Chipotle Mexican Grill

3.6
447 reviews
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Business Details

282 Eastern Blvd, Canandaigua, NY
14424, United States
(585) 412-2041
https://www.chipotle.com
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About

Mexican Restaurant
Chipotle Canandaigua is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
282 Eastern Blvd, Canandaigua, NY
14424, United States

Hours

Reviews

3.6
447 reviews
5 stars
192
4 stars
98
3 stars
43
2 stars
24
1 star
90

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with many experiencing small portions, bland flavors, and missing ingredients.

Cleanliness

Multiple reviews highlighted poor cleanliness in the dining area and food preparation areas, with dirty tables and overflowing trash.

Service Issues

There were frequent complaints about rude staff, slow service, and incorrect orders, leading to a frustrating customer experience.

Stock Availability

Customers noted that the location often runs out of key ingredients, such as rice and chips, impacting their ability to order their preferred meals.

Positive Experiences

Despite the negative feedback, some customers praised the food and service during certain visits, indicating that experiences can vary.
  • JJ
    Jeffrey
    Oct 29, 2025
    5.0
    Had a great experience here and they loaded up our bowl & burrito!!
  • NN
    nick
    Oct 20, 2025
    2.0
    I’ve been coming here a couple times a month for 2 years. I used to say how this is the best Chipotle I’ve ever been too. Always fast, delicious and good portions. Was the only chipotle I ever felt comfortable preferring through the app and not worry about getting skimped. Not anymore. 3 times in the past 6 weeks I’ve been completely skimped on mobile orders. Not sure what changed but it’s a shame. This place has really gone downhill in the past few months.
  • WM
    W M
    Oct 18, 2025
    2.0
    Generic flavorless cheap. It's basically only a quarter step better than fast food places. But you pay ridiculous prices
  • BB
    B
    Oct 14, 2025
    1.0
    Food counter and back prep tables all had so much food all over them. No one was bothering to wipe down any surface. Food was mixed in the wrong containers due to sloppyness. I got the carne asada bowl and it had chunks of fat as well as carne asada in it. Would be nice if when prepping they could cut this off. Made it really unappealing.
  • RL
    Rachel Landis
    Sep 23, 2025
    5.0
    I always loved myself a good Chipotle bowl, they are superb 👌
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Frequently Asked Questions About Chipotle Mexican Grill

Where is Chipotle Mexican Grill located in Canandaigua?

Chipotle Mexican Grill is located at 282 Eastern Blvd, Canandaigua, NY 14424.

What are the opening hours of Chipotle Mexican Grill in Canandaigua?

Chipotle Mexican Grill in Canandaigua is open from 10:45 AM to 10:00 PM from Monday to Tuesday and Thursday to Sunday. The restaurant is closed on Wednesdays.