Dunkin'

3.3
219 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Canaan, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
12845 NY-22, Canaan, NY
12029, United States

Hours

Reviews

3.3
219 reviews
5 stars
86
4 stars
30
3 stars
27
2 stars
10
1 star
66

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor service, including long wait times, rude staff, and frequent order mistakes.

Cleanliness

Customers noted that the store was often dirty, with unclean tables and trash in the napkin area.

Staff Attitude

While some employees were praised for their friendliness, many reviews mentioned rude behavior and a lack of professionalism from staff.

Operational Issues

The drive-thru was frequently closed, and customers reported inconsistent availability of menu items.

Food Quality

Several customers expressed dissatisfaction with the quality of food, citing issues like cold items and incorrect orders.
  • GN
    Grey N9ne
    Nov 30, 2025
    1.0
    Was given an iced drink when I asked for hot, and then remade my drink and it was not ice cold but still cold. Not gonna wait even longer for a third try…
  • TC
    TECH CREATION
    Nov 7, 2025
    5.0
    Awesome 😎 experience , clean and easy access 👌
  • AS
    Addison Southwick
    Nov 4, 2025
    3.0
    Drive thru is often closed with a handwritten sign.
  • AL
    Alejandro Lopera
    Nov 2, 2025
    1.0
    I do not recommend this place. The service from the employees is very poor; they act like they own the place, they're always on the phone, and they're angry about serving you.
  • MM
    Murfit
    Oct 20, 2025
    1.0
    The service at this place is always unpredictable waited for over 10 minutes at the drive-thru nobody answered so I drove up ignored me for another 5 minutes finally took the order and now I have been waiting 15 minutes was greeted at the window by a very rude manager because I knocked on the window gently to get someone's attention and I am still waiting should not take 25 minutes to get two coffees

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Canaan, NY?

Dunkin' in Canaan, NY is open 24 hours every day of the week.

Does this Dunkin' location offer delivery or curbside pickup services?

This Dunkin' location does not offer delivery services, but it does have curbside pickup available.