Dunkin'

Reviews

• AH

  Amanda H

  Feb 24, 2026
  2.0
  Went in to pick up a mobile order. There were one or two other people waiting. I waited 5 minutes before I was acknowledged. The 6 staff members were busy making drinks or chatting with one another. After I was the only one left waiting a girl asked me what the order name was and I gave it to her. She glanced at the receipts on the counter and another employee spilt water on the counter and tickets. They both grab paper towels to clean up and the one who was speaking to me turns her back to make small talk with employees while blotting the tickets. I stand there patiently and then clearly forgotten about. I asked if she had found the ticket and she asks for the name again to which she says she has no ticket. Turns out I had this one mixed up with the Burnt Hills one so I go to leave as a chorus of laughter comes from the staff. There's no professionalism, rude and poor customer service.
• KH

  Kathi Hughes

  Feb 12, 2026
  5.0
  After school the place fills with teenagers that walk over from the high-school. I needed to use the bathroom while I was there, which is a one seater, but there were 4 teenage boys in there together 🤔
• SM

  Shelley Mayberry

  Dec 26, 2025
  1.0
  I ordered ahead about 5 mins before I got there, walked in and no one said hello... no one said anything to me so i just stood there, no one else was waiting for anything just me. Waited an additional 5 mins for 2 sandwiches and 2 hashbrowns while the girl making the sandwiches showed more interest in telling her coworker how she wanted her own iced tea made. While I was waiting another woman walked in, went to the counter and stood there, again no one said a word to her, she waited and ended up just walking out. Our sandwiches were how they should be but theres no customer service here, no friendliness...
• EE

  Emma

  Dec 18, 2025
  2.0
  the worker “bre” has been nothing but rude and unwelcoming and i do not recommend coming
• CS

  charde smith

  Dec 12, 2025
  1.0
  This place I just reported to corporate very disrespectful manager very disrespectful staff the manager had the nerve to tell me that doordash orders are more important than the customers

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