many reviews highlighted issues with food quality, including cold, incorrect, or poorly prepared items, with some customers receiving moldy food.
Cleanliness
The restaurant was frequently described as dirty, with reports of unsanitary conditions in both the dining area and restrooms.
Staff Behavior
Customer service was often criticized, with reports of rude staff, unprofessional behavior, and a lack of organization among employees.
Management Issues
Several reviews pointed to poor management and staffing levels, leading to disorganization and inadequate service.
BA
Bonnie A
Nov 16, 2025
5.0
The staff is pleasant. The food is Good I don't have too many complaints other than waiting in the drive-thru for 40 minutes that was unpleasant but that's the only complaint I have about that location so I guess that's good!
AW
A. W.
Nov 14, 2025
1.0
Soooo slow!! Do not go if you're in a hurry! Took 30 mins in the drive thru!! Not the first time it took this long - thought I'd give it another chance - big mistake!!
JJ
J
Nov 13, 2025
3.0
Based on other reviews of this location, I can somewhat understand how my experience turned out the way it did. I went through the drive-thru on 11/1/2025 at 2:44pm and ordered two cheeseburgers with extra pickles. The drive-thru staff themselves were very pleasant and provided good customer service, so that wasn’t the issue.
The downside was the food quality. Even though there were no other cars in the drive-thru, I waited over five minutes, and the food still came out cold. The cheeseburgers didn’t include pickles—regular or extra—and there were no onions either. It seemed like the line cook wasn’t paying close attention to the order or the ticket details.
Overall, the staff was friendly and caring, but the accuracy and quality of the food missed the mark. My takeaway is to double-check my bag before leaving this location in the future.
LL
Lisa LaBonte
Nov 12, 2025
1.0
If you’ve ever wanted to experience a live-action traffic experiment gone horribly wrong, swing through this drive-through.
You enter a tiny lane that splits into two ordering lanes — sounds efficient, right? Wrong. Because about one car length later, both lanes have to immediately merge back into one to reach the single payment and pickup window. It’s like watching a demolition derby in slow motion, complete with honking horns, angry hand gestures, and confused drivers trying to remember how merging works.
It took nearly 40 minutes to get food — and this wasn’t even during lunch or dinner rush. Meanwhile, the poor folks who actually parked and went inside? Trapped. Cars wrapped around the building like a metal python, blocking every single parking space.
Whoever designed this drive-through deserves an award — for most chaotic traffic simulation ever created.
LK
Laural Keyla
Nov 1, 2025
1.0
You'd think being right off the thruway this McDonald's would be managed well, but quite the opposite. You're better off paying half the amount of money for fresh food from somewhere else than wait 20+ minutes for food here. Insane.