Wendy's

3.8
929 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
10 Ellen Polimeni Blvd, Canandaigua, NY
14424, United States

Hours

Reviews

3.8
929 reviews
5 stars
394
4 stars
230
3 stars
165
2 stars
44
1 star
96

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported unsanitary conditions, including dirty floors, sticky tables, and a generally unkempt dining area.

Service Speed

Many reviews highlighted slow service, particularly during busy times, with long wait times reported in both drive-thru and dine-in.

Staff Friendliness

Despite some negative experiences, several customers praised the friendliness and helpfulness of the staff.

Order Accuracy

Numerous customers experienced issues with incorrect orders, leading to dissatisfaction and frustration.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others reported cold or old food.
  • KP
    Ken Patterson
    Nov 16, 2025
    1.0
    The breakfast was gross. Sausage and eggs were both cold, cheese just slapped on there, cold, English muffins were hard as a rock and cold, though they had obviously been toasted at some point in the past. On top of that they got my order wrong.
  • MM
    Melvin Medina
    Nov 4, 2025
    1.0
    I placed an order through the drive-thru, and when I received my food, it was cold. Before my order was handed over, I observed an employee at the window handling items in the cooler while seemingly confirming my vehicle’s position in line. Regardless of intent, this came across as unprofessional and concerning — especially for a local business that relies on community trust. Additionally, the kitchen area appeared cluttered, with boxes scattered around. This presents a clear safety and fire hazard that should be addressed and properly organized.
  • RZ
    R Z
    Sep 19, 2025
    2.0
    This location in canandaigua is disgusting! Dirty rug, Sticky tables, sticky floor, smells, wallpaper is peeling off, crumbs and garbage on the floor! Luckily the employees are friendly and food comes out fairly quick but not all the time. I really don't go to this location often. But when I do it's in hopes that it's clean.
  • CF
    Carol Force
    Aug 25, 2025
    5.0
    Very friendly.
  • CM
    christina mcloud
    Aug 24, 2025
    1.0
    Horrible service. Still sitringnin drive thru for 2 sandwiches. She gave our drinks no straws... melted cold foam

Frequently Asked Questions About Wendy's

Is 571 Canandaigua Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.