Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Canandaigua, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous customers reported rude staff, incorrect orders, and long wait times, particularly in the drive-thru.
Product Quality
Inconsistent quality of coffee and food items, with complaints about stale products and incorrect orders.
Cleanliness
Several reviews mentioned dirty floors and unsanitary conditions, impacting the overall dining experience.
Staff Performance
Mixed feedback on staff performance; while some praised friendly service, others noted a lack of attentiveness and professionalism.
Atmosphere
The atmosphere was described as chaotic at times, with some customers feeling ignored or unacknowledged by staff.
TH
Tyler Hayes
Nov 8, 2025
1.0
I come here all the time and I’m afraid I won’t be coming back…I’ve been here for 35 minutes waiting for an iced coffee, and when they put it on the counter it was definitely not iced coffee, it looked and tasted like dull iced tea.
I saw there for 20 minutes waiting for someone to help me and nobody said a word…so I left the drink on the counter and walked out.
Terrible service, waste of money.
BB
budnick
Nov 7, 2025
1.0
Id give zero stars. Getting sick of Dunkin using the road for their drive thru blocking traffic
DR
Daniel Roman
Oct 26, 2025
4.0
What they did with the new Dunkin’ Donuts you really don’t wanna stay here. The day I was here I think they were short staffed because took forever.
MM
Madison Miller
Oct 25, 2025
1.0
Rude worker at the drive thru window, was given the wrong drink then given attitude again to remake it. It was iced tea, probably the easiest drink to make.
AB
Avery Brzezinski
Oct 20, 2025
1.0
they refuse to give me my donuts multiple times and they never give me any bacon and it never has maple they always give me extra ice when I say light ice floor is super dirty and sticky workers are very rude bad atmosphere. I have been a very loyal customer so this is very disappointing. Would not recommend going to the Canandaigua Dunkin be more like Farmington