Dunkin'

3.9
553 reviews
Decked Out Lattes
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Business Details

5300 W. Genesee St, Camillus, NY
13031, United States
(315) 484-9231
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Camillus, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5300 W. Genesee St, Camillus, NY
13031, United States

Hours

Reviews

3.9
553 reviews
5 stars
280
4 stars
107
3 stars
59
2 stars
24
1 star
83

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service quality, with some praising friendly staff while others experienced rudeness and long wait times.

Order Accuracy

Many reviews highlighted issues with order accuracy, including missing items and incorrect food or drink preparations.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others complained about cold or stale items.

Cleanliness and Maintenance

Several customers noted cleanliness issues and a lack of available menu items, indicating potential supply or maintenance problems.

Customer Experience

While some customers had positive experiences due to friendly staff, others reported negative interactions and dissatisfaction with service.
  • DW
    Dee Welker
    2 days ago
    5.0
    Taking care of the doggie too.
  • RR
    Robert Zuti-Lewis (Robby)
    Nov 15, 2025
    2.0
    Unable to order on the app, kept saying there was a problem. Finally went inside and asked for what I wanted, (A hot cup of coffee, latte). Got a cold cup of coffee and when I tried to say anything to the employees they just ignored me. Thew the coffee out and left. Not happy.
  • KS
    Kam Shpak
    Nov 14, 2025
    5.0
    I love the workers
  • KB
    Katarina Bork
    Nov 9, 2025
    5.0
    Have always loved this location due to the staff and cleanliness. A special shoutout to Adrian at the window(as I typically do drive thru)ALWAYS has a positive attitude and his friendly/attentive with all customers. The staff as a whole is willing to go above/beyond for their customers
  • NS
    Nicole S
    Oct 21, 2025
    1.0
    Made a $50 order today.. They gave me regular coffee when I asked for decaf. They switched it for decaf that was not even hot. They put the wrong munchkins in the bucket and the sandwiches were lukewarm and no napkins for the sandwiches. The girl at the window was not polite even with us using lots of please and thank you.
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Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Camillus, NY?

Dunkin' in Camillus, NY is open from 4:00 AM to 8:00 PM on weekdays and from 5:00 AM to 8:00 PM on weekends.

What types of meals does Dunkin' serve?

Dunkin' serves breakfast, lunch, and brunch meals.