Wendy's

3.8
928 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
10 Ellen Polimeni Blvd, Canandaigua, NY
14424, United States

Hours

Reviews

3.8
928 reviews
5 stars
395
4 stars
228
3 stars
165
2 stars
44
1 star
96

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with cold or old food, including cold fries and improperly prepared items.

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty tables, floors, and carpets.

Service Speed

Many customers experienced long wait times, both in the drive-thru and inside the restaurant, with some noting that staff prioritized delivery orders over walk-in customers.

Staff Attitude

While some reviews praised friendly staff, others reported rude service and unprofessional behavior from employees.
  • DS
    Darrell Swan
    Jan 3, 2026
    5.0
    The bacon double cheeseburger meal, was hot, French fries Hot out of the oil, the best way to have them. I love being able to taste the meat.
  • KP
    Ken Patterson
    Nov 16, 2025
    1.0
    The breakfast was gross. Sausage and eggs were both cold, cheese just slapped on there, cold, English muffins were hard as a rock and cold, though they had obviously been toasted at some point in the past. On top of that they got my order wrong.
  • MM
    Melvin Medina
    Nov 4, 2025
    1.0
    I placed an order through the drive-thru, and when I received my food, it was cold. Before my order was handed over, I observed an employee at the window handling items in the cooler while seemingly confirming my vehicle’s position in line. Regardless of intent, this came across as unprofessional and concerning — especially for a local business that relies on community trust. Additionally, the kitchen area appeared cluttered, with boxes scattered around. This presents a clear safety and fire hazard that should be addressed and properly organized.
  • RZ
    R Z
    Sep 19, 2025
    2.0
    This location in canandaigua is disgusting! Dirty rug, Sticky tables, sticky floor, smells, wallpaper is peeling off, crumbs and garbage on the floor! Luckily the employees are friendly and food comes out fairly quick but not all the time. I really don't go to this location often. But when I do it's in hopes that it's clean.
  • CM
    christina mcloud
    Aug 24, 2025
    1.0
    Horrible service. Still sitringnin drive thru for 2 sandwiches. She gave our drinks no straws... melted cold foam

Frequently Asked Questions About Wendy's

Is 571 Canandaigua Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is the Wendy's at 10 Ellen Polimeni Blvd in Canandaigua currently open?

Yes, the Wendy's at 10 Ellen Polimeni Blvd, Canandaigua is open and committed to serving quality food every day.