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Arby's

4.1
(837 reviews)
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Business Details

140 Eastern Blvd, Canandaigua, NY
14424, United States
(585) 396-9356
http://www.arbys.com/locations/us/ny/canandaigua/140-eastern-blvd/store-5676
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
140 Eastern Blvd, Canandaigua, NY
14424, United States

Hours

Reviews

4.1
837 reviews
5 stars
403
4 stars
241
3 stars
111
2 stars
35
1 star
47

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the food for being fresh and delicious, although there were some complaints about cold or burnt items.

Service Issues

Several reviews highlighted poor customer service experiences, including rude staff and incorrect orders.

Cleanliness

The cleanliness of the dining area received mixed reviews, with some customers noting it was clean while others found it lacking.

Speed of Service

While many customers appreciated the fast service, others reported long wait times, especially in the drive-thru.

Positive Experiences

Despite some negative feedback, many customers expressed overall satisfaction with their visits and indicated they would return.
  • EW
    Eric Welch
    Feb 14, 2026
    4.0
    My only wish and suggestion is that they can add Horsey Sauce to the sandwiches, and not just packets of it (drive thru/to-go).
  • DS
    Darrell Swan
    Jan 3, 2026
    5.0
    The food was fresh, not dry, good and hot. Service was quick. We ordered the $7.99 meat and three box and perfect.
  • PE
    Paul English
    Jan 3, 2026
    4.0
    Food is always good at Arby's and the service in canandaigua is always good. The atmosphere is the same
  • AH
    Amber Hellinger
    Dec 23, 2025
    1.0
    Ugh I was the only person in the drive through with a simple order they even repeated it back then messed it all up gave us cold fries forgot the dipping sauce and had the nerve to be rude on the loud speaker for no reason at all
  • ZH
    Zakkery Hann
    Dec 17, 2025
    1.0
    This is their newest steak from Arby’s. It’s burnt it’s charcoal. You can’t even take a bite out of it. It’s hard
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Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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