McDonald's

3.6
1495 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
17 Ellen Polimeni Blvd, Canandaigua, NY
14424, United States

Hours

Reviews

3.6
1,495 reviews
5 stars
542
4 stars
374
3 stars
283
2 stars
102
1 star
194

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and issues with order accuracy.

Food Quality

Many reviews highlighted inconsistent food quality, including cold, undercooked, or poorly assembled items.

Cleanliness

Numerous customers noted unsanitary conditions, including dirty floors and tables, impacting their dining experience.

Staff Attitude

Feedback varied on staff friendliness, with some praising helpful employees while others reported rudeness and poor customer service.
  • LN
    LeuNatic Nstrumentals
    Dec 30, 2025
    5.0
    The food took a couple extra minutes but the fries were very crispy and fresh, the staff was generous and kind. I love Mickey's!
  • JS
    Jon Schwartz
    Dec 27, 2025
    4.0
    Okay chicken sandwich. Quick through the drive thru
  • JB
    jeremy borsching
    Dec 27, 2025
    4.0
    Usually really busy and I have to wait about 7-10 minutes to get my food, other than that staff is curtious, friendly and polite 96%of the time.
  • JB
    Johann Bass
    Dec 21, 2025
    5.0
    I usually do not rate national chains. This location was clean and the crew members were nice and attentive. This is a great location for friendliness and professionalism that keeps us coming back!!
  • TB
    Tammy Brockway
    Dec 12, 2025
    2.0
    Staff turnover. Rude drive thru people. Subpar, cold food. Not worth the stop. Cookie tote however is always warm and fresh

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's in Canandaigua, NY?

McDonald's in Canandaigua is open every day from 5:00 AM to 1:30 AM.

What are the delivery hours for this McDonald's location?

Delivery is available daily from 5:00 AM to 12:30 AM at this location.