Numerous reviews highlighted slow service, unhelpful staff, and poor communication, leading to a frustrating dining experience.
Food Quality
Many customers reported cold or poorly prepared food, with specific complaints about wings and appetizers being served at improper temperatures.
Staff Performance
While some servers received praise for their friendliness and attentiveness, others were criticized for rudeness and lack of professionalism.
Atmosphere
The restaurant's environment was described as unwelcoming at times, with complaints about temperature and seating arrangements.
Inconsistent Experience
Overall, customer experiences varied widely, with some enjoying their meals while others expressed disappointment, indicating a lack of consistency in service and food quality.
JC
Jessi Cottrill
2 days ago
4.0
Great margaritas. Love the combo sampler platter. A good late-night option. Always at least a few parties. Creative drinks. Menu has a good variety.
AA
Alana
Nov 11, 2025
4.0
Our waitress was very kind and we got our food in a decent time.
CI
Chris Iannapollo
Nov 9, 2025
2.0
So I was here 2 weeks ago, had an amazing waitress she conversed with us, was very attentive to our table, two weeks later my girls wanted to take me back to bdubs for my birthday, the girls asked the hostess if they could sing happy birthday and immediately told them no, minutes after being seated there was another bday in there that was being celebrated by Buffalo Wild Wings, our waitress was no where to be found took her over 15 mins to retrieve our beverages, was waiting for over an hour and 15 minute to get wings, had to track down our waitress for more drinks that was a nightmare. Clearly this bdubs doesn’t care about customer service, will not be getting my business anymore, Webster is much closer to me anyways. No need to drive the 45 minutes when one is only 20 minutes away from me, corporate won’t contact me, as for this establishment doesn’t read negative comments!
JH
Jamaar L Holiday
Nov 4, 2025
5.0
Went and the waiter was super friendly offered specials such drinks and food for that day many different sauces to try and love the burgers
YB
Yardley Burgess
Oct 19, 2025
1.0
Horrible customer service from hosted, server, and 2 managers! Appetizers dips came out frozen. Ask server after waiting 10 minutes for her to come back for a new hot dip… got that 15 minutes later colder than the first one. First manager came out said she would take off the appetizer since I didn’t get to enjoy any of it and then the second manager said that’s not what she said so he argued with me about me being a liar and was being completely rude. Meanwhile, there’s other tables walking out of the restaurant for the same reasons ice cold dipsso we weren’t the only one and then had to wait 10 minutes for her to go container would never recommend going to this Buffalo wild wings. I will never be back.
Frequently Asked Questions About Buffalo Wild Wings
What type of cuisine and specialties does Buffalo Wild Wings offer?
Buffalo Wild Wings is known for its award-winning Buffalo-style wings available in 26 different sauces and seasonings.
Where is Buffalo Wild Wings located in Camillus, NY?
Buffalo Wild Wings is located at 200 Township Blvd, #40, Camillus, NY 13031, USA.
What are the regular operating hours for Buffalo Wild Wings?
Buffalo Wild Wings is open from 11:00 AM to midnight Monday through Thursday, 11:00 AM to 1:00 AM on Friday and Saturday, and 11:00 AM to 11:00 PM on Sunday.
How can I contact Buffalo Wild Wings in Camillus?
You can reach Buffalo Wild Wings at +1 315-708-0161 for reservations or inquiries.
Is Buffalo Wild Wings in Camillus currently open or closed?
Buffalo Wild Wings in Camillus is currently open.
What categories best describe Buffalo Wild Wings?
Buffalo Wild Wings is categorized as a Chicken Wings Restaurant, Sports Bar, Restaurant, and Takeout restaurant.
Are there any fitness or recreational facilities near Buffalo Wild Wings?
Yes, Elite Personal Fitness gym and Bad Axe Throwing, a sports and recreation venue, are nearby, offering customers options for workouts or fun activities before or after dining.
What other dining options are near Buffalo Wild Wings?
Nearby dining options include Teriyaki Madness for Asian cuisine, The Brasserie Bar & Bistro for French meals, Indian Grill offering Indian buffet, and Red Robin Gourmet Burgers for casual American fare.
Are there any retail and shopping places close to Buffalo Wild Wings?
Yes, customers can visit GNC or GNC Live Well for vitamins and supplements, Witty Wicks Candles for gifts, or Branching Out Bottle Shop and Vine & Barrel for liquor and specialty drinks.
Is there a nearby medical or health service near Buffalo Wild Wings?
Yes, Upstate University Medicine at Township 5 and The Medicine Shoppe pharmacy are nearby for medical services and supplies.