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Brand Certified

Wendy's

3.8
(932 reviews)

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
10 Ellen Polimeni Blvd, Canandaigua, NY
14424, United States

Hours

Reviews

3.8
932 reviews
5 stars
397
4 stars
229
3 stars
165
2 stars
44
1 star
97

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, poor service, and staff attitudes that detracted from their experience.

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty tables, floors, and a cluttered kitchen area.

Food Quality

There were numerous complaints about cold or poorly prepared food, including old fries and incorrect orders.

Staff Friendliness

Despite service issues, some customers praised the friendliness and helpfulness of individual staff members.

Overall Experience

Many customers expressed disappointment with their experiences, suggesting a decline in quality and service over time.
  • BP
    Brittany Pulver
    Jan 30, 2026
    1.0
    Door dash orders are ruining this place. They can’t keep up with drive thru, inside customers and pick up orders/delivery. Same for so many restaurants . Wish corporate would put a cap on orders so the employees can actually serve the customers that are physically there. I haven’t been back in over a year and I’m sure others feel the same based on reviews.
  • JC
    Joe Caramazza
    Jan 15, 2026
    1.0
    Waited 35 minutes in the drive thru tonight. This place has fallen off a cliff in terms of customer service, cleanliness, and food quality over the years. To the point where if you want wendys, it may be quicker, and better tasting to travel 20 minutes to the Geneva location. Even with the 20 minute drive you will still have your food faster than the one in Canandaigua.
  • DS
    Darrell Swan
    Jan 3, 2026
    5.0
    The bacon double cheeseburger meal, was hot, French fries Hot out of the oil, the best way to have them. I love being able to taste the meat.
  • KP
    Ken Patterson
    Nov 16, 2025
    1.0
    The breakfast was gross. Sausage and eggs were both cold, cheese just slapped on there, cold, English muffins were hard as a rock and cold, though they had obviously been toasted at some point in the past. On top of that they got my order wrong.
  • MM
    Melvin Medina
    Nov 4, 2025
    1.0
    I placed an order through the drive-thru, and when I received my food, it was cold. Before my order was handed over, I observed an employee at the window handling items in the cooler while seemingly confirming my vehicle’s position in line. Regardless of intent, this came across as unprofessional and concerning — especially for a local business that relies on community trust. Additionally, the kitchen area appeared cluttered, with boxes scattered around. This presents a clear safety and fire hazard that should be addressed and properly organized.

Frequently Asked Questions About Wendy's

Is the Wendy's at 10 Ellen Polimeni Blvd in Canandaigua currently open?

Yes, the Wendy's at 10 Ellen Polimeni Blvd, Canandaigua is open and committed to serving quality food every day.

What are the operating hours for Wendy's drive-thru in Canandaigua?

The drive-thru is open daily from 6:30 AM until 1:00 AM.

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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