Dunkin'

3.8
169 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Burnt Hills, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
809B Route 50, Burnt Hills, NY
12019, United States

Hours

Reviews

3.8
169 reviews
5 stars
74
4 stars
40
3 stars
20
2 stars
9
1 star
26
  • SM
    Shelley Mayberry
    Dec 26, 2025
    1.0
    I ordered ahead about 5 mins before I got there, walked in and no one said hello... no one said anything to me so i just stood there, no one else was waiting for anything just me. Waited an additional 5 mins for 2 sandwiches and 2 hashbrowns while the girl making the sandwiches showed more interest in telling her coworker how she wanted her own iced tea made. While I was waiting another woman walked in, went to the counter and stood there, again no one said a word to her, she waited and ended up just walking out. Our sandwiches were how they should be but theres no customer service here, no friendliness...
  • EE
    Emma
    Dec 18, 2025
    2.0
    the worker “bre” has been nothing but rude and unwelcoming and i do not recommend coming
  • CS
    charde smith
    Dec 12, 2025
    1.0
    This place I just reported to corporate very disrespectful manager very disrespectful staff the manager had the nerve to tell me that doordash orders are more important than the customers
  • BB
    Brian Bloom
    Oct 25, 2025
    1.0
    I go here once or twice a year because every time I do, no joke, no exaggeration, I stand in line for 10 to 20 minutes waiting to order coffee while every employee in the place is busy making one or two previous orders. Today it was 20 minutes and two previous orders, each for two people with a line behind me a couple people short of reaching out the door. I finally got my coffee and got donuts, forgoing the breakfast sandwiches and hash browns my wife and I wanted because of how horrible the service was. The donuts have that day or two old feel to them and the coffee tastes old and burnt. This Dunkin has been plagued by systemic mismanagement and understaffing for years. I guess, in a terrible way, it's nice to see consistency from a fast food business. BH Dunkin is consistently horrible.
  • JT
    Julie Torres
    Sep 7, 2025
    1.0
    Rude and condescending! I asked for a small change to my order and I was talked down to like I'm a child. This is why I prefer Starbucks. Burnt Hills is definitely due one.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Burnt Hills, NY?

Dunkin' in Burnt Hills is open every day from 5:00 AM to 7:00 PM.

Does Dunkin' in Burnt Hills offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.