Dunkin'

3.4
335 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Cairo, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
281 Main St, Cairo, NY
12413, United States

Hours

Reviews

3.4
335 reviews
5 stars
129
4 stars
56
3 stars
45
2 stars
22
1 star
83

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, with staff often being rude or dismissive, leading to a negative experience for many customers.

Order Accuracy

A significant number of customers reported frequent mistakes with their orders, including incorrect items and missing items, contributing to frustration.

Wait Times

Customers consistently mentioned long wait times both in the drive-thru and inside the store, often exceeding 20 minutes, which detracted from their overall experience.

Cleanliness

Several reviews pointed out issues with cleanliness, including dirty tables and unsanitary conditions, which negatively impacted customer perceptions.

Product Availability

Many customers noted that the location frequently runs out of popular items, including donuts and specific drink ingredients, leading to disappointment.
  • MR
    Mac Reynolds
    Oct 23, 2025
    5.0
    I’m not a huge Dunkin goer, but this store has absolutely improved over the past few years.. a big shout out to all the workers who put up with customers who make it everyone else’s problem they’re late for work.. if you’re in a rush? make your coffee at home! these people are here to serve you, not rush around because you didn’t plan your day accordingly! I see too many grown adults yelling at employees over waiting 5 minutes for a huge order of food and drinks… trust me, everyone standing behind you can hear the order you’re placing, and we are already dreading having to wait ourselves. Feed your families at home. NOT dunkin.
  • CD
    Christopher D'Arienzo
    Oct 11, 2025
    1.0
    This place sucks. I forgot to add a bottle of orange juice to my order, when I got to the window and asked to add it I was told no. I explained that was ridiculous and she eventually looked for it only to tell me they didn’t have any. Either she was lying if this place is just terrible. Take your pick.
  • MM
    Mattthew Moore
    Oct 5, 2025
    1.0
    Legit the worst experience ever. The workers are incompetent and do not care about their job whatsoever. They let someone else take my food. Wouldn’t give me my money back or my food.
  • CK
    Cotton Kandi
    Sep 6, 2025
    1.0
    Order A croissant sandwich and is burnt they don’t care how they send their food out and left the dirty receipt inside my munchkins bag and straw coffee melted as well
  • AS
    A S
    Sep 5, 2025
    5.0
    Went here to grab a quick meal because the small hotel we stayed at had a less than mediocre continental breakfast. We went through the drive-thru, and the person at the window (I didn't catch her name) saw our dogs while we were waiting and automatically gave us two pup cups for each dog!! (This was their first so it was a big deal!) We pulled in to park and made videos and everything! We had a bacon and cheese on a croissant (whatever the sandwich is but minus the egg) and some other kind of egg sandwich, I'm sorry I can't remember...but our meal was correct, hot, and delicious! As were the pup cups!

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Cairo, NY?

Dunkin' in Cairo, NY is open daily from 5:00 AM to 7:00 PM.

Does Dunkin' in Cairo offer delivery and pickup services?

Yes, Dunkin' offers both curbside pickup and delivery services at this location.