Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,485 reviews
5 stars
541
4 stars
372
3 stars
280
2 stars
101
1 star
191
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, incorrect orders, and unhelpful staff, leading to frustration and dissatisfaction.
Cleanliness
Multiple reviews highlighted poor cleanliness, with dirty floors, unsanitary conditions, and unkempt dining areas.
Food Quality
There were numerous complaints about food quality, including cold items, incorrect orders, and overall decline in standards.
Staff Attitude
Several customers noted rude or indifferent behavior from staff, contributing to a negative dining experience.
Positive Experiences
Despite the issues, some customers praised the friendly staff and good food on occasion, indicating variability in service quality.
- DDDeadlyfire1101Nov 17, 20252.0Went through the drive through gm was on the speaker inpatient when I was trying to make my order straight disrespectful I feel bad for the employees if this is the way she treats the customers
- CMChris MontanaNov 13, 20251.0Took 15 minutes to get my food and the fries were over salted
- MCMichelle CNov 4, 20251.0I was in this location today and ordered a milkshake. Over 15 minutes later I had to beg for a refund and left with no milkshake. Only thing I got was an attitude when I asked for a the person to take my order when the screen didn't work. I went down the street to Wendy's!!
- KRKim ReedOct 25, 20253.0The atmosphere was family friendly.. service was prompted due to lunch rush. The wall decorations with the court house still keeps me puzzled. What happened to the Ronald McDonald's crew?..
- ELEG LeonardOct 14, 20252.0Rainy day created wet floors leading to the floors like a skating rink. Place was dirty and unkept. Food was not the McDonald's standard remembered. Many other choices for the money. Tried to reply. Your site wanted a case number after I responded. Gave up.
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's in Canandaigua, NY?
McDonald's in Canandaigua is open every day from 5:00 AM to 1:30 AM.
What are the delivery hours for this McDonald's location?
Delivery is available daily from 5:00 AM to 12:30 AM at this location.
Does this McDonald's offer drive-thru service and what are its hours?
Yes, the drive-thru is open every day from 5:00 AM to 1:00 AM.
What payment methods are accepted at McDonald's in Canandaigua?
Payments can be made via American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there a mobile app available for ordering from McDonald's?
Yes, you can order through the McDonald's App available on both Apple App Store and Google Play Store.
Does this McDonald's location support curbside pickup?
Yes, curbside pickup service is available at this McDonald's.
Where is this McDonald's located?
It is located at 17 Ellen Polimeni Blvd, Canandaigua, NY 14424, USA.
What nearby places can customers visit before or after their meal at McDonald's?
Customers can visit the nearby shopping center Parkway Plaza, the grocery store Wegmans, or enjoy a coffee at Tim Hortons.
Are there other dining options near this McDonald's?
Yes, nearby restaurants include Great Wall Chinese Restaurant, Sakura Japanese Steak House and Sushi Bar, Wendy's, Pontillo's Pizza & Pasta, and Fire on the Lake.
What nearby amenities could assist customers visiting McDonald's?
Customers can use the LibertyX Bitcoin ATM or visit Walgreens pharmacy and convenience store nearby for additional services.