Numerous customers reported slow service, unresponsive staff, and poor management, leading to frustrating dining experiences.
Food Quality
Many reviews highlighted issues with food temperature, quality, and incorrect orders, with several customers receiving cold or improperly prepared meals.
Customer Experience
Several patrons expressed dissatisfaction with the overall dining experience, citing rude staff, lack of attention, and feeling unwelcome.
Positive Staff Interactions
Despite the negative feedback, some customers praised individual staff members for their friendliness and attentiveness, indicating that service quality may vary.
JC
Joe Capobianco
2 days ago
3.0
Not enough help on a Sat night. Young lady had too many tables & was overwhelmed.
I did like the new Brown Sugar Heat sauce though. Recommended.
JL
Juan Carlos Lienqueo
3 days ago
1.0
This was my first time at this restaurant. Food was cold and not good. Got charged for a 2nd drink that never arrived. The waitress did take it off my bill, but the experience over all wasn't great.
MW
Mary W.
Jan 5, 2026
3.0
Sandwich was very messy. Had to much sauce. Don't bother getting fries. Their cheese curds are great!
AG
Alyssa G
Jan 3, 2026
1.0
Last night, we had a girls’ night out which ended with us going over to Buffalo Wild Wings around 9pm after our movie finished. We were a group of 4, all very polite and respectful up until we walked out. We were seated and our order was taken quickly. Everything was fine until about a half hour in when we realized our waitress had never even checked on our table to offer refills or tell us our food was almost ready. We waited around 45 minutes before we finally stopped her, and in response to our polite question of if she could check when our food would be ready, we were met with a rushed attitude and she barely gave us any attention, as if we were an inconvenience. I watched as she walked around the restaurant another 5 minutes before finally walking to the kitchen to check on our food. She spent another 5 minutes in the kitchen before returning to the table and saying we were the next ticket up. No reasoning, no question of if our drinks needed to be refilled, just said and then quickly walked away before more questions could be asked. We ended up stopping another waitress 10 minutes afterwards when we still had no food and no one had checked on us, and asked if we could talk to the manager. To this, we got the response “our manager is cooking tonight but I’ll see if I can get her out here.” First of all, I hope the manager was properly trained how to cook food like the actual restaurant cooks. Secondly, another 10 minutes went by and the manager still had not come out and we had to track another waitress down to see if the manager was coming. We ended up just leaving without speaking to a manager, empty stomachs, and visibly annoyed about the whole situation. The place did not care at all about customer service and we will not be back!
MM
Michael
Dec 12, 2025
1.0
Just consistently disappointing. Order in the app (usually 3-4 hours ahead), show up at the time selected, wait 20-40 minutes longer and then when I get home (5 minutes later) everything is cold. 4:30 PM on a Tuesday, 1 PM on a Wednesday, or 5 PM on a Friday, it really doesn’t make a difference. I tried to keep giving them chances but I should have just realized it was a fools errand. And to top it off, no one seems concerned by the fact that you just stand there and wait endlessly. Just don’t bother, because I know I won’t be
Frequently Asked Questions About Buffalo Wild Wings
What type of cuisine and specialties does Buffalo Wild Wings offer?
Buffalo Wild Wings is known for its award-winning Buffalo-style wings available in 26 different sauces and seasonings.
Where is Buffalo Wild Wings located in Camillus, NY?
Buffalo Wild Wings is located at 200 Township Blvd, #40, Camillus, NY 13031, USA.
What are the regular operating hours for Buffalo Wild Wings?
Buffalo Wild Wings is open from 11:00 AM to midnight Monday through Thursday, 11:00 AM to 1:00 AM on Friday and Saturday, and 11:00 AM to 11:00 PM on Sunday.
How can I contact Buffalo Wild Wings in Camillus?
You can reach Buffalo Wild Wings at +1 315-708-0161 for reservations or inquiries.
Is Buffalo Wild Wings in Camillus currently open or closed?
Buffalo Wild Wings in Camillus is currently open.
What categories best describe Buffalo Wild Wings?
Buffalo Wild Wings is categorized as a Chicken Wings Restaurant, Sports Bar, Restaurant, and Takeout restaurant.
Are there any fitness or recreational facilities near Buffalo Wild Wings?
Yes, Elite Personal Fitness gym and Bad Axe Throwing, a sports and recreation venue, are nearby, offering customers options for workouts or fun activities before or after dining.
What other dining options are near Buffalo Wild Wings?
Nearby dining options include Teriyaki Madness for Asian cuisine, The Brasserie Bar & Bistro for French meals, Indian Grill offering Indian buffet, and Red Robin Gourmet Burgers for casual American fare.
Are there any retail and shopping places close to Buffalo Wild Wings?
Yes, customers can visit GNC or GNC Live Well for vitamins and supplements, Witty Wicks Candles for gifts, or Branching Out Bottle Shop and Vine & Barrel for liquor and specialty drinks.
Is there a nearby medical or health service near Buffalo Wild Wings?
Yes, Upstate University Medicine at Township 5 and The Medicine Shoppe pharmacy are nearby for medical services and supplies.