Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Multiple customers reported unsanitary conditions, including dirty floors, sticky tables, and a generally unkempt dining area.
Service Speed
Many reviews highlighted slow service, particularly during busy times, with long wait times reported in both drive-thru and dine-in.
Staff Friendliness
Despite some negative experiences, several customers praised the friendliness and helpfulness of the staff.
Order Accuracy
Numerous customers experienced issues with incorrect orders, leading to dissatisfaction and frustration.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others reported cold or old food.
KP
Ken Patterson
Nov 16, 2025
1.0
The breakfast was gross. Sausage and eggs were both cold, cheese just slapped on there, cold, English muffins were hard as a rock and cold, though they had obviously been toasted at some point in the past. On top of that they got my order wrong.
MM
Melvin Medina
Nov 4, 2025
1.0
I placed an order through the drive-thru, and when I received my food, it was cold. Before my order was handed over, I observed an employee at the window handling items in the cooler while seemingly confirming my vehicle’s position in line. Regardless of intent, this came across as unprofessional and concerning — especially for a local business that relies on community trust. Additionally, the kitchen area appeared cluttered, with boxes scattered around. This presents a clear safety and fire hazard that should be addressed and properly organized.
RZ
R Z
Sep 19, 2025
2.0
This location in canandaigua is disgusting! Dirty rug, Sticky tables, sticky floor, smells, wallpaper is peeling off, crumbs and garbage on the floor! Luckily the employees are friendly and food comes out fairly quick but not all the time. I really don't go to this location often. But when I do it's in hopes that it's clean.
CF
Carol Force
Aug 25, 2025
5.0
Very friendly.
CM
christina mcloud
Aug 24, 2025
1.0
Horrible service. Still sitringnin drive thru for 2 sandwiches. She gave our drinks no straws... melted cold foam
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Canandaigua, NY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Canandaigua, NY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (585) 394-8660.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 571 Canandaigua Wendy’s serve breakfast?
Yes, this Wendy’s location in Canandaigua, NY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's at 10 Ellen Polimeni Blvd in Canandaigua currently open?
Yes, the Wendy's at 10 Ellen Polimeni Blvd, Canandaigua is open and committed to serving quality food every day.
What are the operating hours for Wendy's drive-thru in Canandaigua?
The drive-thru is open daily from 6:30 AM until 1:00 AM.
Does this Wendy's location serve breakfast?
Yes, Wendy's in Canandaigua serves breakfast, including combos, sandwiches, coffee, and sides available via order.wendys.com or their app.
What payment methods are accepted at Wendy's in Canandaigua?
This Wendy's accepts American Express, cash, Discover, Mastercard, and Visa.
Can I order Wendy's food online or through an app?
Yes, you can order online at order.wendys.com or via the Wendy's mobile app.
How can I provide feedback or contact the Wendy's location in Canandaigua?
You can contact them at (585) 394-8660, use Live Chat via their contact page, call 888-624-8140, or complete their customer satisfaction survey online.
What nearby restaurants are close to Wendy's that I might want to visit as well?
Nearby dining options include Tim Hortons for coffee, Pontillo's Pizza & Pasta and Koozinas Restaurant for pizza, and Fire on the Lake and Young Lion Brewing Company for diverse meals and drinks.
Are there any grocery or retail stores near Wendy's in Canandaigua?
Yes, Wegmans is a nearby retail store where you can shop for groceries before or after dining at Wendy's.
What fitness or wellness facilities are near Wendy's?
Nearby fitness options include Curves gym and Canandaigua CrossFit for workouts and recreational activities.
How can nearby landmarks or services help me when visiting Wendy's?
Landmarks such as Pinnacle North Apartments provide easy accommodation options, while places like Walgreens pharmacy nearby can fulfill additional needs during your visit to Wendy's.