Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
1,011 reviews
5 stars
369
4 stars
216
3 stars
154
2 stars
47
1 star
225
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported extremely slow service, long wait times, and rude staff interactions.
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty floors, sticky surfaces, and unclean bathrooms.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and poorly prepared food.
Food Quality
Feedback indicated that food was often cold, stale, or overcooked, leading to dissatisfaction with the overall dining experience.
- KMKatharine MooreJan 4, 20263.0Food was cold and fries weee dried out and no salt
- JBJordan BoronkaDec 10, 20252.0Stale food even worse service, waited at the speaker for five minutes just to be barked at for my order. Another ten minutes at the window waiting thinking they forgot about me. Finally get the food and it all tastes stale like it'd been sitting there. That's not even to mention the several times I've went hours before close just to be met by the sight of all employees smoking by the dumpsters and not even acknowledging customers at the window.
- ANAnir NoelDec 3, 20251.0Slow service. Dirty tables. Overcooked food.
- ABAmanda BlakeNov 29, 20253.0Had to try some new frosty flavors :) snickerdoodle was yummy
- JFJeremy FoisiaNov 24, 20251.0I ordered two 4 piece chicken tenders they put 3 in the box I opened up the other back and the same thing there were 3 pieces of chicken then I ask the lady and she said i put an extra piece in each box well then you need to go back to school and learn how to count because 3 doesn't add to 4 and sure don't add to an extra piece of chicken I'm very disappointed not to mention the attitude I got when I asked for the 4 piece of chicken
Frequently Asked Questions About Wendy's
Is 598 W. Genesee Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Wendy's at 5309 W. Genesee Street in Camillus, NY currently open?
Yes! This Wendy's location is open daily from 9:00 AM to midnight.
Does this Wendy's offer drive-through service?
Yes, drive-through service is available daily from 9:00 AM to midnight.
What meals are served at this Wendy's?
This Wendy's location serves breakfast, lunch, and dinner.
How can I order food online from this Wendy's?
You can order online through the Wendy's app or visit order.wendys.com and select the Camillus location to place your order.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Is breakfast available at Wendy’s in Camillus, NY?
Yes, breakfast is served at this Wendy’s location, including combos, sandwiches, coffee, and sides.
What are some nearby places I can visit before or after dining at Wendy's?
You can check out Camillus Plaza for shopping, or visit Ulta for beauty supplies and salon services, both near Wendy's.
Are there other dining options near Wendy's at 5309 W. Genesee Street?
Yes, nearby dining options include Denny's, a classic American diner, and KFC, known for chicken dishes.
If I am visiting Wendy's, where can I find automotive services nearby?
There are several gas stations nearby such as Speedway and Hess Express, which also offer convenience store items.
How can I contact this Wendy's location for feedback or inquiries?
You may call them directly at (315) 295-1962 or reach out to Wendy's Customer Care via their Contact page or live chat.