Chipotle Canandaigua is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers reported inconsistent food quality, with many experiencing small portion sizes and missing ingredients.
Cleanliness
Multiple reviews highlighted unsanitary conditions in the dining area and food preparation spaces.
Service Issues
There were frequent complaints about poor customer service, including rude staff and long wait times.
Stock Availability
Many customers noted that the location often runs out of key ingredients, affecting their orders.
Overall Experience
While some customers enjoyed their meals, many expressed disappointment with the overall experience at this location.
EW
Eric Welch
4 days ago
2.0
Canandaigua Chipotle. Out of forks, out of napkins, out of a few drinks, out of fajitas (peppers and onions always), unkempt dining area and garbage overflowing. All at 530pm and not busy; we walked right in to order. So no excuse. Gotta do way better please.
CW
Caroline Wendt
Dec 11, 2025
5.0
I love the food
MS
Melissa Silcox
Dec 3, 2025
1.0
I seriously just paid 15 bucks for a bowel that is so small, and with no meat.
JJ
Jeffrey
Oct 29, 2025
5.0
Had a great experience here and they loaded up our bowl & burrito!!
NN
nick
Oct 20, 2025
2.0
I’ve been coming here a couple times a month for 2 years. I used to say how this is the best Chipotle I’ve ever been too. Always fast, delicious and good portions. Was the only chipotle I ever felt comfortable preferring through the app and not worry about getting skimped. Not anymore. 3 times in the past 6 weeks I’ve been completely skimped on mobile orders. Not sure what changed but it’s a shame. This place has really gone downhill in the past few months.
Frequently Asked Questions About Chipotle Mexican Grill
Where is Chipotle Mexican Grill located in Canandaigua?
Chipotle Mexican Grill is located at 282 Eastern Blvd, Canandaigua, NY 14424.
What are the opening hours of Chipotle Mexican Grill in Canandaigua?
Chipotle Mexican Grill in Canandaigua is open from 10:45 AM to 10:00 PM from Monday to Tuesday and Thursday to Sunday. The restaurant is closed on Wednesdays.
How can I order food online from Chipotle Canandaigua?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle app available at https://chipotle.app.link/Carne-Apple.
What kind of food does Chipotle Mexican Grill in Canandaigua offer?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
Does Chipotle Canandaigua have a rewards program?
Yes, you can sign up for Chipotle Rewards to get exclusive offers and earn free food.
Is Chipotle Mexican Grill in Canandaigua LGBTQ-friendly?
Yes, Chipotle welcomes LGBTQ customers and is committed to inclusivity.
What is a recommended nearby place to visit after dining at Chipotle Canandaigua?
After dining, you might want to visit 'Sally Beauty' for beauty products or 'Rose Nails & Spa' for relaxation and spa treatments, both located close by.
Are there any nearby shipping services near Chipotle Canandaigua?
Yes, there are multiple shipping services nearby including the 'Authorized Shipping Outlet' and 'UPS Access Point location' for your courier and shipping needs.
Can I combine a visit to Chipotle with a trip to get a haircut locally?
Absolutely! You can visit nearby hair salons such as 'Family Hair' or 'Great Clips' before or after enjoying your meal at Chipotle.
How can I contact Chipotle Mexican Grill in Canandaigua for inquiries?
You can reach Chipotle Canandaigua by phone at +1 585-412-2041 or by email at NY.3803.Canandaigua@chipotle.com.