Brand Certified
McDonald's
3.6(1507 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
17 Ellen Polimeni Blvd, Canandaigua, NY
14424, United States
Certified by McDonald's • Mar 01, 2026
(585) 396-1350
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.6
1,507 reviews
5 stars
547
4 stars
375
3 stars
285
2 stars
102
1 star
198
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported frequent issues with incorrect orders, including missing items and wrong modifications.
Cleanliness
Numerous reviews highlighted unsanitary conditions, with dirty floors, tables, and bathrooms being a common complaint.
Service Speed
Customers consistently noted slow service, particularly during busy times, with long wait times reported in both drive-thru and in-store.
Food Quality
There were multiple complaints about food quality, including undercooked items, cold food, and poorly assembled meals.
Staff Attitude
While some customers praised friendly staff, others reported rude or inattentive service, particularly during busy hours.
- SWSarah WilsonFeb 19, 20261.0We went to get a milk shake and a hot fudge Sunday and their ice creme machine is down!! It is always down at 10pm!!
- JUJoe UglialoroFeb 6, 20261.0I stopped eating fast food for a while now but when I come in here for a door dash multiple times a week and there is no line and 5 employees upfront and they all look at you and don't say nothing no hi or are you being helped or can I help you every single person looks at you and continues doing nothing while 1 person gets the food ready this is by far the worst McDonald's I've been to and have gone to.. and food takes FOREVER!!! get my kids McDonald's ( happy meals) and we are sitting there for 15-20 min after waiting God knows how long just to order that y'all need to step up and be better don't like your job and are miserable find a different job
- AAalex arguijoJan 20, 20261.0Can't get a simple cheeseburger correct. Check your food! This happens too often.
- CCChambray CampbellJan 20, 20265.0I visit this location about once a week for breakfast and they are always very fast. Even when the drive-thru line is long, the wait passes very quickly and the staff has always been pleasant and professional. The food is consistently good and tidy.
- SHSavannah HermannJan 17, 20261.0Ordered food for my children from this location and it arrived with a blue restaurant grade bandaid stuck inside the happy meal for my 4 year old daughter…. I have been in the industry for 15+ years and Those band aids are designed to be super visible to prevent this from happening. Not to mention if you have a cut and bandaid you should still have gloves on for food safety purposes. Clearly no kind of quality checks happening for food safety and it’s honestly disgusting this happened especially for a meal meant for a child. Luckily I check my kids food and found this before she did.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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