Dunkin'

3.9
557 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Camillus, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5300 W. Genesee St, Camillus, NY
13031, United States

Hours

Reviews

3.9
557 reviews
5 stars
283
4 stars
108
3 stars
60
2 stars
24
1 star
82

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising staff for their kindness and helpfulness, while others report rudeness and slow service.

Order Accuracy

Many customers experienced issues with incorrect or incomplete orders, leading to frustration and disappointment.

Cleanliness and Environment

The location is generally noted for being clean, but some customers reported unsanitary conditions and poor food quality.

Product Availability

Frequent complaints about being out of menu items, including donuts and other food options, negatively impact customer satisfaction.

Speed of Service

Service speed is inconsistent, with some customers reporting long wait times, especially during busy hours.
  • LB
    laurie brady
    1 day ago
    5.0
    I ABSOLUTELY LOVEEEEEE THIS LOCATION, The staff and managers are completely phenomenal. I will only come to this location everyday even if it’s out of the way. I always ask for the latte lady because I believe her name is Nicole. HANDS DOWN BEST DUNKIN AROUND! Plus my coffee is ALWAYS on point and I’m a picky female
  • DN
    Dan Neri
    Dec 27, 2025
    5.0
    Everything was great
  • CT
    Cian Tube
    Dec 17, 2025
    1.0
    They forgot half my order and when they remembered the bagel they gave me a rock hard bagel that’s been sitting in a bin for weeks genuinely what is wrong with you people
  • CT
    Chris Tinsley
    Nov 27, 2025
    5.0
    I just came to say Sarah is amazing! I placed an online order and went to pick it up via drive thru. Long story short there was some complication where the restaurant didn't have my order but it was already charged to my account. Well sarah stepped in and solved it all. She was very kind, gracious, polite, helpful and respectful! 10/10 great customer service!
  • RR
    Robert Zuti-Lewis (Robby)
    Nov 15, 2025
    2.0
    Unable to order on the app, kept saying there was a problem. Finally went inside and asked for what I wanted, (A hot cup of coffee, latte). Got a cold cup of coffee and when I tried to say anything to the employees they just ignored me. Thew the coffee out and left. Not happy.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Camillus, NY?

Dunkin' in Camillus, NY is open from 4:00 AM to 8:00 PM on weekdays and from 5:00 AM to 8:00 PM on weekends.

What types of meals does Dunkin' serve?

Dunkin' serves breakfast, lunch, and brunch meals.