Arby's

4.1
832 reviews
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Business Details

140 Eastern Blvd, Canandaigua, NY
14424, United States
(585) 396-9356
http://www.arbys.com/locations/us/ny/canandaigua/140-eastern-blvd/store-5676
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
140 Eastern Blvd, Canandaigua, NY
14424, United States

Hours

Reviews

4.1
832 reviews
5 stars
403
4 stars
238
3 stars
110
2 stars
35
1 star
46

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers enjoyed the food while others reported cold or poorly prepared items.

Service Issues

Numerous complaints about slow service, incorrect orders, and rude staff interactions.

Cleanliness

Inconsistent cleanliness reported; some customers found the dining area clean while others noted dirty tables and unkempt conditions.

Drive-Thru Experience

Drive-thru service is generally fast, but some customers experienced long waits and issues with their orders.

Positive Experiences

Several customers expressed overall satisfaction with their visits, highlighting good food and friendly staff.
  • DS
    Darrell Swan
    Jan 3, 2026
    5.0
    The food was fresh, not dry, good and hot. Service was quick. We ordered the $7.99 meat and three box and perfect.
  • PE
    Paul English
    Jan 3, 2026
    4.0
    Food is always good at Arby's and the service in canandaigua is always good. The atmosphere is the same
  • AH
    Amber Hellinger
    Dec 23, 2025
    1.0
    Ugh I was the only person in the drive through with a simple order they even repeated it back then messed it all up gave us cold fries forgot the dipping sauce and had the nerve to be rude on the loud speaker for no reason at all
  • ZH
    Zakkery Hann
    Dec 17, 2025
    1.0
    This is their newest steak from Arby’s. It’s burnt it’s charcoal. You can’t even take a bite out of it. It’s hard
  • NG
    Nuka-Cherry Gulper
    Nov 21, 2025
    5.0
    We only got drive thru, but oh my it was delicious!
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