Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Canastota, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.9
368 reviews
5 stars
179
4 stars
74
3 stars
62
2 stars
14
1 star
39
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, both in-store and at the drive-thru, with some experiencing waits of over 20 minutes.
Staff Attitude
Feedback indicated a mix of friendly and rude staff interactions, with some customers feeling ignored or treated poorly.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong modifications.
Cleanliness
The establishment was generally noted as clean, but some customers mentioned areas needing improvement.
Product Quality
While some customers enjoyed the coffee and food, others reported dissatisfaction with the quality of certain items, such as donuts and hashbrowns.
- BBBrandie BrandNov 10, 20255.0They made my order quickly and correctly. They were friendly and polite. Great experience overall.
- SBSteven BuckSep 18, 20251.0Sooooooooo sloooow
- SGSean GaluszkaSep 4, 20251.0The workers completely ignored me as I stood at the counter. There was no one going through the drive-through. The workers were talking to each other through the drive-through. When one of them walked by me twice without acknowledging me at the counter, I simply said hello. They turned to me and yelled. You’ll just have to wait! And went back to their conversation. Here’s a photo. by the way, I got tired of standing there while they chatted, so I left. Won’t be back.
- KKkelsiAug 30, 20251.0I went to your establishment in Canastota NY and was greeted by a 5 minute wait at the speaker in the drive thru with only one customer ahead of me. Then once I got to the window I got hot coffee poured on my hands and a mediocre apology then had to wait another 5 minutes to get food that seemed to be made in your blender. Once then eating the food it felt like i was then chewing on the remains of a cereal box dressed in chipotle aïoli . Thank you for your time sorry about the people you chose to employ
- JDJames DonnerAug 24, 20251.0Took 16 minutes to get through the line just to order on a sunday morning. Then 6 minutes after I paid for my food and drink does the cashier finally get my food made. Overall spent 27 minutes in line.
Frequently Asked Questions About Dunkin'
What are the opening hours of Dunkin' in Canastota, NY?
Dunkin' in Canastota, NY is open daily from 5:00 AM to 9:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, Dunkin' in Canastota offers delivery and curbside pickup services.
What are some of the holiday drinks currently available at this Dunkin'?
Currently, you can try the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher at this Dunkin'.
Can I order ahead using a mobile app for faster service at this Dunkin'?
Yes, you can use the Dunkin' mobile app available on iOS and Android to order ahead for a fast grab and go experience.
What types of meals does Dunkin' serve at this location?
This Dunkin' serves breakfast, lunch, and brunch.
Does this Dunkin' have a drive-thru service?
Yes, the Dunkin' in Canastota features a drive-thru for convenient service.
What are some nearby places of interest customers can visit before or after Dunkin'?
Nearby attractions include South Bay Harbor park, Oneida Lake Marina for boating activities, and PlayOn Slot Parlor by Turning Stone casino for entertainment.
Where can I get gas or convenience items near Dunkin' in Canastota?
SavOn offers gas, convenience store items, and food options close to Dunkin'.
Are there other food and drink spots near Dunkin'?
Yes, Coneheads Caribbean Ice Cream and Johnnie's Pier 31 seafood restaurant are nearby options for ice cream, cocktails, and dining.
Does Dunkin' in Canastota provide Wi-Fi and accept credit or debit cards?
Yes, this Dunkin' offers free Wi-Fi and accepts both credit and debit card payments.